Carolyn's Sweets Reviews 

353
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic selection of delicious, fresh treats and the remarkably fast delivery service that ensures orders arrive promptly across many locations. People are also very happy with the affordable prices, great value, and the wonderful presentation that makes shopping here a true delight for everyone. However, some customers also noted minor issues regarding the product packaging and the combined weights of their multi-item orders. Specifically, a few reviewers mentioned that different products were sometimes mixed together in a single bag or fell slightly short of the expected weight.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, consistently describing the sweets as delicious,... See more

Delivery service

People report positive experiences with delivery service, consistently highlighting exceptionally fast and... See more

Quality

Consumers find quality to be exceptional, expressing great satisfaction with the delicious, fresh, and... See more

Order

Users describe positive interactions with order, highlighting fast delivery and a lovely selection of sweets.... See more

Price

Customers consistently note positive experiences with price, highlighting that the treats are affordable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are using Carolyn's sweets for our wedding and got to try a few of the wide selection of jellies they do. Super tasty. Ian is so helpful and goes above and beyond to help. We have booked our photob... See more

Rated 5 out of 5 stars

Where do I begin?! I’m so happy to have found Carolyn’s Sweets. Not only do they deliver to Italy and the EU, they have an amazing array of pick and mix sweets (all the retro favourites plus the newer... See more

Rated 5 out of 5 stars

Got a selection of jellies from Carolyn’s sweets and they were delicious. 🙃 great variety and full of flavour. Delivery was quick and everything was packaged really well. Would happily order again.... See more

Rated 5 out of 5 stars

Absolutely fabulous haul ! The sweets are a very good quality in particular I loved all three flavours of Bon Bon’s esp the white / toffee ones really brings me back to my childhood the jelly beans ar... See more


Company details

  1. Wedding Service

Written by the company

Carolyn's Sweets supply Chocolate Fountains, Candy Carts, Popcorn, Candyfloss, PhotoBooths, Sparkle Dance Floors etc for weddings, birthdays and corporate events throughout Ireland.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

353 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(353)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Order under weight

Delivery was quick enough but ordered 2 5kg bags and 1 10kg bag and none of them were the correct weight after weighing them? They were all short of the weight ordered, the 5kg bags were 4.8kg and the 10kg was 9.7kg but funnily enough none were a few grams over,suppose most don't weight them , but sweets can't be faulted

January 31, 2026
Carolyn's Sweets logo

Reply from Carolyn's Sweets

Hey Colin
Thanks for the review. We don’t do 5kg or 10kg bags though so I’m not sure it’s us who you ordered from?
I also checked back on your name and don’t see anything recently or a big quantity?
Would you like to contact us directly as obviously we would never like to short any customer if it was us.
Thanks
Ian

Rated 5 out of 5 stars

THE BEST SWEET SHOP

What a brilliant sweet company! Ian is an absolute gentleman and he can have the crack with you aswell!
The delivery is super fast and the prices are so reasonable too!
What a great sweet company the nicest people ever!!
Ian is so kind aswell

Can’t wait to order more off them! ❤️
Big up Carolyn sweets ❤️🫶

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great Quality Sweets & Great Service.

Got a selection of jellies from Carolyn’s sweets and they were delicious. 🙃 great variety and full of flavour. Delivery was quick and everything was packaged really well. Would happily order again.
Would definitely recommend Carolyn’s Sweets. 🍬

January 31, 2026
Rated 1 out of 5 stars

Dissapointed

Seen an advert on social media and went in to order sweets for my daughter's upcoming party. When I went to checkout it wouldn't give me a shipping cost for my address( yes I live in Ireland) so I went back onto their post to ask why this happened to be met with abuse and further then they were making a laugh of me with other commenters. Is this what you get for trying to support local businesses.

So in your reply you said you couldn't see any comments from somebody with my name but I use a different name on TikTok and it was you or whoever controls your account that was replying to myself and others and I had tried to order about €65 worth of items. I was simply asking a genuine question and your representative thought it'd be funny to engage with other comments. Anyway your loss

February 1, 2026
Unprompted review
Carolyn's Sweets logo

Reply from Carolyn's Sweets

Hi Steven,

I’m not sure what abuse you would have received? We certainly do not abuse anybody on our socials. We can't take responsibility for what other accounts may do. Of course if we see any abuse we do remove it but I think using the term "Abuse" is far fetched in the grand scheme of things. Many strangers on tiktok can comment anything.
I can’t see any comments or post by someone with your name and none with abuse by anybody.

We have a minimum order of €30 on the website and there’s a banner on the first webpage stating same so I’d imagine this is why you would have had an issue?
We genuinely appreciate anyone who wants to support a local Irish business, especially for kids’ parties, and we’re always happy to help if something isn’t clear. Please feel free to message us directly and we can assist which will stop any other TikTok followers making fun of you by commenting.

Thank you for leaving us this review and hope your daughter has great birthday party.

Rated 5 out of 5 stars

Had a very good experience with…

Had a very good experience with Carolyn's Sweets. The order I placed was delivered really promptly and although I received an incorrect item it was rectified very quickly. I would highly recommend Carolyn's Sweets because of the vast variety of sweets that they sell and the very efficient and friendly correspondence I received.

November 26, 2025
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Reply from Carolyn's Sweets

Thanks so much Martina for the lovely review, we really appreciate it. Delighted to hear your order arrived quickly and that we were able to sort the incorrect item promptly for you. We always aim to make things right when something isn’t perfect. Thanks again for the recommendation and for your kind words about the variety and service, it means a lot to us.
Ian

Rated 5 out of 5 stars

Thank you

Thank you so much for the sweets well presented n simply delicious 😋

November 25, 2025
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Reply from Carolyn's Sweets

Thanks so much Damian for the lovely review, we really appreciate it. Delighted to hear you enjoyed the sweets and that everything arrived well presented and delicious. Thanks again for the support.
Ian

Rated 5 out of 5 stars

Sweet 🍬

Very happy with my purchases!! Delicious sweets and fast delivery 🚚

November 28, 2025
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Reply from Carolyn's Sweets

Thanks so much Jennifer for the lovely review, we really appreciate it. Delighted to hear you were happy with your purchases and that everything arrived quickly. Thanks again for the support and enjoy the sweets.
Ian

Rated 5 out of 5 stars

amazing sweets for xmas

amazing sweets for xmas

November 27, 2025
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Reply from Carolyn's Sweets

Thanks so much Linda for the lovely review, we really appreciate it. Delighted to hear you enjoyed the sweets for Christmas. Thanks again for the support.
Ian

Rated 5 out of 5 stars

Loved everything about the product and service

Quick delivery! Fabulous packaging ! Makes a great present ! Great choice of sweets ! I loved that you can make up a bag of your own favourites

November 25, 2025
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Reply from Carolyn's Sweets

Thanks so much for the lovely review, we really appreciate it. Delighted to hear you loved everything from the packaging to the quick delivery, and that creating your own bag of favourites was a hit. Thanks again for the support.
Ian

Rated 5 out of 5 stars

Sweets are delicious and great…

Sweets are delicious and great value….delivery is quick.

November 23, 2025
Carolyn's Sweets logo

Reply from Carolyn's Sweets

Thanks so much Ruth for the lovely review, we really appreciate it. Delighted to hear you enjoyed the sweets and found them great value, and that delivery was quick. Thanks again for the support.
Ian

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