Carolyn's Sweets Reviews 

354
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the treats are extremely fresh, incredibly delicious, and available in a massive variety of retro and modern flavors. People also love the prompt delivery service, noting that orders arrive safely and quickly while remaining very affordable. Buyers often express their intention to purchase again due to the excellent overall value. Some reviewers were not happy with the packaging details, explaining that items meant for different people or specific dietary choices were mixed into a single bag. A few customers also reported minor issues such as incorrect weights, melted items, or products not looking fresh.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with the delicious taste and... See more

Delivery service

Consumers find delivery_service to be prompt and reliable. Reviewers consistently highlight the speedy... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the sweets are remarkably... See more

Order

Reviewers highlight positive aspects of order, noting that products arrive very fast and customer service is... See more

Price

Clients share positive opinions on price, describing costs as affordable, cheap, and very good. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Where do I begin?! I’m so happy to have found Carolyn’s Sweets. Not only do they deliver to Italy and the EU, they have an amazing array of pick and mix sweets (all the retro favourites plus the newer... See more

Rated 5 out of 5 stars

Got a selection of jellies from Carolyn’s sweets and they were delicious. 🙃 great variety and full of flavour. Delivery was quick and everything was packaged really well. Would happily order again.... See more

Rated 5 out of 5 stars

Ian in Carolyn’s sweets has excellent customer service. Their sweets are the freshest you can get. Huge range, exceptional prices and 1 day delivery. It’s my kids favourite sweet shop.

Rated 5 out of 5 stars

I have ordered a couple of times through Tiktok Shop. Delivery has always been speedy, price is affordable and not to mention the flavours are fabulous. My most recent purchase was the black death swe... See more


Company details

  1. Wedding Service

Written by the company

Carolyn's Sweets supply Chocolate Fountains, Candy Carts, Popcorn, Candyfloss, PhotoBooths, Sparkle Dance Floors etc for weddings, birthdays and corporate events throughout Ireland.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

354 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(354)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to order

Easy to order I ordered
1 bag of dolly mix
1 bag of the pink and blue Bon Bon’s
2 bags of the milky teeth
2 bags of the cola cubes
Between myself and my mam as we love the sweets from years ago and they taste exactly the same as years ago

August 27, 2025
Rated 5 out of 5 stars

Super Irish Sweet Store!

Sweets are really good and a great selection in the store both on their website and on TikTok shop. Delivery was fast - ordered on Sunday and received my order on Tuesday! Super service!

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

10/10

Easy to order, very easy to deal with, very good customer service, quick to respond, quick to get the order ready and shipped! Will definitely be ordering regularly from them.. highly recommend 10/10

August 22, 2025
Rated 1 out of 5 stars

I wouldn’t recommend anyone

I wouldn’t recommend anyone for any hire they offer, we hired a Photo Booth for our wedding and they never turned up, no text no email nothing, only got a response when I rang and text and got a response 2 hours after they were supposed to be at the venue. Got an email back saying the warehouse got broken into which I understand is a difficult situation but not a single correspondence from them until we got in contact.

August 23, 2025
Unprompted review
Carolyn's Sweets logo

Reply from Carolyn's Sweets

Hey Cían, thanks so much for your review.
This was indeed an unfortunate thing to happen. We had never any intention of not showing up for your wedding.
We were running late. A van lost its gear box meant we were one van down and we had Shannen getting to you as quickly as possible which was for 11pm.
Also as you mentioned our warehouse and family home got robbed the night before so me as a business owner, husband and father had to make sure the house was secure, family were secure, warehouse was secure which I am sure yourself would understand.
The reason your whatsapp was not answered was because I was looking after my family and as soon as I could I answered. However I knew Shannen was on route.
The above is one of those freak things that can happen being human beings and we do the best we can under the circumstances.
We refunded the deposit, sent an apology gift on the Monday and an offer of a free service for another other event, which I presume is not wanted.
Again we do apologise and we did the best we could and the last thing we want to do is let anybody down. We were running late as mentioned but I understand it is also not ideal.
Thanks again
Ian

Rated 5 out of 5 stars

I ordered sweets few weeks ago for my…

I ordered sweets few weeks ago for my Mam 60th birthday and she was delighted with them she was so happy that I got her the mushroom sweets and I was so happy with the sweets and how fast the delivery was as I will be ordering sweets again

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fabulous haul

Absolutely fabulous haul ! The sweets are a very good quality in particular I loved all three flavours of Bon Bon’s esp the white / toffee ones really brings me back to my childhood the jelly beans are epic and the smiley faces YUM .. go get yours folks and @Carolyn’s Sweets I’ll BE BACK !! Una, Stepaside

July 29, 2025
Rated 5 out of 5 stars

We are using Carolyn's sweets for our…

We are using Carolyn's sweets for our wedding and got to try a few of the wide selection of jellies they do. Super tasty. Ian is so helpful and goes above and beyond to help. We have booked our photobooth with Carolyn sweets and the post box, we are so happy to have them part of our special day. Everything is so smooth to arrange with Carolyn sweets it makes organising a wedding so much more calmer and easy.

July 28, 2025
Rated 5 out of 5 stars

Purchased sweets for my daughter and…

Purchased sweets for my daughter and her partner as they are both vegan there was a great selection for vegan sweets. They both loved the sweets. My only gripe is I had a 10% coupon on the tick tok site which it wouldn't let me apply, also I spent over 30 euro and I did not get the p&p free as was charged 6.49 for delivery. I put up a message.on their tick tok page but got no reply sadly 😔 also had put a message in with the purchase which I thought would be nice, but my daughter never received the message in package. So the 5 stars are for the sweets 😋

July 28, 2025
Rated 5 out of 5 stars

Really good

Really good , I ordered over €100 worth of mixed jellies and Freeze dried sweets.

Loved them all and will be ordering again.

Loved how quick the order came compared to other sweet sites.

July 21, 2025
Rated 4 out of 5 stars

Recent Purchase

I bought 2 bags of Chocolate Pick 'N' Mix and one bag of Bob Bons 2 flavours Lemon and Toffee.
I find the mixes chocolate to be very sweet, and I'm a chocolate eater. The Bon Bons are nicer, in my opinion especially the toffee ones.
I'd like to try some of the other sweets. I need to eat the ones I have first, although I might offer some of the Chocolate Pick 'N' Mix to my neighbours.

July 3, 2025

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