I met with Stacy Zorn to get an estimate on new flooring for my lake house. She was amazing to work with. She listened to what my vision was and showed me so many options in the showroom. She drove... See more
Company replied
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Have found several pieces of furniture with scuffs from their moving of furniture. These are places you might not notice with initial inspection but later noticed if bending over or while dusting etc.... See more
Company replied
We would highly recommend this company! We especially love working with Sonya. She is very knowledgeable, extremely helpful and cares about what is best for your family. The installers are fantasti... See more
Company replied
Carpet One Floor & Home in Columbia is a very good company to do business with! From choosing the from their vast array of carpets, to the measuring of our floors, to the installation, everything was... See more
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Company details
Information provided by various external sources
It's been our pleasure to serve the flooring needs of the Columbia, MO area. We’re your family-owned, neighborhood flooring experts. Drop by and let us help you choose the perfect flooring for your particular home and lifestyle.
Contact info
105 Business Loop 70 East, 65203, Columbia, United States
- 573-303-3745
- www.carpet1columbia.com
4.6
Excellent
47 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Stacy Zorn is amazing!
I met with Stacy Zorn to get an estimate on new flooring for my lake house. She was amazing to work with. She listened to what my vision was and showed me so many options in the showroom. She drove to my lake house, brought tons of samples and measured the rooms I wanted done. She made sure I stayed in budget and the product we chose looked great. Everything ordered came in on time and the installation was seamless. I can't thank Stacy and Carpet One enough for my beautiful flooring!
April 5, 2018
Unprompted review
Reply from Carpet One Floor & Home - Columbia, MO
Hello Karin, thanks for taking the time to leave us such a wonderful review! We're so glad to hear you had a great experience working with Stacy throughout the buying process. We hope you enjoy your new flooring for many years to come at your lake house!
They did great work with a carpet …
They did great work with a carpet installation in our basement, on time no issues.
January 26, 2018
Unprompted review
Reply from Carpet One Floor & Home - Columbia, MO
Thank you for the review, Dan! We are happy to hear you had a good experience with us. Enjoy your new floors!
Carpet One Floor & Home in Columbia is …
Carpet One Floor & Home in Columbia is a very good company to do business with! From choosing the from their vast array of carpets, to the measuring of our floors, to the installation, everything was professionally handled! I highly recommend Cassie as a sales rep to work with.
January 25, 2018
Unprompted review
Reply from Carpet One Floor & Home - Columbia, MO
Thank you for sharing your experience with us, Patrick! We are happy to hear that we were able to assist you throughout your purchase. Enjoy your new carpets!
Review
Have found several pieces of furniture with scuffs from their moving of furniture. These are places you might not notice with initial inspection but later noticed if bending over or while dusting etc. Carpet looks fine now but better test will be over longer period of time. A few seams not so great.
December 11, 2017
Unprompted review
Reply from Carpet One Floor & Home - Columbia, MO
Ron and Lynda, we apologize for any damage done to your furniture during the installation of your new carpets. We are still more than happy to reimburse you for any incurred expenses. We know that you would like to wait until after the holidays to get that bedroom seam taken care of. Please give us a call when you are ready for us to stop by.
Thank you and Happy Holidays,
Carpet One Floor & Home
Choosing Carper One.
Choosing Carper One.
I worked with Betsy at Carpet One. She is very adept in helping to choose carpet and flooring. Service was great.
I have no complaints at all. I recommend Carpet One for excellent service.
December 11, 2017
Unprompted review
Reply from Carpet One Floor & Home - Columbia, MO
We're so happy that you enjoyed working with Betsy and the rest of our team, Carol. If you have any questions or need anything else please don't hesitate to let us know!
We have been very happy with the …
We have been very happy with the quality of work!
November 29, 2017
Unprompted review
Reply from Carpet One Floor & Home - Columbia, MO
Hey Chuck and Kathy, thank you so much for leaving this review! We are happy to hear you are pleased with our work!
Wonderful experience and will work with …
Wonderful experience and will work with them if they except any kind of work we need in the future
November 20, 2017
Unprompted review
Reply from Carpet One Floor & Home - Columbia, MO
Hello, Jason. We're overjoyed that you had a wonderful experience with our team. If you need anything else please don't hesitate to let us know, we look forward to working with you again!
Love this place
Love this place! Great selection with the best people in town!
November 20, 2017
Unprompted review
Reply from Carpet One Floor & Home - Columbia, MO
Thank you for the kind words and review, K. Lewis!
The job was done quick
The job was done quick, efficient and the work was excellent. I would definitely recommend you to other friends and co-workers.
November 20, 2017
Unprompted review
Reply from Carpet One Floor & Home - Columbia, MO
Thank you for sharing your wonderful experience, Russ & Betty. We appreciate the recommendation and hope to work with you again!
shows every footprint
Shows every footprint, looks messy all the time. It would have been nice if the salesman had mentioned the carpet would leave footprints all over all the time as the sample in the store looked fresh even when walked on.Was told the nap would come up in time.
Instead was told fibers were crushed down from being rolled tight when made.
November 16, 2017
Unprompted review
Reply from Carpet One Floor & Home - Columbia, MO
Hi Bonnie, we’re sorry to hear about this experience and would love to speak with you to find out more. Could you please contact us at 573-303-5680. Thank you.
kitchen floors - great job!
Mark Williams (573-253-1471) installed our kitchen new floor and he did an outstanding job in a very short amount of time. He is detail oriented and finished everything beautifully! Highly recommended!
October 18, 2017
Unprompted review
Reply from Carpet One Floor & Home - Columbia, MO
Thank you for your great review Dorina. We’re so happy to hear you had a wonderful experience with our flooring expert, Mark! We always strive to be the best here at Carpet One Floor & Home of Columbia, MO. We hope you enjoy your beautiful new kitchen floor! Let us know if you need anything in the future, Dorina!
Highly recommend
Excellent customer service from Stacy. Good value on products
October 18, 2017
Unprompted review
Reply from Carpet One Floor & Home - Columbia, MO
Hi Mark & Alice,
We appreciate both of you for leaving a review about our store, Carpet One Floor & Home of Columbia! We will let our expert, Stacy know about your review. She and the rest of our team love to hear great compliments about our store and products. I can imagine how elegant and beautiful the Karastan stair runner looks in your home! You really received a great product. Let us know if you need anything else.
Great responsiveness
Great responsiveness. Recommended a product that was both affordable and blended well with paint and other finishes. Couldn't be more happy . Give Betsey a raise.
October 18, 2017
Unprompted review
Reply from Carpet One Floor & Home - Columbia, MO
Hey Les,
We are so happy to hear that you had a great experience here at Carpet One Floor & Home of Columbia! Betsey is a great teammate and can always recommend the best for our customers. The carpet tile was a fantastic choice and as always let us know if you need anything!
Positive experience!!
Representatives were very courteous, addressed all my questions and offered helpful suggestions. The installer was equally respectful, courteous and efficient. There was one glitch regarding scheduling but was addresses quickly and to my satisfaction. I would not hesitate using their services in the future and highly recommend them.
October 17, 2017
Unprompted review
Reply from Carpet One Floor & Home - Columbia, MO
Hello! Thank you for posting your experience with us! We are pleased to know that the scheduling was taken care of right away at your convenience. We are happy to hear that our installers and expert reps left such a great impact on your experience, that is what we're here for! We look forward to working with you in the future.
CARPET ONE WAS EXCELLENT FROM START TO …
CARPET ONE WAS EXCELLENT FROM START TO FINISH
THE INSTALLERS WERE EXCELLENT, AND THEY WERE
WONDERFUL TO WORK WITH. WE WOULD RECOMMEND
CARPET ONE TO ONE AND ALL
THANKYOU SCOTT
October 17, 2017
Unprompted review
Reply from Carpet One Floor & Home - Columbia, MO
Thanks Christian, Ted & Marie for leaving a review and for mentioning Scott. Our team at Carpet One Floor & Home of Columbia, MO love to know that you are satisfied with your Carpet One experience. We hope you’ll enjoy the new Shaw Carpet in your bedrooms and living room and your new Novocore Luxury Vinyl Plank bathroom floor. We hope to see you soon!
Great experience and wonderful customer …
Great experience and wonderful customer service. Cassie was a wonderful sales representative and I would recommend Carpet One for any flooring or tile service.
October 17, 2017
Unprompted review
Reply from Carpet One Floor & Home - Columbia, MO
Thank you, Kim for leaving a review saying such kind things about us. The team is always overjoyed to hear good feedback. Cassie is a very helpful sales rep. at Carpet One Floor & Home of Columbia, MO. We are glad you found the vinyl flooring that works for your kitchen and laundry room. We hope to see you again for your next flooring project, and don’t forget to remind your friends about our Worry Free Sale going on now!
Great service, no pressure!!!
I shopped around for carpet at five different companies. I needed carpet for my entire house. I was unsure of the style and price. Sonja was the only person that really took the time with me to help me pick the perfect carpet for my house. She made me feel comfortable the first time I walked through the door. All the other companies made me feel like I was bothering them and they just wanted to make a sale. CarpetOne was not that way. No pressure, just honest opinions and direction. We are very happy with the carpet we selected and the installation.
October 8, 2017
Unprompted review
Reply from Carpet One Floor & Home - Columbia, MO
Thank you for taking the time to write such a fantastic review, Pam! We are happy to hear your experience with our experts here at Columbia Carpet One was convenient and comfortable. Our team here is known for their charm and professionalism, especially our teammate Sonja. Thank you for letting us take care of your carpet needs for your entire home for you, if you have any questions in the future do not hesitate to reach out!
I was so tired of looking in my utility …
I was so tired of looking in my utility room. I finally decided to do something about the nasty walls and the cracked concrete floors. I talked to Betsy and she had a great idea to install this vinyl flooring and a vinyl trim board. I spend the better part of 2 days clearing the room out and throwing stuff away and pulling all of the old shelving and wood trim off the wall so the installer could do his job. When I came home after the install, I was so pleased with how that room looked that now I do not want to close the doors and I want to leave the light on. It looks like HGTV came in my home. Betsy worked within my budget and everything she said turned out to be true. On a scale of 1 to 10 these guys were off the chart. I highly recommend Carpet One to beautify your tired old room and make you proud.
Harvey Hoffman
September 29, 2017
Unprompted review
Reply from Carpet One Floor & Home - Columbia, MO
Hi Harry,
Thank you for leaving such a detailed review! When it comes to finding the right floor, surely we have many popular vinyl flooring options but we do our best to ensure we listen to your needs and take into consideration your pre-existing theme or style preference to meet your end goal. Please let Betsy know or anyone on our team if you have any questions.
Cassie was very helpful.
Cassie was very good at helping me choose the correct size area rugs for my new apartment. She came to my apartment and brought samples and figured out what size rugs would look best. She also helped me choose the color and design. She made it an easy process. Thanks, Cassie! Carolyn Johnson
August 28, 2017
Unprompted review
Reply from Carpet One Floor & Home - Columbia, MO
Carolyn,
Thank you for leaving such a great response! Cassie is certainly a big player on our team and mentioned she had a pleasure working with you. Please let us know if you have any questions in the future.
All new flooring project
I had all new flooring put in. Betsy was extremely helpful from start to finish. She came to my house to measure and after I picked out the initial flooring, helped to select a tile for the hall bath that I just love. Their installers were good, fast and friendly. I would recommend Carpet One any day.
August 14, 2017
Unprompted review
Reply from Carpet One Floor & Home - Columbia, MO
Linda,
Great to hear you worked so well with our sales consultant, Betsy. Our goal is always to have friendly and personable staff to help educate our customers like you and make the best decision. Your Mohawk hardwood flooring and ISC bathroom tile is eye pleasing! Let Betsy or anyone on the Carpet One team here in Columbia, MO, know if you have any questions.
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