Carrianne, your sales woman made my experience truly great. I find making big financial decisions really quite stressful, but Carrianne's kindness, patience and empathy made the experience really reas... See more
Company replied
Location
Switch location21-22 New Park Street, SN10 1DX Devizes, Wiltshire, GB
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See what reviewers are saying
Good service from the ladies in store , they were very knowledgeable and helpful. The carpet measuring person was professional and very helpful and very respectful of our home ( offered to take his... See more
Company replied
Extremely efficient knowledgeable and friendly salesman in the store. No hard sell just gave us all the options available on carpet type and underlay. Contact by email and phone very efficient arri... See more
Company replied
Staff were very helpful, good customer service
Company replied
Company details
- Flooring Contractor
- Bedroom Furniture Store
- Carpet Store
- Flooring Store
- Furniture Store
- Interior Designer
Written by the company
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Contact info
21-22 New Park Street, SN10 1DX, Devizes, Wiltshire, United Kingdom
4.8
Excellent
67 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really helpful team in Devizes
Really helpful team in Devizes, especially Carrianne. Had some issues that need solving and she worked really hard to resolve.
September 26, 2023
Reply from Carpetright Limited - Devizes
Thank you so much for taking the time to leave us some feedback, apologies that it seems you may have faced some issues but very pleased to hear Carianne managed to support you with getting everything resolved, I will be sure to share the feedback with Carianne today, have a great afternoon Rebecca
Reply from Carpetright Limited - Devizes
Hi Katherine,
Pleased to hear about friendly service you have had.
Thank you for your review.
Regards
Dean
Excellent first contact customer service
August 5, 2023
Reply from Carpetright Limited - Devizes
Hi Susan,
Pleased to hear about the excellent service you have had.
Thank you for your review.
Regards
Dean
Measuring up ferfect
Tracy turned up on time to do the measuring up very helpful store in devizes great at fixing the fitter in to fit carpets as we had a short time scale to work to.excelent service five stars
July 23, 2023
Reply from Carpetright Limited - Devizes
Hi Wendy,
Pleased to hear about the helpful service you have had from Tracy and the fitter.
Thank you for your review.
Regards
Dean
Just one word-Zena.
Just one word-Zena.
What a wonderful,professional,helpful advisor Zena-Marie is and what a lovely asset to the Devizes store she is.
This is the second order with Zena and I have had perfect service on both occasions.
July 23, 2023
Reply from Carpetright Limited - Devizes
Hi Julie,
Pleased to hear about the wonderful service you have had from Zena-Marie on both occasions.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Devizes
Hi,
Pleased to hear how efficient our team were for you.
Thank you for your review.
Regards,
Amalia
Needed carpet fitting in Liverpool…
Needed carpet fitting in Liverpool while living and ordering it in Devizes, all went well. Fitting at the end of July so hope that goes as well.
June 18, 2023
Reply from Carpetright Limited - Devizes
Hi Carl,
Very pleased to hear about the helpful service you have had from the team.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Devizes
Hi Yvonne,
Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean
Quick and friendly service
May 23, 2023
Reply from Carpetright Limited - Devizes
Hi Eda,
Very pleased to hear about the quick and friendly service you have had.
Thank you for your review.
Regards
Dean
Carrianne
Carrianne, as always super helpful, patient and always willing to go that extra mile.
The reason infact I go back every time.
No other place I would go.
Faultless every time.
May 23, 2023
Unprompted review
Reply from Carpetright Limited - Devizes
Hi Charlotte,
Very pleased to hear about the helpful and patient service you have had from Carrianne.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Devizes
Hi Julian,
Pleased to hear how helpful our team were for you.
Thank you for your review.
Regards,
Amalia
Adam the Carpet right representative…
Adam the Carpet right representative was polite knowledgeable and efficient we couldn't ask for more.
May 1, 2023
Reply from Carpetright Limited - Devizes
Hi Malcolm,
Very pleased to hear about the polite and knowledgeable service you have had from Adam.
Thank you for your review.
Regards
Dean
Gave us time to browse made sore we…
Gave us time to browse made sore we were ok before we were ready to purchase altogether a pleasant experience
April 28, 2023
Reply from Carpetright Limited - Devizes
Hi Andrew,
Very pleased to hear about the experience you have had.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Devizes
Hi Nick,
Pleased to hear how helpful and lovely the team were for you.
Thank you for your review.
Regards
Dean
Superb Customer Experience
The surveyor that attended made the entire process an enjoyable experience. So thank you Aaron and would recommend anyone in the Wiltshire region.
March 16, 2023
Reply from Carpetright Limited - Devizes
Hi Leigh,
Very pleased to hear about the superb service you have had and how helpful Aaron was for you.
Thank you for your review.
Regards
Dean
Service and delivery.
March 13, 2023
Reply from Carpetright Limited - Devizes
Hi Rob,
Thank you for your 5* Review.
Regards
Dean
Staff were polite
Staff were polite, helpful and patient. Great that there is free parking at the store too.
I was a little disappointed that the majority of carpets offered were plain but apparently this is what the public want.
March 9, 2023
Reply from Carpetright Limited - Devizes
Hi Susan, thankyou so much for your feedback, I am pleased that your experience overall was a good one! We do try to offer a wide range of carpets, though try to keep up with demand!
Kind regards
Gemma
Very helpful service
Very helpful service, friendly and helpful. Have not had carpet fitted yet so I can’t comment on that side of things. Would recommend.
February 25, 2023
Reply from Carpetright Limited - Devizes
Hi,
Very pleased to hear how helpful and friendly the team were for you.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Devizes
Hi Colin,
Pleased to hear how helpful the service has been for you.
Thank you for your review.
Regards
Dean
Efficient and a good service.
February 9, 2023
Reply from Carpetright Limited - Devizes
Hi Christine,
Very pleased to hear about the good and efficient service you have had.
Thank you for your review.
Regards
Dean
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