A simple review, from 1st walking in to your Slough shop, it was professional. Information and help received from all staff excellent, espically Himms. Quote fitting visit was on time... See more
Company replied
Location
Switch locationSlough Estate Retail Park, Bath Road, SL1 4DX Slough, Berkshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff at the Slough Store were very helpful & excellent service. We would also recommend our carpet fitter, Surinder Singh who was brilliant & we are extremely pleased with the job he did.
Company replied
Taj a sales team member was a delightful man to meet, he was keen and the first to offer any indication while 5 others stood looking. Taj was excellent the man certainly knows his maths and measurem... See more
Company replied
Was looked after Wednesday 22nd may by Taj slough branch..Extremely helpful with an order for artificial grass also vinyl flooring..i be be returning again in july to order carpet..Many thanks Angelin... See more
Company replied
Company details
- Flooring Contractor
- Bedroom Furniture Store
- Carpet Store
- Flooring Store
- Furniture Store
- Interior Designer
Written by the company
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Contact info
Slough Estate Retail Park, Bath Road, SL1 4DX, Slough, Berkshire, United Kingdom
4.7
Excellent
428 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Carpetright Limited - Slough
Hi,
Pleased to hear about the helpful and knowledgeable service you have had.
Thank you for your review.
Regards
Dean
Slough Carpet right is not right
I went to shop with measurements and chose the carpet and order then they called to me that carpet is not enough then I went again to the shop and chose another carpet and ordered and now the customer service was giving me different different prices every time he calculated. Finally when the order was put through and fitting day fixed. They called me on the fitting day that floor edging order never went through and we do not have them and now u can have some different once.
I will never use this branch again or recommended this company branch to anyone
July 14, 2024
The fitter did an amazing job
The fitter did an amazing job. His name was Narinderpal. I really like the work that he did on our stairs ( Ledgers Road, slough) He was very polite and friendly. I would recommend him to my friends and family.
June 26, 2024
Unprompted review
Reply from Carpetright Limited - Slough
Hi Harveer,
Pleased to hear about the amazing job Narinderpal has done for you.
Thank you for your review and recommendation.
Regards
Dean
Reply from Carpetright Limited - Slough
Hi Marc,
Pleased to hear about the excellent job Narinderpal has done for you.
Thank you for your review.
Regards
Dean
The staff at the Slough Store were very…
The staff at the Slough Store were very helpful & excellent service.
We would also recommend our carpet fitter, Surinder Singh who was brilliant & we are extremely pleased with the job he did.
June 21, 2024
Unprompted review
Reply from Carpetright Limited - Slough
Hi Neil,
Pleased to hear about the excellent service you have had from the team.
Thank you for your review.
Regards
Dean
Taj at Slough Carpetright provided…
Taj at Slough Carpetright provided excellent service. Knowledgeable, courteous and professional. Good choices in the store. Have used them from the last 12 years on many occasions.
June 19, 2024
Reply from Carpetright Limited - Slough
Hi Kamran,
Pleased to hear about the excellent service you have had from Taj.
Thank you for your review.
Regards
Dean
Best customer services from Carpetright…
Best customer services from Carpetright Sloug, thank you very much guys
June 18, 2024
Unprompted review
Reply from Carpetright Limited - Slough
Hi Amir,
Pleased to hear about the great service you have had.
Thank you for your review.
Regards
Dean
Surinder Singh just fitted our carpet
Surinder Singh just fitted our carpet. Very helpful, quick and clean. Great service.
June 17, 2024
Unprompted review
Reply from Carpetright Limited - Slough
Hi,
Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean
The manager is a great person who goes…
The manager is a great person who goes extra mile to accommodate my request. Very positive experience with Slough branch.
June 14, 2024
Reply from Carpetright Limited - Slough
Hi,
Pleased to hear about the great service you have had.
Thank you for your review.
Regards
Dean
A simple review
A simple review, from 1st walking in to your Slough shop, it was professional.
Information and help received from all staff excellent, espically Himms.
Quote fitting visit was on time and confirmed what we wanted.
Then just got the quote, price was great, then booked a fitting and arranged the date.
Fitting was on time and perfect.
What a great service.
Thanks to all staff involved, I'm sure there's plenty of staff we didn't see.
Will be happy to use your services again.
June 14, 2024
Unprompted review
Reply from Carpetright Limited - Slough
Hi Fred,
Pleased to hear about the helpful and professional service you have had throughout the process.
Thank you for your review.
Regards
Dean
Excellent service from CarpetRight and…
Excellent service from CarpetRight and they were very helpful in choosing the right flooring for whole house. Wassem in particular was supper and very clear on any clarifications - well done to Wassem & CarpetRight.
June 8, 2024
Unprompted review
Reply from Carpetright Limited - Slough
Hi,
Pleased to hear about the excellent service you have had from the Wassem and the team.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Slough
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
The salesman Taj was very friendly and…
The salesman Taj was very friendly and efficient
June 5, 2024
Reply from Carpetright Limited - Slough
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
Really helpful advice from Himesh/Hims
Really helpful advice from Himesh/Hims. Efficient. Same day fitting arranged.
May 18, 2024
Reply from Carpetright Limited - Slough
Hello,
Thank you for your review. I am pleased to hear our team in Slough were able to provide you with a great service.
Kind regards,
Abbie
Was looked after Wednesday 22nd may by…
Was looked after Wednesday 22nd may by Taj slough branch..Extremely helpful with an order for artificial grass also vinyl flooring..i be be returning again in july to order carpet..Many thanks Angelina
May 22, 2024
Reply from Carpetright Limited - Slough
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
Initial Home Visit
I had a home visit. Richard was very knowledgeable. I did nit feel rushed. I later paid in store, which was quick and easy.
May 23, 2024
Reply from Carpetright Limited - Slough
Hi,
Pleased to hear about the knowledgeable service you have had from Richard.
Thank you for your review.
Regards
Dean
Had our carpets fitted by Mr Surinder…
Had our carpets fitted by Mr Surinder Singh on the Friday 3rd May 2024 he’s done amazing job very friendly and on time on the job.
I would recommend Surinder Singh to my friends and family.
Actually we asked Carpetright for surinder Singh for our fitting as we used him in 2020 as well.
Really happy with the job he’s done 10 out 10.
May 3, 2024
Unprompted review
Reply from Carpetright Limited - Slough
Hi Jas,
Pleased to hear how helpful Surinder was for you
Thank you for your review and recommendation
Regards,
Amalia
Helpful and friendly
People at the store were helpful, knowledge, friendly and gave us plenty of time to process our decision.
April 27, 2024
Reply from Carpetright Limited - Slough
Hi Richard,
Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean
Carpetright
No fuss we just went into the shop and chose the carpet we wanted. We then placed an order and found that carpet right were extremely flexible with dates for fitting the carpet.
April 29, 2024
Reply from Carpetright Limited - Slough
Hi Anne Marie,
Pleased to hear about the experience you have had and how flexible the process has been for you.
Thank you for your review.
Regards
Dean
Friendly staff
Staff are helpful and friendly. I appreciated the good advice given to me regarding carpets, fitting and prices
April 23, 2024
Reply from Carpetright Limited - Slough
Hi Maria,
Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.