Stirling Store - Great Customer Service and delivery for the 2 nd time in Two Years Jim is a great sales man- we bought from him 2 years ago n were delighted to work with him again yesterday.He is e... See more
Company replied
Location
Switch locationSpringkerse Retail Park, Borrowmeadow Road, FK7 7TL Stirling, Stirlingshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A good selection of flooring at various price points. Helpful advice and service from John, who appeared to have many years of experience doing so, and treated us very well. He didn't hover, but... See more
Company replied
Bought our carpet at your store in Stirling. Was served by Maggie who was very helpful and took samples out of the display case to show me on the floor. She did not hurry me and was happy to chat back... See more
Company replied
Recently got a new house & needed carpets quickly as timeline for our stuff was days not weeks, spoke with Maggie who listened to us and tailored the best options for us, she managed to get us going w... See more
Company replied
Company details
- Flooring Contractor
- Bedroom Furniture Store
- Carpet Store
- Flooring Store
- Furniture Store
- Interior Designer
Written by the company
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Contact info
Springkerse Retail Park, Borrowmeadow Road, FK7 7TL, Stirling, Stirlingshire, United Kingdom
4.9
Excellent
478 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Carpetright Limited - Stirling
Hi Irene,
Pleased to hear about the friendly and professional service you have had.
Thank you for your review.
Regards
Dean
Stirling Store
Stirling Store - Great Customer Service and delivery for the 2 nd time in Two Years
Jim is a great sales man- we bought from him 2 years ago n were delighted to work with him again yesterday.He is experienced, professional and of great help with a lovely manner.
July 4, 2024
Reply from Carpetright Limited - Stirling
Hi Jess,
Pleased to hear about the great service you have had and how professional Jim was for you.
Thank you for your review.
Regards
Dean
happy customer…
John in shop very helpful and the man who measured up for us for very professional
July 3, 2024
Reply from Carpetright Limited - Stirling
Hi Michael,
Pleased to hear about the helpful and professional service you have had.
Thank you for your review.
Regards
Dean
Maggie was so lovely with us.
July 2, 2024
Reply from Carpetright Limited - Stirling
Hi Rosie,
Pleased to hear about the lovely service you have had from Maggie.
Thank you for your review.
Regards
Dean
Helpful staff
June 29, 2024
Reply from Carpetright Limited - Stirling
Hi Rowan,
Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean
First class service from our sales…
First class service from our sales person Jim and all the other team members at Stirling .
Will definitely go back if we meed any more floor products.
Thanks Jim from a lady the does not like salesmen 10 out of 10.Thank you
June 29, 2024
Reply from Carpetright Limited - Stirling
Hi John,
Pleased to hear about the first class service you have had from Jim and the team.
Thank you for your review.
Regards
Dean
Staff in shop very helpful and so was…
Staff in shop very helpful and so was carpet fitter
June 19, 2024
Reply from Carpetright Limited - Stirling
Hi James,
Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean
Carpetright have got it right
I’ve used this company for a lot of years plenty of choice of quality carpets to suit all budgets from order to fitting service is first class special mention to Jim always a pleasure to deal with him l always recommend this company
June 17, 2024
Reply from Carpetright Limited - Stirling
Hi Stuart,
Pleased to hear about the experience you have had and how helpful Jim was for you.
Thank you for your review.
Regards
Dean
First time buying on my own
Help from all the staff. Pleasant manner. No pushing. Helpful explanations and talking through process. Made whole experience easy.
June 14, 2024
Reply from Carpetright Limited - Stirling
Hi Sandra,
Pleased to hear about the helpful service you have had and how easy the process was for you.
Thank you for your review.
Regards
Dean
Maggie is 5 stars
Maggie gently helped our elderly mother come to the best choice for her carpet
June 10, 2024
Reply from Carpetright Limited - Stirling
Hi Fiona,
Pleased to hear about the 5* service you have had from Maggie.
Thank you for your review.
Regards
Dean
Jim was so helpful and professional would definitely recommend
Jim was so helpful and professional
May 31, 2024
Reply from Carpetright Limited - Stirling
Hi Chris,
Pleased to hear about the helpful and professional service you have had from Jim.
Thank you for your review.
Regards
Dean
Great company to deal with
Great company to deal with. Jim in store very helpful and fitters were excellent. Professional and tidy workers.
Would not hesitate to use again
May 27, 2024
Reply from Carpetright Limited - Stirling
Hello,
Thank you for your review. I am pleased to hear Jim from our Stirling branch weas helpful and provided you with a great service.
Kind regards,
Abbie
A good selection of flooring at various price points
A good selection of flooring at various price points.
Helpful advice and service from John, who appeared to have many years of experience doing so, and treated us very well. He didn't hover, but made clear that he was available to aid us, if needed.
We are looking forward to seeing our choices in our home.
May 19, 2024
Reply from Carpetright Limited - Stirling
Hi Kate,
Thank you for your review. I am pleased to hear John was able to answer any questions or queries you may of had about our products.
Kind regards,
Abbie
Reply from Carpetright Limited - Stirling
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
Bought our carpet at your store in Stirling
Bought our carpet at your store in Stirling. Was served by Maggie who was very helpful and took samples out of the display case to show me on the floor. She did not hurry me and was happy to chat back and forth about the different shades. She was always polite and friendly and gave me confidence in the whole procedure. She kept in touch regarding payments and delivery times. Thank you so much
May 24, 2024
Reply from Carpetright Limited - Stirling
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review.
Regards,
Amalia
Reply from Carpetright Limited - Stirling
Hi Kevin,
Pleased to hear about the great service you have had from Jim.
Thank you for your review.
Regards
Dean
Carpeteight Stirling review- Maggie
Staff member, Maggie was so helpful, very knowledgeable and nothing was too much bother, really helped us narrow down the options that would be best for us
May 6, 2024
Reply from Carpetright Limited - Stirling
Hi May,
Pleased to hear about the helpful and knowledgeable service you have had from Maggie.
Thank you for your review.
Regards
Dean
Complete pleasure dealing with Margaret…
Complete pleasure dealing with Margaret Ann at the Stirling branch, knowledge and professionalism was outstanding. Dealt with order and fitting to the highest standard. A complete all round good service thanks again.
February 29, 2024
Reply from Carpetright Limited - Stirling
Hi Craig,
Pleased to hear how knowledgeable and professional Margaret was for you
Thank you for your review
Regards,
Amalia
Maggie was excellent with her product…
Maggie was excellent with her product knowledge and procedure.
May 3, 2024
Reply from Carpetright Limited - Stirling
Hi Frank,
Pleased to hear how knowledgeable Maggie was for you
Thank you for your review
Regards,
Amalia
Visited the Stirling branch
Visited the Stirling branch, Jim was very helpful with no pressure. Contacted us by phone to keep us in the loop with our order.
April 27, 2024
Reply from Carpetright Limited - Stirling
Hi Martin,
Pleased to hear about the helpful service you have had from Jim.
Thank you for your review.
Regards
Dean
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.