Carrier Bag Shop Reviews 

9,080
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

If I could give a higher than 5 star review for Carrier Bag Shop I would. The telephone customer service I received from Fal was excellent. She was knowledgeable about the product (acid free wh... See more

Company replied

Rated 5 out of 5 stars

Had an issue with delivery not arriving. Got in touch with customer service and they couldn’t have been more helpful. Replacement package sent out immediately with no questions asked. Thank you so... See more

Company replied

Rated 5 out of 5 stars

The tissue was well wrapped and protected and was not damaged at all in transit. The correct amount was contained within the package, both of these things are not something that I have experienced wi... See more

Company replied

Rated 5 out of 5 stars

I placed a last minute order for some personalised tote bags. The team were absolutely fantastic during the design process. And the finished product looks exactly as i had hoped it would. Will definit... See more

Company details

  1. Paper Bag Supplier
  2. Packaging Company
  3. Packaging Supply Store

About Carrier Bag Shop

Written by the company

Carrier Bag Shop is the UK's leading online packaging supplier. Since the company was established in 2006, we have added hundreds of new ranges to our portfolio, so that today, as well as supplying a full range of plastic, paper and cotton carrier bags, we also offer tissue paper, gift packaging, promotional business stationary and many more items.

Our extensive warehousing facilities allow us to buy in large quantities, which means we benefit through economies of scale. But we like to pass on these benefits to our customers, so that they can purchase top quality carrier bags at extraordinarily competitive prices. And if you're a wholesaler that packaging products in bulk, we are able to offer further discounts. Moreover, our efficient warehousing and delivery operations mean that your ordered bags can be behind the sales desk and ready for use within 24hrs.

Carrier Bag Shop also supplies bespoke packaging. We’re able to brand your bags, boxes and tissue paper with company logos, mottos, taglines, and high quality graphical images. This useful service is offered with a very fast turnaround. We can have your tailor made carrier bags delivered within 5 working days. Minimum order is just 600 bags!

So for all your end-user retail packaging needs, make Carrier Bag Shop your first port of call. With hundreds of bags, boxes and wrapping paper designs to choose from, you're sure to find the perfect packaging solution to your retail business needs. Head to our website today and take a look at our incredible range, and if you need customised printed bags, do not hesitate to get in touch!


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(9,080)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

as usual superb .

as usual superb .
great service.

July 22, 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi Eka,

Thank you so much for taking the time to leave us a 5-star review.

Kind regards,

Fal

Rated 5 out of 5 stars

Excellent product

Excellent product , well packaged and speedy delivery. Very pleased and will order again.

July 18, 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Dear Anne,

Thank you so much for the positive rating. We are happy that you are happy, and we are looking forward to your next visit.

Kind regards,

Fal

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good quality bags

July 17, 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Kind regards,

Fal

Rated 5 out of 5 stars

Great bags

Great bags. Great service. Great fast delivery.

July 9, 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi,

We are so grateful for your 5-star review. Thank you for sharing your experience with us and the community.

Kind regards,

Fal

Rated 5 out of 5 stars

Quick service

Quick service, delivered on time

July 19, 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi Martyn,

Thank you for the 5-star rating. We hope to see you again soon!

Kind regards,

Fal

Rated 5 out of 5 stars

Great |Company…

Everything as ordered and delivered on time.
A very very helpful and reliable company to work with.

July 12, 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Dear Shirley,

Thank you so much for the positive rating. We are happy that you are happy, and we are looking forward to your next visit.

Kind regards,

Fal

Rated 5 out of 5 stars

Incredibly helpful customer service

Had an issue with delivery not arriving. Got in touch with customer service and they couldn’t have been more helpful. Replacement package sent out immediately with no questions asked. Thank you so much.
Ps. First package still hasn’t arrived!!

July 12, 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

We are so grateful for your 5-star review, Siaron. Thank you for sharing your experience with us and the community.

Kind regards,

Fal

Rated 5 out of 5 stars

Quick delivery

Quick delivery, quality goods

June 17, 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi Cheryl,

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Kind regards,

Fal

Rated 5 out of 5 stars

The order was completed and delivered…

The order was completed and delivered very quickly. I have unpacked the bags and thy are just what i wanted!

July 17, 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Dear Mandy,

Thank you for your kind feedback. We are glad that you loved the bags. Looking forward to seeing how you use them!

Kind regards,

Fal

Rated 4 out of 5 stars

Great customer services every time I…

Great customer services every time I call the office to place my order , lovely team of people, and they always go the extra mile to make sure it’s perfect for you . Not many companies left now that I could say the same about .

July 18, 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Dear Michelle,

Thank you for taking the time to leave us your review. Your feedback helps us to improve service for everyone.

Kind regards,

Fal

Rated 5 out of 5 stars

Very swift delivery

Very swift delivery. Great quality bags!

July 18, 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi Nicki,

Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.

Kind regards,

Fal

Rated 5 out of 5 stars

Excellent service

Excellent service, and fast delivery. The products are very good quality and the Website is really easy to use.

July 10, 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi Celia,

Thank you so much for this 5-star review. We really appreciate you being a customer and taking the time to leave a review of your positive experience with us. Hopefully, we will be seeing you again soon!

Kind regards,

Fal

Rated 5 out of 5 stars

Great speedy service

Great speedy service, good value product.

July 16, 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Thank you so much for taking the time to leave us a 5-star rating – it is much appreciated!

Kind regards,

Fal

Rated 5 out of 5 stars

First order

Easy to navigate website with a very wide and varied range of items, first time ordering from here and it won't be my last. The quality itself is very good, perfect for what I need and a quick delivery.

July 16, 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Dear Darren,

Thank you for your kind feedback. We are glad that you loved the bags. Looking forward to seeing how you use them!

Kind regards,

Fal

Rated 5 out of 5 stars

Good product deliverd on time keeped…

Good product deliverd on time keeped upto date regarding delivery

June 11, 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi Anthony,

Thank you for taking the time to provide a rating! Your opinion is valued greatly and helps us maintain our standard of service to our customers.

Kind regards,

Fal

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