Carrier Bag Shop Reviews 

9,080
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

If I could give a higher than 5 star review for Carrier Bag Shop I would. The telephone customer service I received from Fal was excellent. She was knowledgeable about the product (acid free wh... See more

Company replied

Rated 5 out of 5 stars

Had an issue with delivery not arriving. Got in touch with customer service and they couldn’t have been more helpful. Replacement package sent out immediately with no questions asked. Thank you so... See more

Company replied

Rated 5 out of 5 stars

The tissue was well wrapped and protected and was not damaged at all in transit. The correct amount was contained within the package, both of these things are not something that I have experienced wi... See more

Company replied

Rated 5 out of 5 stars

I placed a last minute order for some personalised tote bags. The team were absolutely fantastic during the design process. And the finished product looks exactly as i had hoped it would. Will definit... See more

Company details

  1. Paper Bag Supplier
  2. Packaging Company
  3. Packaging Supply Store

About Carrier Bag Shop

Written by the company

Carrier Bag Shop is the UK's leading online packaging supplier. Since the company was established in 2006, we have added hundreds of new ranges to our portfolio, so that today, as well as supplying a full range of plastic, paper and cotton carrier bags, we also offer tissue paper, gift packaging, promotional business stationary and many more items.

Our extensive warehousing facilities allow us to buy in large quantities, which means we benefit through economies of scale. But we like to pass on these benefits to our customers, so that they can purchase top quality carrier bags at extraordinarily competitive prices. And if you're a wholesaler that packaging products in bulk, we are able to offer further discounts. Moreover, our efficient warehousing and delivery operations mean that your ordered bags can be behind the sales desk and ready for use within 24hrs.

Carrier Bag Shop also supplies bespoke packaging. We’re able to brand your bags, boxes and tissue paper with company logos, mottos, taglines, and high quality graphical images. This useful service is offered with a very fast turnaround. We can have your tailor made carrier bags delivered within 5 working days. Minimum order is just 600 bags!

So for all your end-user retail packaging needs, make Carrier Bag Shop your first port of call. With hundreds of bags, boxes and wrapping paper designs to choose from, you're sure to find the perfect packaging solution to your retail business needs. Head to our website today and take a look at our incredible range, and if you need customised printed bags, do not hesitate to get in touch!


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(9,080)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service, Falguni helped with my enquiry and gave me all the information I needed. Delivery was super quick and the bags are great quality. Will definitely buy here again.

July 16, 2024
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Reply from Carrier Bag Shop

Hi Richard,

Thank you so much for this 5-star review. We really appreciate you being a customer and taking the time to leave a review of your positive experience with us. Hopefully, we will be seeing you again soon!

Kind regards,

Fal

Rated 5 out of 5 stars

great service as always

great service as always, thank you :)

July 15, 2024
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Reply from Carrier Bag Shop

Dear Patricia,

Thank you so much for taking the time to leave us a 5-star rating – it is much appreciated!

Kind regards,

Fal

Rated 5 out of 5 stars

Products as expected

Products as expected. And good delivery time

July 5, 2024
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Reply from Carrier Bag Shop

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Rated 5 out of 5 stars

Great product

Great product, fast delivery.

July 3, 2024
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Reply from Carrier Bag Shop

Hi Delia,

Thank you so much for taking the time to leave us a 5-star review.

Kind regards,
Zee

Rated 5 out of 5 stars

great product

great product, great price, fab quick delivery!

July 3, 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi Susan,

Thank you so much for taking the time to leave us a 5-star rating – it is much appreciated!

Kind regards,
Zee

Rated 5 out of 5 stars

Best price

Best price, good quality and fast service. What more could you ask for?

July 2, 2024
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Reply from Carrier Bag Shop

Hi Hilary,

Thank you so much for the positive rating. We are happy that you are happy, and we are looking forward to your next visit.

Kind regards,
Zee

Rated 5 out of 5 stars

Excellent service delivered the…

Excellent service delivered the following day

July 2, 2024
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Reply from Carrier Bag Shop

Hi Teresa,

Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.

Kind regards,
Zee

Rated 5 out of 5 stars

Easy ordering process.

Easy ordering process.
Robust, practical and well made product

July 9, 2024
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Reply from Carrier Bag Shop

Hi Porlock,

Thank you so much for this 5-star review. We really appreciate you being a customer and taking the time to leave a review of your positive experience with us. Hopefully, we will be seeing you again soon!

Kind regards,
Zee

Rated 5 out of 5 stars

Delivered on time

Delivered on time

July 8, 2024
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Reply from Carrier Bag Shop

Hi Darren,

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Kind regards,
Zee

Rated 5 out of 5 stars

Quick efficient delivery allowing me to…

Quick efficient delivery allowing me to sell at a major event on the weekend

July 3, 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi Darren,

Thank you so much for this 5-star review. We really appreciate you being a customer and taking the time to leave a review of your positive experience with us. Hopefully, we will be seeing you again soon!

Kind regards,
Zee

Rated 5 out of 5 stars

Very easy to order

Very easy to order , very helpful. Delivery first class service, competitively priced.

July 3, 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi Trevor,

Thank you for taking the time to provide a rating! Your opinion is valued greatly and helps us maintain our standard of service to our customers.

Kind regards,

Fal

Rated 4 out of 5 stars

Good quality bags but be aware they may not arrive next daypointed that the next day…

Slightly dissapointed that the next day delivery was delayed to a further day. When contacting the haulier they just advised that the parcel must still be in the main warehouse.
This wasn't a big problem as I wasn' desperate for the bags.
They did arrive very well packaged with no signs of any damage.

June 26, 2024
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Reply from Carrier Bag Shop


Thanks so much for sharing your experience with us, John. We hope to see you again soon.

Rated 5 out of 5 stars

Excellent Product

Excellent quality and fast delivery

July 3, 2024
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Reply from Carrier Bag Shop

Hi,

Thank you for the 5-star rating. We hope to see you again soon!

Kind regards,

Fal

Rated 5 out of 5 stars

Punctual delivery

Punctual delivery, very pleased with pleased with customer service.

June 25, 2024
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Reply from Carrier Bag Shop

Hi Awel,

Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.

Kind regards,

Fal

Rated 5 out of 5 stars

Great Order

Great service, easy to order, very prompt delivery and good quality bags. We have used this company before and will use again!

July 2, 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi Jane,

We are so grateful for your 5-star review. Thank you for sharing your experience with us and the community.

Kind regards,

Fal

Rated 5 out of 5 stars

Great service

Great service
Fast Service
Easy to use web ordering

July 3, 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi Tracy,

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Kind regards,

Fal

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