Carscope Reviews 

196
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the detailing products, noting that items like pressure washer nozzles, trigger guns, and specialty brushes are solidly built to last for a long time. People also mention that delivery services are remarkably fast, and orders always arrive securely packed accompanied by great tracking support. Some reviewers were not happy with order fulfillment, noting occasional missing items or packages that unfortunately never arrived. Consumers also mentioned experiencing very slow shipping times or receiving no email replies to customer service inquiries when trying to resolve these problems.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and durable build... See more

Quality

Consumers find quality to be positive and consistently praise the durable items. Reviewers note that the... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt and super fast shipping times... See more

Service

Customers consistently note positive experiences with service, highlighting fast shipping, prompt delivery,... See more

Order

Reviewers express mixed feelings about their order experiences. Many customers report fast delivery, great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The Total Detailing Kit and other items I ordered are great value and arrived quickly. There was an item missing from my order but after contacting Carscope (multiple times), a refund was eventu... See more

Rated 4 out of 5 stars

Read reviews on this carscope on the swivel gun, seems a very good product. Carscopee had the item in stock with a small discount. Good delivery ,but no instructions to follow,l think lv installed all... See more

Rated 5 out of 5 stars

The carscope pressure washer trigger gun is extremely well built, the quality of materials used are second to none. This is without question for me No.1 in its class. The simply little things li... See more


Company details

  1. Car Accessories Store

Written by the company

CARSCOPE IS THE FIRST HARDWARE LEAD DETAILING COMPANY, FOCUSED ON BRINGING YOU THE BEST IN CLASS ACCESSORIES AND CHEMICALS.


Contact info

4.2

Great

TrustScore 4 out of 5

196 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.2

All reviews

(196)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A better applicator

I needed something to replace my old wheel sponge applicator. This fits the bill perfectly. Does a better job too. Getting in all the ridges in the tyre, my old sponge struggled with.

April 5, 2024
Rated 1 out of 5 stars

Still not received order

Absolutely appalling customer service, ordered a few items one of which was a pressure washer, the small items came straight away but since then a further 3 weeks have passed and no signs of the pressure washer. I have received no real updates as to where it is or why it has taken so long to arrive. Tried emailing the address stated yet to no avail eventually after some haggling on their social media I eventually got a short and unhelpful response. I wanted to support a small start up business but wish I hadn't bothered. I did want to make further purchases but this experience has completely put me off and will be taking my business elsewhere. I'm coming up on 4 weeks and still waiting.

March 23, 2024
Unprompted review
Rated 1 out of 5 stars

Worst company dealt with

Worst company dealt with. Communication very poor. Cancelled my order after poor communication and no getting any information. Was hard work getting my money back. Ordered end of December, finally got my money back 6 Feb. The products looked good on line shame about the service

December 29, 2023
Unprompted review
Rated 5 out of 5 stars

Bought 2 bottle's of Flair quick…

Bought 2 bottle's of Flair quick detailer. Love the bottle and label. Omg the smell in intoxifying. Not used yet. But fabulous quick service and item packed superbly
Thanks

February 1, 2024
Unprompted review
Rated 3 out of 5 stars

Great product, poor communications, late delivery

Great product, but commications were poor. I tried contacting on their web chat, email, social media chat after the item still hadnt arrived outside of the stated 3-5 working days and there was no update to the order to say it had been dispatched. The item arrived 10 working days after my order date after I raised a case with PayPal and commented on a 2 day old post on FB. It's a shame as they seem to have some great products and I'm not sure if I would use them again

January 20, 2024
Rated 1 out of 5 stars

Poor customer service availability and response

I placed an order with Carscope 4 days ago. Realised I made an error and sent a message through the website asking for it to be reviewed, and if not dispatched, for one of the items to be removed and refunded, no reply.
Subsequently emailed Henri asking the same, no reply.
I have not received any email contact about dispatch, review or refund.
I am completely in the dark as to both the status of the order review and dispatch.

Very difficult to get in touch with this company if you need any further help other than just the basic ordering process.

January 19, 2024
Unprompted review

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