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Rated 1 out of 5 stars

Ordered genuine black/colour printer ink. Recd strange payment verification email from Nochex. Then got strange email thanking me for my "interest" saying purchase would be processed after separate pa... See more

Rated 1 out of 5 stars

The website clearly shows genuine HP cartridges, as does the invoice. Only on receipt ( Late delivery) do you find they are cheap compatible cartridges with old chips that do not work on the latest... See more

Rated 1 out of 5 stars

Promptly took your money , delay in sending ink out. After several messages ink finally arrived. Unfortunately HP printer would not accept the ink. After phoning HP they said the ink wasn’t genui... See more

Rated 1 out of 5 stars

No contact details other than an admin email no phone or personal ID Didn’t say that inks were reconditioned Over 7 + days for order although took payment very quickly!! Printer didn’t recognis... See more

1.4

Bad

TrustScore 1.5 out of 5

95 reviews

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1.4

All reviews

(95)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered genuine black/colour printer…

Ordered genuine black/colour printer ink. Recd strange payment verification email from Nochex. Then got strange email thanking me for my "interest" saying purchase would be processed after separate payment verification. The printer ink never arrived and no further contact was received. Payment was taken same day. From my experience and others on Trustpilot this company take your money but will send either nothing or reconditioned non genuine items.

March 13, 2026
Unprompted review
Rated 1 out of 5 stars

Be warned - NOT a good product & very poor service.

I would give it NO STARS if possible. Be warned. Read carefully, they say on their website " All cartridges are professionally REMANUFACTURED using the latest technology"
I had to chase our order using two different e-mails as it did not arrive in the due time given and no indication was afforded. A short apology when chased, again no reason given. Once the cartridges arrived along with a scruffily printed note to tell you how to get around your printer if loading of cartridges failed.
More importantly we print very regular quantities and know how long our cartridges last. These fell well short. So BEWARE if it seams too cheap there is usually a very good reason. I will only buy from regular suppliers who guarantee brand new factory cartridges.

February 5, 2026
Unprompted review
Rated 1 out of 5 stars

Sadly after taking 3 weeks to arrive…

Sadly after taking 3 weeks to arrive they don't work and they wont reply to requests to Return them.
Tried following all sorts of instructions on line and none work including there own. when back to HP and then tried again and still no luck>

CAUTION.

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

Purchase hp924

Purchase hp924, I was sent 4 empty used cartridges, contacted customer services but just ignored
SCAM COMPANY stay well clear

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Don't Panic!

Don't Panic!
I ordered and paid for two sets of HP 953XL Cartridges before reading the reviews - naturally I was mortified.
They arrived after five days.
With each cartridge their was a note explaining that HP might try to reject them by saying 'ink low - depleted' or something else and what to do if this happens. 'It did happen' I followed Cartridge Stop's simple instructions and everything is fine.. print quality is excellent..
So I can recommend Cartridge Stop.
You don't have to be tec savvy to press 'okay and continue'
I'm Happy

August 23, 2025
Unprompted review
Rated 1 out of 5 stars

Cartridges are NOT genuine HP ink cartridges

DO NOT BUY INK from Cartridgestop. I ordered HP301 black and colour ink cartridges from this company, after waiting a week for delivery I contacted the company and finally received the ink 3 days later. The cartridges were marked HP301 but each cartridge contained a message saying they were re-filled cartridges. My printer would not accept the cartridges saying they were not genuine so they are completely useless. A waste of £22.99.

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

Paul B
If only I had read the reviews given by other dissatisfied
Customers I would not be cursing myself for ordering from this company. Money taken on 5/06/2025 and still after several attempts to contact them have not received any reply.

June 6, 2025
Unprompted review
Rated 1 out of 5 stars

Poor service

Promptly took your money , delay in sending ink out. After several messages ink finally arrived.
Unfortunately HP printer would not accept the ink. After phoning HP they said the ink wasn’t genuine. Lost out money
Have emailed company but no reply.
Will not be using or recommending this company.

April 24, 2025
Unprompted review
Rated 1 out of 5 stars

Made the same mistake as many others

Made the same mistake as many others, these are not made or refilled by the manufactures, in my case HP. The printer does not recognise the cartridges so cannot use them, though it may be just as well as there's no guarantee that they won't damage the printer
DO NOT USE THIS COMPANY

April 29, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered ink for HP 8020e printer

Ordered ink for HP 8020e printer. Had to chase up order as they hadn't arrived after a week. Eventually arrived, installed them, and printer saying "ink low" and tried printing...printing failed!!!
As with others, wish I had looked at reviews here first!

September 1, 2024
Unprompted review
Rated 1 out of 5 stars

refurbished rubbish

refurbished rubbish, the advert clearly states new at the top, need to read the small print which says re manufactured, label stuck on with sellotape, never posted out till i chased them up twice, wouldn't have arrived if i never chased them up, a totally stitch up company in more ways than 1, im contacting trading standards Monday as this must stop,

August 9, 2024
Unprompted review

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