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Rated 1 out of 5 stars

Ordered genuine black/colour printer ink. Recd strange payment verification email from Nochex. Then got strange email thanking me for my "interest" saying purchase would be processed after separate pa... See more

Rated 1 out of 5 stars

The website clearly shows genuine HP cartridges, as does the invoice. Only on receipt ( Late delivery) do you find they are cheap compatible cartridges with old chips that do not work on the latest... See more

Rated 1 out of 5 stars

Promptly took your money , delay in sending ink out. After several messages ink finally arrived. Unfortunately HP printer would not accept the ink. After phoning HP they said the ink wasn’t genui... See more

Rated 1 out of 5 stars

No contact details other than an admin email no phone or personal ID Didn’t say that inks were reconditioned Over 7 + days for order although took payment very quickly!! Printer didn’t recognis... See more

1.4

Bad

TrustScore 1.5 out of 5

95 reviews

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1.4

All reviews

(95)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT USE CARTRIDGE STOP

CARTRIDGE STOP

Bought ink on 28th Dec, 18th Jan still not arrived. Order ID #18037

No phone number to contact them and the email address is invalid.

The message system on the website does not work or they are ignoring all messages.

Cartridge Stop when you get notified of my review please send my ink or give me my money back

January 18, 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

Ordered cartridges on 12th December and still not arrived tried emailing a couple of times but getting nowhere! Do not use

January 18, 2019
Unprompted review
Rated 1 out of 5 stars

Am I another ripped off customer?

Placed an order but 17 days on it has still not arrived. Money taken on day of order. Emailed the company but no response.
Reading other reviews, it seems I am just another, in a long line of unhappy customers, who have never received their orders, or have received substandard products.
If I should get my order, or get a refund, I will post another review to say so, as I do not wish to accuse the company of malpractice, even though others have.

January 17, 2019
Unprompted review
Rated 1 out of 5 stars

Do NOT use this company

Do NOT use this company - they are fraudsters. I paid for genuine HP ink and they a) sent it only after I chased them up after two weeks and b) sent compatible ink.

January 14, 2019
Unprompted review
Rated 1 out of 5 stars

I am currently in the process of trying…

I am currently in the process of trying to chase up my order, started to smell a rat when I couldn’t find a telephone contact number!!!!!
I just happened upon this site and have realised I’ve been ripped off too. Why can companies like these continue to rip innocent shoppers off??????? Stay away, I’m going to put it down to experience, I have no idea how anyone would get a refund?

January 11, 2019
Unprompted review
Rated 1 out of 5 stars

I ordered a full set of cartridges for…

I ordered a full set of cartridges for my HP printer. I had to email them to see why they were taking so long to arrive.

When they did, basically the cartridges did not contain any ink.
I have emailed the 'company' and awaiting reply.

TAKE MY ADVICE AND GO ELSEWHERE!!!!!

December 31, 2018
Unprompted review
Rated 1 out of 5 stars

Zero star rating

If I could have scored zero stars, I would have.
Avoid this company - they may be cheaper but they failed to deliver and I had the hassle of organizing a refund. And the inconvenience of no ink cartridge when I needed one.

December 14, 2018
Unprompted review
Rated 1 out of 5 stars

Bought 2 sets of cartridges at £15.99

Bought 2 sets of cartridges at £15.99. Prompt service but cartridges didn't work. I was asked to return them for a full refund, which I have done. 1 month later I'm still waiting for a refund. All my e-mails and attempts to contact them via their website are being ignored. I'd advise you not to use them.

July 5, 2018
Unprompted review
Rated 1 out of 5 stars

Had to replace printer due to non genuine ink cartridges

I purchased 'compatible' but not genuine printer ink cartridges from this company. Despite following the guidance thst came with the cartridges about agreeing to error messages on my printer. I find I am now totally unable to print now, despite since buying genuine ink cartridges. My printer will not stop displaying the ink cartridge error message and have had to buy a new printer.
I did get a full refund from this company for the cartridges, however that is not enough to the cost of replacing my printer. Would not buy from this company again.

January 3, 2018
Unprompted review

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