Friendly environment and great customer service. I always find whatever book I'm looking for. However, I recently changed my name legally. After changing the data on my online profile the information... See more
Company replied
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Friendly environment and great customer service. I always find whatever book I'm looking for. However, I recently changed my name legally. After changing the data on my online profile the information... See more
Company replied
I read mainly in English, and I´m glad whenever I visit and find popular authors- nowadays, not the traditional works. It´s very frustrating to find always the same traditional authors: Shakespeare, B... See more
Company replied
I appreciated the service from the moment I placed my first order. The follow-up is essential for me and so does the customer service. The delivery service was rapid and I was delighted all toge... See more
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The members of staff explained every step and how it works. I’m a new member in La Casa del Libro and my wife was in charge of the books for the kids for school, but now I took over and I was a bit lo... See more
Company replied
Acercarte a Casa del Libro, tu espacio de venta de libros. Podrás comprar libros en la librería online de una de las mayores librerías de Europa
Spain
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I'm very satisfied with the service because all was quickly and effective. Thank you.

Reply from Casa del Libro
very qickly service. Books very well presented ,well empacked. I can´t opine about the books contents because i´ve not red yet.

Reply from Casa del Libro
I finally found and bought the books I was looking for.
Now, my collection is completed.

Reply from Casa del Libro
So far, Your efficiency and speed have been much appreciated!
Thank you!

Reply from Casa del Libro
Variety of products and fast shipping.I made order about 18:30 and get muy books next day on midday.

Reply from Casa del Libro
My book arrived tree days before estimated day.
that´s great, because it´s a schollwork, my dauhter is very happy, she can work in class whit her scoolfriends.

Reply from Casa del Libro
Easy to find and order.
I was looking for a book, and I found it right away. The Shopping cart process worked perfectly and I had my book 48 hours later with no delivery charge.
Great service!!!

Reply from Casa del Libro
The delivery was very quick and the prices quite affordable.

Reply from Casa del Libro

Reply from Casa del Libro
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