Casa del Libro Reviews 34,111

TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

Friendly environment and great customer service. I always find whatever book I'm looking for. However, I recently changed my name legally. After changing the data on my online profile the information... See more

Company replied

Rated 5 out of 5 stars

I read mainly in English, and I´m glad whenever I visit and find popular authors- nowadays, not the traditional works. It´s very frustrating to find always the same traditional authors: Shakespeare, B... See more

Company replied

Rated 5 out of 5 stars

I appreciated the service from the moment I placed my first order. The follow-up is essential for me and so does the customer service. The delivery service was rapid and I was delighted all toge... See more

Company replied

Rated 5 out of 5 stars

The members of staff explained every step and how it works. I’m a new member in La Casa del Libro and my wife was in charge of the books for the kids for school, but now I took over and I was a bit lo... See more

Company replied

Company details

  1. Media & Publishing

Information provided by various external sources

Acercarte a Casa del Libro, tu espacio de venta de libros. Podrás comprar libros en la librería online de una de las mayores librerías de Europa


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34K reviews

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Rated 5 out of 5 stars

Veri good

Veri good. Ok ok ok

June 13, 2024
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Reply from Casa del Libro


Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 4 out of 5 stars

very qickly service

very qickly service. Books very well presented ,well empacked. I can´t opine about the books contents because i´ve not red yet.

May 19, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars
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Reply from Casa del Libro

Muchas gracias por tu opinión.
Nos alegra que hayas tenido una experiencia positiva con Casa del Libro. Intentamos mejorar cada día y tu comentario ha sido muy importante para nosotros.

Rated 5 out of 5 stars

Good prize and fast shipping

good prize and fast shipping

May 17, 2024
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Reply from Casa del Libro

Muchas gracias por tu opinión.
Nos alegra que hayas tenido una experiencia positiva con Casa del Libro. Intentamos mejorar cada día y tu comentario ha sido muy importante para nosotros.

Rated 4 out of 5 stars

Collection finished

I finally found and bought the books I was looking for.
Now, my collection is completed.

May 16, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 4 out of 5 stars

The book needed

May 8, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

Fast and Efficient

So far, Your efficiency and speed have been much appreciated!
Thank you!

April 26, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

All perfect

April 25, 2024
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Reply from Casa del Libro

Muchas gracias por tu opinión.
Nos alegra que hayas tenido una experiencia positiva con Casa del Libro. Intentamos mejorar cada día y tu comentario ha sido muy importante para nosotros.

Rated 5 out of 5 stars

Fast & Variety

Variety of products and fast shipping.I made order about 18:30 and get muy books next day on midday.

April 25, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 4 out of 5 stars

My book arrived tree days before…

My book arrived tree days before estimated day.

that´s great, because it´s a schollwork, my dauhter is very happy, she can work in class whit her scoolfriends.

April 22, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 4 out of 5 stars

Fast

Fast. I dont want to be annoyed eith mails, please.

April 19, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

Easy to find and order.

Easy to find and order.
I was looking for a book, and I found it right away. The Shopping cart process worked perfectly and I had my book 48 hours later with no delivery charge.
Great service!!!

April 18, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

All ok it is nice

April 15, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

.....

............

April 14, 2024
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Reply from Casa del Libro

Muchas gracias por tu opinión.
Nos alegra que hayas tenido una experiencia positiva con Casa del Libro.

Rated 5 out of 5 stars

Customer attention

April 13, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 4 out of 5 stars

Good experience

Easy, practice, efficiently.

April 12, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

Everything was great!

April 12, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

The delivery was very quick and the…

The delivery was very quick and the prices quite affordable.

April 11, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

I found the book I wanted

I found the book I wanted, paid for it and left

April 10, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

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