Friendly environment and great customer service. I always find whatever book I'm looking for. However, I recently changed my name legally. After changing the data on my online profile the information... See more
Company replied
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Friendly environment and great customer service. I always find whatever book I'm looking for. However, I recently changed my name legally. After changing the data on my online profile the information... See more
Company replied
I read mainly in English, and I´m glad whenever I visit and find popular authors- nowadays, not the traditional works. It´s very frustrating to find always the same traditional authors: Shakespeare, B... See more
Company replied
I appreciated the service from the moment I placed my first order. The follow-up is essential for me and so does the customer service. The delivery service was rapid and I was delighted all toge... See more
Company replied
The members of staff explained every step and how it works. I’m a new member in La Casa del Libro and my wife was in charge of the books for the kids for school, but now I took over and I was a bit lo... See more
Company replied
Acercarte a Casa del Libro, tu espacio de venta de libros. Podrás comprar libros en la librería online de una de las mayores librerías de Europa
Spain
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I ordered and sent a recently published book to the USA. Both checkout and shipping were easy and it arrive in perfect condition with an on-time delivery. Great experience for me.

Reply from Casa del Libro
Fast delivery and the driver also asked beforhand where exactly it was and when I would be there. All worked well!

Reply from Casa del Libro
The book arrived in time and just three or four days after the oder has been made.

Reply from Casa del Libro
I am glad to receive a nice new package without a few scratches and the purchase is quick it arrived safely to my address.
The products I bought are not broken. congratulations for your great work!

Reply from Casa del Libro
I think the work for sell book in Casa del Libro is very good they take care about the customers

Reply from Casa del Libro

Reply from Casa del Libro
Bought two copies of the same book (one for me, one for a friend). A couple days I received a notice saying it was out of stock, but after two more days they sent me the books. It arrived on the following day, quite fast!

Reply from Casa del Libro
I appreciated the service from the moment I placed my first order. The follow-up is essential for me and so does the customer service.
The delivery service was rapid and I was delighted all together with Casa del Libro.
I will certainly use your service again.
Sincerely,
Helene Dextre
Quebec, Canada

Reply from Casa del Libro
I found the book I was looking for. Besides, your shop has a great variaty of themes and topics. It seems to me that every person who visit your shop will find something interesting and appropiate for them.

Reply from Casa del Libro
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