Casa del Libro Reviews 34,111

TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

Friendly environment and great customer service. I always find whatever book I'm looking for. However, I recently changed my name legally. After changing the data on my online profile the information... See more

Company replied

Rated 5 out of 5 stars

I read mainly in English, and I´m glad whenever I visit and find popular authors- nowadays, not the traditional works. It´s very frustrating to find always the same traditional authors: Shakespeare, B... See more

Company replied

Rated 5 out of 5 stars

I appreciated the service from the moment I placed my first order. The follow-up is essential for me and so does the customer service. The delivery service was rapid and I was delighted all toge... See more

Company replied

Rated 5 out of 5 stars

The members of staff explained every step and how it works. I’m a new member in La Casa del Libro and my wife was in charge of the books for the kids for school, but now I took over and I was a bit lo... See more

Company replied

Company details

  1. Media & Publishing

Information provided by various external sources

Acercarte a Casa del Libro, tu espacio de venta de libros. Podrás comprar libros en la librería online de una de las mayores librerías de Europa


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34K reviews

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Rated 5 out of 5 stars

Great delivery experience to USA

I ordered and sent a recently published book to the USA. Both checkout and shipping were easy and it arrive in perfect condition with an on-time delivery. Great experience for me.

March 31, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

Fast delivery

Fast delivery and the driver also asked beforhand where exactly it was and when I would be there. All worked well!

March 23, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

Excellent seller

March 22, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

All ok

All ok, without problems

March 21, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 4 out of 5 stars

Easy

Easy, quick, on time

March 16, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

Nice

Very nice book and pictures

March 15, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

The book arrived in time and just three…yes

The book arrived in time and just three or four days after the oder has been made.

March 15, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

Quick

It came fast

February 24, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

Good work!

I am glad to receive a nice new package without a few scratches and the purchase is quick it arrived safely to my address.
The products I bought are not broken. congratulations for your great work!

February 19, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

Very good service

Very good service

February 23, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

Great service

Great service, price and fast delivery.

February 23, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

Reliable and quick

Reliable and quick

February 22, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

I think the work for sell book in Casa…

I think the work for sell book in Casa del Libro is very good they take care about the customers

February 19, 2024
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Reply from Casa del Libro

Muchas gracias por tu opinión.
Nos alegra que hayas tenido una experiencia positiva con Casa del Libro. Intentamos mejorar cada día y tu comentario ha sido muy importante para nosotros.

Rated 5 out of 5 stars

Kind service

Sortiment, information, good value, kind service.

February 17, 2024
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Reply from Casa del Libro

Muchas gracias por tu opinión.
Nos alegra que hayas tenido una experiencia positiva con Casa del Libro. Intentamos mejorar cada día y tu comentario ha sido muy importante para nosotros.

Rated 5 out of 5 stars

Everything is ok

February 17, 2024
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Reply from Casa del Libro

Muchas gracias por tu opinión.
Nos alegra que hayas tenido una experiencia positiva con Casa del Libro. Intentamos mejorar cada día y tu comentario ha sido muy importante para nosotros.

Rated 5 out of 5 stars

Totalmente recomendable

February 15, 2024
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Reply from Casa del Libro

Muchas gracias por tu opinión.
Nos alegra que hayas tenido una experiencia positiva con Casa del Libro. Intentamos mejorar cada día y tu comentario ha sido muy importante para nosotros.

Rated 4 out of 5 stars

Super fast shipping!

Bought two copies of the same book (one for me, one for a friend). A couple days I received a notice saying it was out of stock, but after two more days they sent me the books. It arrived on the following day, quite fast!

February 5, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

I appreciated the service from the…

I appreciated the service from the moment I placed my first order. The follow-up is essential for me and so does the customer service.
The delivery service was rapid and I was delighted all together with Casa del Libro.
I will certainly use your service again.

Sincerely,
Helene Dextre
Quebec, Canada

February 3, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

Every person who visits your shop will find something interesting and appropiate for him/her.

I found the book I was looking for. Besides, your shop has a great variaty of themes and topics. It seems to me that every person who visit your shop will find something interesting and appropiate for them.

January 31, 2024
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

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