While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered screen protector, got confirmation email and they took my money. Haven't received item and they won't respond to any emails asking where it is. Nothing on website indicating they have closed d... See more

Rated 5 out of 5 stars

Bought a screen protector for my wifes new iPhone. Was very reasonable and the reviews all suggested a good product. It was. A handy application video accompanied the purchase email and she now has a... See more

Rated 5 out of 5 stars

I purchased a Terrapin Genuine Leather Wallet Case for Samsung Galaxy S10 - Black for £19.95. After searching online for this well know brand I found this one for a reasonable price. I am very pleased... See more

Rated 5 out of 5 stars

Case Hut were very good, efficient and prompt. I bought two phone cases, both good quality. However it is a disappointment to me that neither made provision for a wrist strap, something I feel in th... See more

Company details

  1. Cell Phone Accessory Store

Information provided by various external sources

We’re here to make it easy for you to get your hands on the coolest mobile and tech accessories in the world. With an explosion of new products on the market, we’ve sourced, tested and added 100s of quality products that complement your lifestyle and look great. We like things simple, so we make it easy to find what you’re looking for without confusing techy jargon. Case Hut was founded by Dan Stevens in 2009 with a desire to cut through the vast sea of low quality mobile phone cases on the market. From the outset we aimed to source and provide the most desirable and innovative products for mobile. In 2012 Case Hut teamed up with Activ8, one of the UK’s fastest growing manufacturers and distributors of mobile and tech accessories. Activ8 is run by husband and wife team Stu and Zoe Conroy, who work closely with Dan to ensure we remain true to its original values – to provide customers with the latest and best tech accessories possible.


Contact info

3.8

Great

TrustScore 4 out of 5

218 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent product and fantastic…

Excellent product and fantastic service. Delivery was really quick. I was informed every step of the Delivery. This is second time I have used case hut and will do so again. Highly recommend this site and their products. Well done and many thanks

January 5, 2021
Unprompted review
Rated 1 out of 5 stars

Cracked after a few days

Purchased a screen protector that cracked after a few days for no apparent reason.Disappointed in lack of response would expect a replacement or a refund.

October 22, 2020
Unprompted review
Rated 1 out of 5 stars

I bought a samsung A21 case from this…

I bought a samsung A21 case from this website, the quality is so below standard. Cannot switch my phone on, cannot adjust the volume, I cannot plug my earphone because there is no hole for the earphone. What a shame, I had to wait 3-4 days to get a rubbish case

October 8, 2020
Unprompted review
Rated 1 out of 5 stars

Faulty goods not replaced

Following on from issues with a cracked torn case and confirmation it would not be replaced I posted Feedback on Trustpilot. The company then agreed after discussion with Manager for a one time replacement and item would be posted that day.As I didn’t receive I recontacted Casehut. Today I have been told Manager saw my review and they decided not to send a replacement. At least customers should know the Company does read feedback. However the action they took on this occasion is neither professional nor appropriate.

October 4, 2020
Unprompted review
Rated 5 out of 5 stars

Super service

Awesome case for my phone, Chloe couldn't have been more helpful when I emailed her.

Great delivery - I will be telling all my freinds

Thanks Casehut Team

September 26, 2020
Unprompted review
Rated 5 out of 5 stars

Great Company

I order a case from case hut around 12-18 months ago for my iPhone. The case arrived promptly and the quality of the item was amazing. I found the service provided by their staff was exceptional. (I did buy a very well known quality brand)

I would highly recommend purchasing from this company, but like anything you purchase, it is always worth doing research on the item you are buying.

I have changed my phone and will be looking to purchase my next case from these guys shortly.

:D

September 14, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY SUB STANDARD RUBBISH SCREEN PROTECTOR

Bought the full cover curved glass screen for my iPhone 7 Plus . Firstly it’s not curved and it’s not sticky . There’s a tube of ‘silicone’ in the box which I’m expected to pour over my phone screen for the protector to stick to !!!! No way am I pouring anything on my phone screen . There’s a ‘nanoscale light’ which I’m not sure the purpose of but it’s not British Standard and likely to catch fire .
It’s a useless item from start to finish. Obviously I had to open the packaging to find this out , then small print on the Case Hut website says screen protectors not returnable . Absolute con .

September 11, 2020
Unprompted review
Rated 5 out of 5 stars

I recently bought a case for my new…

I recently bought a case for my new phone of the Internet from case hut.On receiving said case I was very impressed by the quality of the packaging around the case .The actual case was also very good quality.

August 28, 2020
Unprompted review
Rated 1 out of 5 stars

Avoid

Ordered 2 screen protectors, neither fit properly to my Samsung s9+.

Messaged then on fb to discuss the issue, they read the message and never replied.

Delivery was fast, however the product wasn't fit for purpose.

August 24, 2020
Unprompted review
CASE HUT logo

Reply from CASE HUT

Hi Charlotte,

Apologies for your experience.

Affixing the screen protectors can be fiddly from time to time. There are videos on YouTube that demonstrate the best methods.

With the Terrapin screen protectors, they are recessed to be compatible with cases. This means they need to be applied centrally rather than edge to edge.

Kind regards,

The Case Hut Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look