Fast delivery but pixel charger stopped working after 4 months. Luckily there are unofficial mains adaptors that achieve the same purpose at a fraction of the price
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Took out a new SIM only contract with Three through Fonehouse. It was easy to call them and get through to the right team to check the details of the contract. The agent was knowledgeable, polite, and... See more
Such wonderful service. A rare thing today and, as I am "getting on" in life they were so helpful. A young man called Matt in Newton Abbot dealt with multiple problems so efficiently over 4 visits. A... See more
Internet shopping, never was it so easy to find what you want, when you want it? Fonehaus appeared as I scrolled down and had what I wanted and had what I wanted at a competitive price, so it was an a... See more
Company details
Information provided by various external sources
We are an online retail store for genuine mobile phone accessories based in the UK. Our products consist of authentic mains chargers, data cables, in car chargers, wired headphones, wireless/bluetooth headsets, cases, back covers and batteries. We offe...
Contact info
United Kingdom
- info@fonehaus.co.uk
- fonehaus.co.uk
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Hasn’t replied to negative reviews
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Unreliable items
Fast delivery but pixel charger stopped working after 4 months. Luckily there are unofficial mains adaptors that achieve the same purpose at a fraction of the price
1 month warranty for phone charger
I bought a google charger 30w.Was stop working after few months.When i asked about warranty their answer was that they only offer 1 month warranty. This is ridiculous. Avoid buying to save your money
I did not receive my order and won't be…
I did not receive my order and won't be ordering from this website again.
I bought a phone charger 3 weeks ago…
I bought a phone charger 3 weeks ago and it has not been delivered, the Yodel delivery number does not exist and no contact from Fonehaus!!
This is a scam company DO NOT BUY FROM HERE.
I purchased this item for my son as far…
I purchased this item for my son as far as I know he is happy with it.
Been buying chargers and accessories…
Been buying chargers and accessories from these guys and the products are genuine amd original. Definitely recommend to anyone if they want to buy original phone chargers and accessories.
Great Service !
Took out a new SIM only contract with Three through Fonehouse. It was easy to call them and get through to the right team to check the details of the contract. The agent was knowledgeable, polite, and easy to understand. So nice to be dealing with a company that has its act together and a total contrast to BT/EE or whatever they are calling themselves now who are a shambles.
Disappointing Experience with Delayed Order and Poor Communication
I purchased a battery expecting next-day dispatch with delivery in 2-3 working days. The order confirmation stated that official shipping confirmation would follow once posted. After three days with no updates, I contacted FoneHaus to check if the item had been shipped and if not, to cancel the order.
I immediately received a cancellation email with a refund, but no explanation or apology for the delay. The lack of communication and abrupt handling of the request was frustrating and unprofessional. This experience was a complete waste of time, and the customer service approach left much to be desired.
No notification that items were not in stock
Ordered items which were apparently in stock. Order confirmation email stated that I would be notified once my order was dispatched and standard delivery was 2-3 working days.
Almost 1 week later & no confirmation of dispatch, so I emailed them to ask if my order had been dispatched & I had not been notified. I also stated that if my order had not been fulfilled then I would like to cancel the order and get a refund as I need to get the items from elsewhere.
Within 30 minutes I received an email to advise that my order had been cancelled and that I would get a refund.
A waste of my time as had they have stated that the items were not in stock or coming from China then I would not have bothered ordering anything.
Great service A*
Great service, excellent price and perfect condition, highly recommended seller. Many thanks 🙏
Pixel 2 Charger
It was great that I was able to get a charger for my old Pixel 2. Delivery took a while and I was not very sure when it would arrive so I marked it down to 4 stars for that reason.
Replace phone glass
Replace phone glass, lasted just over a week.
Took it back and they wanted to charge a discounted rate saying phone had been damaged.
Took phone elsewhere and they said it was a very poor installation and sub-standard part. No damage.
Be very careful using this repair shop.
Bought before quality sound good look…
Bought before quality sound good look cheap and well priced including the post charge, ( if they break will not cry replacements well priced
Such wonderful service
Such wonderful service. A rare thing today and, as I am "getting on" in life they were so helpful. A young man called Matt in Newton Abbot dealt with multiple problems so efficiently over 4 visits.
A genuine first class shop.
Decent prices & reliable delivery
Ordered 14june received tracking number…
Ordered 14june received tracking number but was never able to track it 23 June now still nothing
My go to place for chargers / cables…
My go to place for chargers / cables for a long time now. Great service, fair price.
The apple phone charger cable works perfectly,
Good Quality Product
Good Quality Product. Very efficient and prompt dispatch -thank you!
Very happy with every aspect of the transaction. Great! ❤️❤️👌
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