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Rated 2 out of 5 stars

Fast delivery but pixel charger stopped working after 4 months. Luckily there are unofficial mains adaptors that achieve the same purpose at a fraction of the price

Rated 4 out of 5 stars

Took out a new SIM only contract with Three through Fonehouse. It was easy to call them and get through to the right team to check the details of the contract. The agent was knowledgeable, polite, and... See more

Rated 5 out of 5 stars

Such wonderful service. A rare thing today and, as I am "getting on" in life they were so helpful. A young man called Matt in Newton Abbot dealt with multiple problems so efficiently over 4 visits. A... See more

Rated 5 out of 5 stars

Internet shopping, never was it so easy to find what you want, when you want it? Fonehaus appeared as I scrolled down and had what I wanted and had what I wanted at a competitive price, so it was an a... See more

Company details

  1. Cell Phone Accessory Store

Information provided by various external sources

We are an online retail store for genuine mobile phone accessories based in the UK. Our products consist of authentic mains chargers, data cables, in car chargers, wired headphones, wireless/bluetooth headsets, cases, back covers and batteries. We offe...


Contact info

3.9

Great

TrustScore 4 out of 5

4K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Paid ‘over the odds’ for what I was…

Paid ‘over the odds’ for what I was assured was a genuine Samsung charging cable but …. it didn’t work ! In fairness, they responded quickly to my complaint and sent another 2, both of which seem to work. Meanwhile I’d ordered another one from eBay at less than half the price which worked fine so unlikely to use Fonehaus again. As mentioned elsewhere, the communications skills of the complaints person are very limited.

August 15, 2024
Unprompted review
Rated 3 out of 5 stars

Slow charge

Ordering and delivery was straightforward and prompt, but the short charger cable itself seems to deliver a very slow charge compared to the long one that came in the box with the Apple watch, so it’s slightly disappointing.

July 22, 2024
Rated 2 out of 5 stars

Sell fake Apple goods

Advertised on their website as genuine Apple cables in Apple boxes then arrive in no box and counterfeit. The cables fall out of the plugs . When I complained I just got a reply from someone that could not type in English and wrote a load of nonsense in the reply. Don’t bother!

August 1, 2024

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