CasesReviews 

394
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their exceptional communication and helpfulness, noting quick responses and effective solutions to issues. Many people found the website easy to navigate and appreciated the variety of game modes and items available, making for an enjoyable experience. However, some reviewers were not happy with the product, mentioning issues with promised rewards, server performance, and the perceived lack of bonuses. A few other people also felt that the site had declined over time, with concerns about game mechanics and difficulties with the withdrawal process.

What people talk about most

Website

Customers consistently note ambiguous experiences with the website, with some reviewers praising it as the... See more

Customer service

Customers had positive experiences with customer service, often describing it as fast, friendly, and helpful.... See more

Product

Reviewers mention ambiguous feedback about the product, with some customers expressing satisfaction with the... See more

User experience

Reviewers highlight ambiguous aspects of user experience, with some finding it fun and easy to use, even... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and efficiency. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience with this company was truly great. The staff were polite, responsive, and very helpful from start to finish. The product I ordered arrived on time, perfectly packed, and exactly as d... See more

Rated 5 out of 5 stars

Impressed by how great the support chat has been, very fast at getting back to you and helping with your issue. Also completely possible to make some good money from here if you are smart, don’t get... See more

Rated 5 out of 5 stars

Best case opening site ever supports , rewards , game modes , items , designs . Winning possibility higher than any other sites , almost incomparable. Try once you will know


Company details

Written by the company

Cases.gg is the best online mystery box site. It offers a secure and provably fair system for its players.


Contact info

3.9

Great

TrustScore 4 out of 5

394 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 5% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(394)

88 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love cases

Love cases, its a gamba site. There is going to be angry people lol. Ive been down over 1k and it came back! Never had an issue with withdraw or getting my problems fixed in support! Absolutely W Team!

March 17, 2025
Unprompted review
Rated 1 out of 5 stars

Lured in by there sponcered teams on…

Lured in by there sponcered teams on kick then get rinced every deposit . then i join someone eles and we pull a 150 dollar item in jackpot mode giving us 94% chanc to win and the bots won with there 4 percent scamming the victory . ive seen it happen on a couple occations . also you pick boxes with high chance to win a good item and you never hit it in shared . you always lose money and come up short on profit in shared no matter what you do . the crash game reads the all in person and crashes imediatly . then fake users come and win big on the crash . i lost every battle unless its a small value one and i will make mabee a couple bucks. do not play here you will get scammed . and theres no loss back just a case spin and you land the minimum . bad bad bad

March 16, 2025
Unprompted review
Rated 1 out of 5 stars

Okay I just saw some really shady stuff…

Okay I just saw some really shady stuff happen today on this website. A user wagered over 1 million dollars on this site today and while the user was playing the game crash they turned off the game and the user came into the public chat to ask wtf was going on and the support team started emoting and throwing hearts asking the person who just lost the money to contact support. The games are all then turned off on the site. If you can't see this happening like I just did today you will think twice about depositing anything into this site. Can't believe what just happened on this site today. Stay away from this site and their sister site clash.gg seriously don't do it.

February 10, 2025
Unprompted review

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