Cash Converters (UK) Ltd. Reviews 

First time going into the Hounslow Cash Converters and honestly, really good experience. Iwona served me and she was brilliant. Proper friendly, easy to talk to, and just made everything simple.

She explained things clearly, didn’t rush me, and just had a nice way about her that made the whole thing feel comfortable. You don’t always get that kind of service, so it stood out.

Big thanks to Iwona and the team, I’ll definitely be back.

I’ve been customer of Cash Converters in Walthamstow for many years. I am always happy with the service and prices they offer. I always come back to this shop. Lovely lady working there always makes me smile. ✌🏽

My brother needed to update his mobile phone. We visited George Street branch and found a very helpful member of staff Jo . She kindly transferred all data from old phone to new. Very friendly and nice to deal with. Akesh also was very helpful and informative . 10/10

If I could give less than 1 star I would. I bought a steam deck and it said it was working. Since it was delivered it won't charge. The charging port was wobbly. I won't be using cash converters again and would advise friends and family not to use them either.

Customer care, Sam the girl in charge is amazing. Cash converter location; 36 High Street Harlesden London NW10 4LS

Dealt with Baz down in the bedminster branch Bristol and absolute man of the people. I traded in a Samsung s21 and while there were issues with it Baz explained fully and what that meant to the price, which I was more than happy with!

Baz is great at explaining the situation and what cash converters can do for you in the best way possible. I will definitely be trading in some more things when the time arises.

Get big Baz a massive pay rise, not only for his communication, his great knowledge of tons of product but how at ease he made me feel with the whole process. No judgment only help.

Thanks Baz!

Great bargain from Cash Converters London Road branch online services. Swatch X Omega MoonWatch listed at just £49.99 didn't even query condition at that price as just to be used as a daily wearer for work. Received with just a small amount of marks on the glass (easily polished out) additionally the newer model arrived the "Snoopy edition moonphase" so very happy.

I had emailed last week regards an issue im facing but no response, as a big customer of cash converters its a shame that its so hard to speak to someone regards this. Can someone contact me as soon as possible please

Bought a soundbar and the last thing the salesmen said was 'any problems and we'll give you a refund" . Within 5 minutes I bought it back as it was missing the subwoofer ( that they didn't even mention) , and they refused . I spent half an hour in the shop telling everyone that came in what lieing conmen they were. Then they gave me a refund , rather proving the point. This was the Shepherds Bush store where the manager was very aggressive and started mocking my age to the other customers.

Joy is absolutely amazing and has been for years! The only cash converters that treats you like a human being! Edit: Reading Store is the best!

Great serves at Hounslow!!
I got served by Diana who helped me out. I recommend the shop!

Terry and Diana were absolutely amazing and helpful during my visit here which made my time at the Hounslow branch less stressful

Just went to Cash Converter Hounslow to sell my iPad and got served by Diana she made the experience nice and easy. I prefer cash converters over CeX as so much quicker and friendly. Highly recommend the shop it you want quick service

Super helpful, Jon really helped. Will definitely return!

Had a great experience today at cash converters. Lee looked after me and made the whole experience easy and smooth. Will defo be back :) in the Kilburn store.

Rip off an absolutely everything

Purchased an item from their online website and hadn't received anything. After having to chase up myself, they told me that they couldn't find the item I had purchased. Completely wasted my time and the work that I had purchased the item for in the first place. After having complained a good few times as they were meant to get back to me and didn't all they could be bothered to do was offer to refund me the postage despite all the time and money lost waiting. Complete incompetence is an understatement! BEWARE!!!

My bike was stolen in Lincoln and some time later, I found in the local Cash Converters on the high street. The shop was visited multiples times with a variety of evidence to suggest the bike was mine, along with questions of best next steps to take. Here, I expected a proactive manner of engagement, to reflect the situation of a person who had their bike stolen, and seemingly finding it in their possession. I thought they'd be frustrated and concerned that they could have bought the bike from a local thief.
However, I was repeatedly met with hard-headed arseyness and ignorance. Comments such as "if someone comes in and wants to buy it, we can't not sell it to them". Suggestions that I could be anyone trying to get their bike from them (including when I went in on mother's day, with my family, on the way to a meal......like I had nothing better to do) even though I had receipts of payment etc.
Without a doubt, the worst instance I've had of dealing with staff in any capacity. Especially given the circumstances.

Great service
Listened to what i wanted to buy

When presenting the contents of my jewellery box i was helped by JP.
What a softly spoke nice guy. He didn't flinch when I gave him the tangled mess of chains and bracelets, rings and things. The rate was much more than I thought and I felt very looked after. My only bug bear........and believe me its small, is that I had alot of watches, but as none of them had new batteries in them so they weren't seen working, they were not included.
Other than that........Worth it xxx