Cash For Your Gold Reviews 

We have used Cash for your Gold 3 times and will continue to use their service as and when we need to.
The whole process is quick, simple and a fair offer was given for our gold items.
From posting off our gold off, the offer was made and money deposited in less than 24hrs later.
The agents are always polite and are happy to answer any questions you may have.
This is a company that you can have confidence in and trust with your valuable items.
A 5 Star Service.

Excellent service. Great offer , superfast payment. Sandy was very polite and professional.

Great service and quick too. Simple process too.

I wrote a review about this company's poor conduct, namely that they told me an item of jewellery had no value, and when I asked for it to be returned they instead offered to keep it and "dispose of it for me". I insisted they return it and then I sold it for £820 at a high street jewellers. That conduct merited 1 star.

This review is about what happened since, i.e. their complaints process. No apology, no acceptance of what their staff did wrong, instead one of their senior managers telephoned me and told me lots of things that were untrue. He denied that his staff offer to dispose of customers' jewellery when the customer asks for it to be returned (I've had two of their staff make that offer to dispose of my jewellery for two different items). This manager wouldn't have been so brazen with his untruths if he had actually listened to the recording of my conversation with his staff as he claimed to have done. I don't think they even have a recording of it, despite claiming to.

They then employ smoke, mirrors and distractions by replying to the 1 star review with inaccurate claims about what happened and saying the complainee must have them confused with another company or is confused about what happened.

I told this senior manager that it was utterly wrong for his staff to offer to dispose of customers' jewellery just because his staff wrongly claim it can't be melted down for scrap and that such jewellery still has a value as jewellery. What a cheek then that in his rebuttal to my 1 star review, he's lecturing me that jewellery that can't be scrapped still has value and so they never offer to dispose of it. I made that point to YOU, not vice versa. So, for lying and claiming your staff don't offer to dispose of valuable jewellery and then lying again by saying you never denied that, your complaints process gets a 1 star review. And guess what, Mr Senior Manager who falsely claimed to have listened to the recordings of my conversations with your staff - I have a recording of MY conversation with YOU, so stop falsely claiming that you didn't deny your staff never offer to dispose of customers' jewellery. Your record keeping may be poor, mine is air tight.

Incredibly quick service! Paid out more than quoted over phone. Money in account within minutes of offer. Very polite people to deal with. Overall fantastic - will use again. Special shout out for Luke!

This was an excellent service from start to finish. Having booked an appointment, most of the details was explained which simplified the procedure. I would certainly recommend the company and will use it again. I can only thank them for their good work.

Unbelievable service. Posted my jewellery on 3.5.23, received a call on 4.5.23 at 3pm with a brilliant offer, money in my bank within the hour. No funny business, no hidden terms and conditions, no faff. Bloody brilliant.

My experience was amazing sent my gold In and the next day I received my cash! Can't believe it and dealing with Mitchell was a breeze thank you Mitchell 😀

I posted my gold on 13.4.23 and at 3pm on 14.4.23 I got a phone call, from Sandy, offering me a great offer on my gold. I accepted the offer and the money was in my account that very day . Fabulous customer service from start to finish.

Delighted with the price I received for my gold. I'd tried a few other places and this was by far the best.

2nd time dealing with CFYG and on both occasions prompt and friendly callback and industry leading valuations with fast payment. The whole process was seamless and a pleasure to deal with

Very easy to use and efficient. Went on website, ordered a pack put gold inside, sent it off and rang me with a price a few days later which I accepted. I spoke to a person called Sandee who dealt with my order. So yes if wanting to sell unwanted gold I'd recommend cash4gold.

This company are excellent to deal with and offer the best prices for your gold. They have a calculator to estimate the value of the gold before you send it to them, so they are transparent about what they are going to offer you, unlike some of the other companies! I sent my gold to them on the Saturday morning and by Monday afternoon had a call from them offering me exactly what I was expecting. The money is then in your account on the same day. I now wouldn't use anyone else if I have any more broken bits of jewellery to sell.

Great service. I sent my gold over about 4 weeks ago within 2 days of sending i got a call from a man called michael with the evaluation of my items. He was very plesant on the phone, explained everything to me well. I was very happy with the service i got would highly recommend.
This was my second time sending items in and like the first time i got a good price on my items.
Very pleased thankyou.

Perfect experience.
Sent items they arrived on a Monday morning , offer phoned through by 10;30 am that day money in my bank by lunchtime, would recommend this company

Fantastic service, fast payment, great!!!!!

Very easy to use web site, all straight forward.
Very nice man rang me within 36hours of posting my gold and made a really good offer there and then which I accepted. Money in the bank same day! Would use them again and recommend to friends. Thank you

Had to review immediately to add to the other glowing reports on here. So impressed at the speed and professionalism - and all that on top of their quote being the highest I could find. So impressed!

Incredibly pleased with the whole process. Service team responded very quickly and professionally to my concerns and guided me through the process. Highest estimate and final sale price I managed to find after plenty of research. Speed of the service was incredible! Sent my items at 5pm Thursday, received full payment just before 3pm Friday afternoon next day. The service team was able to reassure me throughout the whole process which was especially helpful given the nature and value of the items. I would highly recommend using their very clear and helpful website or call them for any gold and other metal sales or purchases.