I've been searching for ways to earn money online and came to a conclusion that I couldn't do it on my own. With the help of casino.com I was directed towards many exciting offers from numerous site... See more
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For an online casino I would definitely not consider any other than Casino.com. They have a great variety of games, their customer service is available and always able to assist 24 hours and their sl... See more
Company replied
Newcastle 7 jackpots last Saturday night ,the 7th jackpot16grand I leleft with 27000$ Great atmosphere Great staff & service Great Exciting wins!!!!!!!!!!Todd Henry$$$ Thanku Newcastle my best gamblin... See more
Wish i had known i would be bombarded by spam emails and text messages advertising all sorts of other gaming sites plus they did a soft credit check on me which is on my credit report? W.T actual guys... See more
Company details
- Affiliate Marketing Service
- Betting Agency
- Casino
- Gambling Service
- Gaming service Provider
- Online Casino or Bookmaker
Written by the company
Casino.com is the most trusted source of information about online casinos. We use the best and most professional writers to write and review every online casino in South Africa and provide YOU with all the relevant information so you can make the best decision for you. Because we were a top online casino for more than 15 years, we know what it takes to be a great casino site. Our vast knowledge of everything online casinos will point you to the best welcome bonus, the right selection of games, and reliable customer support among other casino features Our team of experts doesn’t leave anything to chance when evaluating online casinos in South Africa. Of course, when you click on certain links and make a deposit through our sits, Casino.com may receive a commission at no additional cost to you. But this won’t stop us to recommend the most secured and safe sites that are out there.
Contact info
United Kingdom
- contact@casino.com
- www.casino.com
4.0
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Bicose 200 $ oll bet dont give nothing…
Bicose 200 $ oll bet dont give nothing to circus is shame biscose 1 time dont give the fre spin nothing
August 3, 2023
Unprompted review
Reply from Casino.com
Hello Donald. We’re very sorry to learn about your negative experience, but hopefully we can help to resolve your issue for you. We know how disappointing it is to have a run of bad luck when playing casino games. However, all the games at Casino.com are regularly checked by independent regulators to make sure that they pay out fairly and correctly. We would like to discuss your experience in more detail, so please feel free to contact us via phone, email, or live chat (24/7) at a convenient time for you. We look forward to hearing from you.
She was very helpful
August 1, 2023
Unprompted review
Reply from Casino.com
Hey there! We are delighted to hear that you have had a great experience with us at Casino.com. Our friendly customer support team are available 24/7 to help should you ever have any questions or issues, so feel free to contact us by phone, email or live chat.
It is a great casino 👍👍
July 1, 2023
Unprompted review
Reply from Casino.com
Hey there! Thanks so much for taking the time to share your positive experience with us. If you ever have any issues with your account please get in touch with our friendly customer support team by phone, email or on live chat.
Recent Changes
Thanks for your reply. But it did not really answer my concerns as why we as your players were never informed on the recent changes made to deposit limits and increase in minimum bets on most of your slots. Can't help why these changes were done so silently. It is not about the bad luck of not winning, but the fun time one has with ones deposit and play time. I have won a lot during my years with you's and can't really complain on it. It just makes me feel that the fun time has disappeared for me, once you decided that most minimum Slot bets were increased from R2 - R4. A very neatly planned cost effective way to gain more revenue. And that is the point and reason for me leaving. As for a low budget players like myself, most players would prefer the option of a lower bet limits, like you had it over the years. But to just change it so suddenly and so silent with no communication is what got my uninterested as seems you no longer cater for lower budget players. That is the point, why the changes and can't each player decide which minimum limits he want to play on your slots. The same slots could also be found on Europa casino with the original minimum slot bet of R2 and not been increased to R4 suddenly. I guess that is what makes or brakes clients from leaving if they no longer have options or limit options on slots, on a low budget. No need to investigate my account as that was not the point I made. I was just stating a point that once you compare the fun time and winnings one has with a minimum R2 bet, it by far in most cases exceeds the fun time and winnings one has when playing a R4 minimum bet limit. So to me it feels like something has changed, once your bet limits were increased. Just no more fun to be have held hear for me then. Regards
July 25, 2023
Unprompted review
Reply from Casino.com
Hi there. Thank you for taking the time to give us your feedback, even though your experience with us wasn’t positive on this occasion. We know how disappointing it is to have a run of bad luck when playing casino games. However, all the games at Casino.com are regularly checked by independent regulators to make sure that they pay out fairly and correctly. Our licence depends on every game on our site operating fairly and paying out correctly, which is why they are monitored by external regulators all the time. Kindly provide us with your account username or registered email so that we can investigate your case. If you don’t wish to share that information here, then please get in touch with our customer support team.
Help chat agent Dean
Help chat agent Dean was extremely professional as well as extremely prompt on responses, he solved my problem in absolutely no time, Thank you DEAN.
July 27, 2023
Unprompted review
Reply from Casino.com
Hey there! We are delighted to hear that you have had a great experience with us at Casino.com. We are glad to hear that you had such a good experience dealing with Dean and will be sure to pass on your positive comments to him. Our friendly customer support team are available 24/7 to help should you ever have any questions or issues, so feel free to contact us by phone, email or live chat.
Trusted and great place
Trusted and great place, mikel also always willing to assist
July 27, 2023
Unprompted review
Reply from Casino.com
Hey there! Thanks so much for taking the time to share your positive experience with us. We will make sure to pass on your kind words to Mikel. If you ever have any issues with your account please get in touch with our friendly customer support team by phone, email or on live chat.
Mikel is very helpful and replies for…
Mikel is very helpful and replies for any help inquires.
July 24, 2023
Unprompted review
Reply from Casino.com
Hey there! Thanks so much for taking the time to share your positive experience with us. We will make sure to pass on your kind words to Mikel. If you ever have any issues with your account please get in touch with our friendly customer support team by phone, email or on live chat.
As part of the VIP club at casino.com I…
As part of the VIP club at casino.com I am always treated as royalty, Mikel my trusted account manager always sees to my gambling needs its truly a joyous experience always with casino. Com
July 6, 2023
Unprompted review
Reply from Casino.com
Hey there! Thanks so much for taking the time to share your positive experience with us. We will make sure to pass on your kind words to Mikel. If you ever have any issues with your account please get in touch with our friendly customer support team by phone, email or on live chat.
Casino.com is one of my absolute…
Casino.com is one of my absolute favorite online casinos. Online support is amazing and tends to your queries fast. Payouts are never an issue. Mikel is my VIP manager and is a pleasure to deal with. He is always going that extra mile. Thanks Mikel.
July 24, 2023
Unprompted review
Reply from Casino.com
Hey there! We are delighted to hear that you have had a great experience with us at Casino.com. We will make sure to pass on your kind words to Mikel. If you ever have any issues with your account please get in touch with our friendly customer support team by phone, email or on live chat.
Nicholas B. - ten stars from me!!
Seriously, I keep waiting for these guys to do something typical of so many casinos out there — and they just don’t… like ever!
Just spoke to Nicholas B with live chat, and this guy is one of the most friendly and efficient support staff I’ve dealt with to date. I mean, they are all awesome, but if you should be lucky enough to get Nicholas, be prepared for some VIP treatment because this guy actually cares about your experience and it’s authentic all the way, yet professional.
Awhile back I made a review about how amazing it is that they do not have a chat bot —well I thought I would have to go and edit it because before speaking with Nicholas, guess who I chatted to first?
Yes. It’s true. Casino.com have now joined the chat bot train……
So if course I’m anticipating an upheaval of my frustration on poor Nick here, but to my surprise it is actually a super helpful feature! You can still get to an agent immediately, the chat bot simply verifies your identity with 3 questions, and you choose a topic.
That’s it!! And another thing— it doesn’t insult your intelligence by pretending to be a human being, which it clearly is not …. No idea why some casinos do this….for me it’s an instant personal blacklist lol
Anyways, bottom line — I’ve been playing here only a few months but it’s my ONLY casino now, and I previously juggled many lol
Give it a shot you will not be disappointed!
Thanks again Nicholas if I could give you ten stars I would!
July 13, 2023
Unprompted review
Reply from Casino.com
Hi Jessica! Thank you so much for taking the time to provide us with such an elaborate feedback. It's been delightful to gain so much insight on your pleasant experience with us! We are also very glad to hear that you had such a good time dealing with Nicholas and will be sure to pass on your positive comments to him. Lastly, if you ever have any issues with your account please get in touch with our friendly customer support team by phone, email or on live chat as they would be happy to assist.
User friendly
July 10, 2023
Unprompted review
Reply from Casino.com
Hi there! Thanks so much for taking the time to share your positive experience with us. Our friendly customer support team are available 24/7 to help should you ever have any questions or issues, so feel free to contact us by phone, email or live chat.
Very helpful
July 10, 2023
Unprompted review
Reply from Casino.com
Hey there! Thank you for your feedback! It's always nice to read such pleasant comments from our customers. If you ever have any issues with your account please get in touch with our friendly customer support team by phone, email or on live chat.
Reply from Casino.com
Hi there! Thanks so much for taking the time to share your positive experience with us. Ryan and Celine will be delighted to hear that you had such a lovely time when dealing with them. If you ever have any issues with your account please get in touch with our friendly customer support team by phone, email or on live chat.
I love the MEGAWAYS games on this…
I love the MEGAWAYS games on this site. My 2 favorites are BUFFALO KING & THOR. Awesome games. Keeps me coming back. The ONLY drawback is the time it takes to get paid out. It usually takes 2 to 3 days to get your winnings. I have one other Casino sitcne i visit which pays out by the next day, no matter what day of the week it is. If you can speed up the payouts then you are hands down my favorite casino. Love it.
July 3, 2023
Unprompted review
Reply from Casino.com
Hello there and thank you for sharing your elaborate feedback with us! We're truly happy to learn that the games available on our site have contributed so much to your overall positive experience. In regards of the withdrawal processing, apologies if you have encountered any delays with this. We do our best to process the funds as fast as possible, however, our licence requires that we follow certain verification procedures which exist to ensure the safety of our players. Nevertheless, we would like to review your account personally, and in order to accomplish this, we kindly ask that you provide details such as: username and email. If you do not wish to reveal such information here, please contact us via phone, email, or live chat (24/7) so we can assist you further. We hope to hear from you soon.
Reply from Casino.com
Hello there and thanks so much for taking the time to share your feedback with us! We are thrilled to hear about your positive experience at Casino.com! We will make sure to pass on your kind words to Ryan. Whenever you need assistance with your account, feel free to contact our friendly Customer Support.
Good customers service
Good customers service, splendid response time - 10/10 :)
July 1, 2023
Unprompted review
Reply from Casino.com
Hello there and thanks so much for taking the time to provide us with your feedback. It’s always great to read such positive comments from our customers. If you ever have any issues with your account please get in touch with our friendly customer support team by phone, email or on live chat.
Reply from Casino.com
Hello there and thanks so much for taking the time to share your feedback with us! We are thrilled to hear about your positive experience at Casino.com! We will make sure to pass on your kind words to Ryan. Whenever you need assistance with your account, feel free to contact our friendly Customer Support.
I like the correspondence emails…
I like the correspondence emails keeping the players updated. It is so helpful with confidence.
I would suggest improvement in winning payment for time if balanced or at least within 24 hours for existing players. My reason may be for deposit it takes within minutes by visa.
Otherwise I enjoy playing.
Cheers.
Lionel
June 30, 2023
Unprompted review
Reply from Casino.com
Hello there and thanks so much for taking the time to share your feedback with us! As a fully licenced and regulated gambling site we are required to make certain verification checks before withdrawals are processed. This is to ensure that money is paid to the correct person and to protect our players. Whenever you need assistance with your account, feel free to contact our friendly Customer Support.
BEST AGENT..
Best understanding agent bye far im any casino site ive played im easy to understand and very kind thanks alot appreciated
June 30, 2023
Unprompted review
Reply from Casino.com
Hello there and thanks so much for taking the time to provide us with your feedback. It’s always great to read such positive comments from our customers. If you ever have any issues with your account please get in touch with our friendly customer support team by phone, email or on live chat.
The variety of games is good
The variety of games is good. It's easy to find the game I want to play.
June 27, 2023
Unprompted review
Reply from Casino.com
Hello there and thanks so much for taking the time to provide us with your feedback. It’s always great to read such positive comments from our customers. If you ever have any issues with your account please get in touch with our friendly customer support team by phone, email or on live chat.
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