Casino.com Reviews 

1,762
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

I've been searching for ways to earn money online and came to a conclusion that I couldn't do it on my own. With the help of casino.com I was directed towards many exciting offers from numerous site... See more

Rated 5 out of 5 stars

For an online casino I would definitely not consider any other than Casino.com. They have a great variety of games, their customer service is available and always able to assist 24 hours and their sl... See more

Company replied

Rated 5 out of 5 stars

Newcastle 7 jackpots last Saturday night ,the 7th jackpot16grand I leleft with 27000$ Great atmosphere Great staff & service Great Exciting wins!!!!!!!!!!Todd Henry$$$ Thanku Newcastle my best gamblin... See more

Rated 1 out of 5 stars

Wish i had known i would be bombarded by spam emails and text messages advertising all sorts of other gaming sites plus they did a soft credit check on me which is on my credit report? W.T actual guys... See more

Company details

  1. Affiliate Marketing Service
  2. Betting Agency
  3. Casino
  4. Gambling Service
  5. Gaming service Provider
  6. Online Casino or Bookmaker

Written by the company

Casino.com is the most trusted source of information about online casinos. We use the best and most professional writers to write and review every online casino in South Africa and provide YOU with all the relevant information so you can make the best decision for you. Because we were a top online casino for more than 15 years, we know what it takes to be a great casino site. Our vast knowledge of everything online casinos will point you to the best welcome bonus, the right selection of games, and reliable customer support among other casino features Our team of experts doesn’t leave anything to chance when evaluating online casinos in South Africa. Of course, when you click on certain links and make a deposit through our sits, Casino.com may receive a commission at no additional cost to you. But this won’t stop us to recommend the most secured and safe sites that are out there.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

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4.0

All reviews

(1,762)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service is the best

Customer service is the best. Slots are also user friendly. I was assisted by Mary.And I must say I received the best service.

June 29, 2023
Unprompted review
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Reply from Casino.com

Hello there and thanks so much for taking the time to share your feedback with us! We are thrilled to hear about your positive experience at Casino.com! We will make sure to pass on your kind words to Mary. Whenever you need assistance with your account, feel free to contact our friendly Customer Support.

Rated 5 out of 5 stars

Super casino

Super casino. wining was quick:) and any problems i get help. Thanks for Silvia Rodriguez.:)

June 28, 2023
Unprompted review
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Reply from Casino.com

Hello there and thanks so much for taking the time to share your feedback with us! We are thrilled to hear about your positive experience at Casino.com! We will make sure to pass on your kind words to Silvia. Whenever you need assistance with your account, feel free to contact our friendly Customer Support.

Rated 5 out of 5 stars

Great games and fast payouts

Great games, fast payouts and 24/7 chat available! Free money with no wagering for playing!

June 25, 2023
Unprompted review
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Reply from Casino.com

Hello there! We are delighted to hear about your positive experience at Casino.com! Our friendly customer support team are available 24/7 to help should you ever have any questions or issues, so feel free to contact us by phone, email or live chat.

Rated 5 out of 5 stars

Hummm first time talking here in what…

Hummm first time talking here in what 4years I would say. Why I stayed Fidel here ? Cause suport generaly do well, tonight I decide to be kind and it’s cool cause I feel like Ryan deserve it after seeing him doing his job quick and clean he been a gentleman’s. I normally don’t take time to talk he hardly told me a bit about him I think you have restriction maybe not. Still give Ryan a 10 also my guy rob a.k.a my manager do well for me when he can I wish I could have him just for me😘.

BUT, being there cause I fall In love back then with your site and the fact suport are there for us all day all night worth ? Some time I did put a 1000$ in a day and hardly got a free bonus sometime I also think after a big win nothing pay ? AND cause of my deposit limit I tried an other site I won more than I ever did here in 1month ? I still stay Fidel here I love my new cashback offer I deserved it I did grind it. But I’m expecting more from this site I am superstitious and believe I will hit a real win here. Winning more on an other site in 1month made me sceptic for now thanks guys and I still give you a try.

June 26, 2023
Unprompted review
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Reply from Casino.com

Hello there and thanks so much for taking the time to provide us with your feedback. It’s always great to read such positive comments from our customers. We are glad to hear that you had such a good experience dealing with Ryan and will be sure to pass on your positive comments to him. If you ever have any issues with your account please get in touch with our friendly customer support team by phone, email or on live chat.

Rated 5 out of 5 stars

I Would highly recommend Casino.com to…

I Would highly recommend Casino.com to anyone, there are a great selection of games available, payouts are quick as well. Customer service is also extremely good a quick I would like to thank Mikel personally for the help he gave me. Over all Casino.com is the best arround.

June 25, 2023
Unprompted review
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Reply from Casino.com

Hello there and thanks so much for taking the time to provide us with your feedback. It’s always great to read such positive comments from our customers. We are glad to hear that you had such a good experience dealing with Mikel and will be sure to pass on your positive comments to him. If you ever have any issues with your account please get in touch with our friendly customer support team by phone, email or on live chat.

Rated 5 out of 5 stars

Customer service are spot on and very…

Customer service are spot on and very caring.. Especially mikel who actually let me know about a special gift from the casino. Fair play. Enjoyed winning games but with gambling losing comes as well.

June 24, 2023
Unprompted review
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Reply from Casino.com

Hello there and thanks so much for taking the time to provide us with your feedback. It’s always great to read such positive comments from our customers. We are glad to hear that you had such a good experience dealing with Mikel and will be sure to pass on your positive comments to him. If you ever have any issues with your account please get in touch with our friendly customer support team by phone, email or on live chat.

Rated 5 out of 5 stars

Casino.com review and appreciation for account manager Mikel

Mikel the account manager who is responsible for having me under his wing has been brilliant.
He is always willing to go the extra mile as well gives the player opportunities to take part in being rewarded for being a player at casino.com

June 24, 2023
Unprompted review
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Reply from Casino.com

Hello there and thanks so much for taking the time to provide us with your feedback. We are thrilled to hear that you have had a great experience with us at Casino.com. Mikel will be delighted to hear that you had such a pleasant time when dealing with them. If you ever have any issues with your account please get in touch with our friendly customer support team by phone, email or on live chat.

Rated 5 out of 5 stars

Casino.com is my favorite online casino…

Casino.com is my favorite online casino to play on. They have up to date newer graphics games and there staff is friendly and really helpful. Especially agent Ryan.:) I recommend the site to all my friends

June 24, 2023
Unprompted review
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Reply from Casino.com

Hello there and thanks so much for taking the time to share your feedback with us! We are thrilled to hear about your positive experience at Casino.com! Ryan will be delighted to hear that you had such a positive experience when dealing with them. Whenever you need assistance with your account, feel free to contact our friendly Customer Support.

Rated 5 out of 5 stars

Awesome troubleshooting help

Awesome troubleshooting help, many thanks

June 23, 2023
Unprompted review
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Reply from Casino.com

Hello there! We are delighted to hear about your positive experience at Casino.com! Our friendly customer support team are available 24/7 to help should you ever have any questions or issues, so feel free to contact us by phone, email or live chat.

Rated 5 out of 5 stars

Randy sorted my issue straight away and…

Randy sorted my issue straight away and fast .Very helpful

June 23, 2023
Unprompted review
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Reply from Casino.com

Hello there and thanks so much for taking the time to share your feedback with us! We are thrilled to hear about your positive experience at Casino.com! Randy will be delighted to hear that you had such a positive experience when dealing with them. Whenever you need assistance with your account, feel free to contact our friendly Customer Support.

Rated 1 out of 5 stars

I wrote a review on them in the past…

I wrote a review on them in the past and honestly it was only a review on one girl which had me give them a 5 star. But other than that this casino has deleted my account and i believe its because they banned my son who did not wanted to be self excluded but because he said good things and was extremely happy of his winnings they were not happy about that and accuse him of being not stable to play and they self excluded him without his permission. And then. The next day my account was deleted. SUPER UNPROFESSIONAL. Honestly i am a BIG STAR in online casino; this one is BY FAR the worst they will make up stories so that they can ban u so u dont win. I can say N1 casino; playojo; playnow; and partycasino are the most TRUSTed casino online; NEVER had a problem except with N1 casino but it was resolved and they are still my top casino;

With casino.com I DO NOT recommend; and i know i am followed by 1.6M on my social media and this is where i play and have my viewers watch me; and too bad casino.com deleted my account 🤮

February 1, 2023
Unprompted review
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Reply from Casino.com

Hello. Thanks for taking the time to give us your feedback, even though your experience with us wasn’t positive on this occasion. Player welfare is our number one concern, but if you feel that your account has been incorrectly restricted then please get in touch with our Customer Support Team and we will look into your case. We look forward to hearing from you.

Rated 5 out of 5 stars

No te pierdas los entretenidos juegos de casino.com…

Casino.com It is a place to relax after a working day, very entertaining and with great surprises. Thank you Silvia Rodriguez for your kindness.

June 22, 2023
Unprompted review
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Reply from Casino.com

Hello there and thanks so much for taking the time to share your feedback with us! We are thrilled to hear about your positive experience at Casino.com! Silvia will be delighted to hear that you had such a positive experience when dealing with them. Whenever you need assistance with your account, feel free to contact our friendly Customer Support.

Rated 5 out of 5 stars

Best online casino

I have been playing casino.com and very happy with there slots and blackjack tables.
Silvia Rodriguez is the best she always follows up and make sure you are happy with the service and that you gamble save.
Thanx Silvia best customer support i have had.

June 22, 2023
Unprompted review
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Reply from Casino.com

Hello there! We are delighted to hear about your positive experience at Casino.com! Our friendly customer support team are available 24/7 to help should you ever have any questions or issues, so feel free to contact us by phone, email or live chat.

Rated 5 out of 5 stars

Casino.com is a wonderful source of…

Casino.com is a wonderful source of entertainment, and when i had won big Silvia Rodriguez, and the customer support team made sure that I received my winnings in a timely manner,. Thanks

June 21, 2023
Unprompted review
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Reply from Casino.com

Hello there! Thanks so much for taking the time to share your positive experience with us. We will make sure to pass on your kind words to Silvia. If you ever have any issues with your account please get in touch with our friendly customer support team by phone, email or on live chat.

Rated 5 out of 5 stars

Good casino with fast support!

Good casino with fast support!! I thing Its missing "spaceman" from pragmatic and aviator from sprib, but at ALL a Very good casino.

June 20, 2023
Unprompted review
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Reply from Casino.com

Hi there! We are delighted to hear that you have had a good experience with us at Casino.com. Our friendly customer support team are available 24/7 to help should you ever have any questions or issues, so feel free to contact us by phone, email or live chat.

Rated 4 out of 5 stars

Got my first win over $100 and…

Got my first win over $100 and withdrawal was quick and easy.

June 15, 2023
Unprompted review
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Reply from Casino.com

Hey there! Thank you for your feedback! It's always nice to read such pleasant comments from our customers. If you ever have any issues with your account please get in touch with our friendly customer support team by phone, email or live chat.

Rated 5 out of 5 stars

Silvia Rodriguez offers fantastic VIP…

Silvia Rodriguez offers fantastic VIP service

June 17, 2023
Unprompted review
Casino.com logo

Reply from Casino.com

Hello there and thank you sharing your feedback with us. We're truly happy that you had such a positive experience when dealing with Silvia. Whenever you are in need of assistance in the future, please do not hesitate to rely on her professionalism. Of course, we will make sure that your kind words reach her.

Rated 5 out of 5 stars

It makes you feel home

It makes you feel home. And its not n hassle to get your winnings and the fact that i was rewarded. shows how they show your support.
I want to thank Mikel for all the support and assistence.

June 14, 2023
Unprompted review
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Reply from Casino.com

Hey there! Thank you for your feedback! It's always nice to read such pleasant comments from our customers. Mikel will also be delighted to hear that you had a positive experience when dealing with him. Our friendly customer support team are available 24/7 to help should you ever have any questions or issues, so feel free to contact us by phone, email or live chat.

Rated 5 out of 5 stars

Reach out and chat to the team . They are there to help and they do a great job .

Hello iv been playing Casino.com for 5years plus and it's been great fun , As you no we all have highs and lows but this has not discourage me from continuing to play with Casino.com . The games are amazing, lots of variety to choose from I have lots of support when I reach out to customer service , one service support person called Mikel has been amazing and help me best he can . I love the site . I would say I would highly recommend to others to try .

June 6, 2023
Unprompted review
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Reply from Casino.com

Hey there! Thank you so much for your feedback. We are thrilled to hear about your positive experience on Casino.com! Mikel will also be delighted to hear that you had such a pleasant time when dealing with them. Our friendly customer support team are available 24/7 to help should you ever have any questions or issues, so feel free to contact us by phone, email or live chat.

Rated 1 out of 5 stars

Do not expect your withdrawals to be processed quickly when you decide to close your account

I have been playing on MRQ gaming casino for a long time and previously verified my account numerous times, Having been asked again after making four withdrawals and sending numerous documents, bank statements, payslips, bank cards and driving licence I am still waiting on my withdrawals being processed. Quite happy to keep taking deposits but not to process winnings quickly been waiting nearly three weeks now.

May 26, 2023
Unprompted review
Casino.com logo

Reply from Casino.com

Hello and thank you for your feedback. It appears, however, that you are referring to an operator whom we are not associated with. Casino.com is a part of Mansion Group Casinos which also includes - MansionCasino.com and as of January this year - we no longer operate within the borders of the United Kingdom. We hope that this information has been helpful.

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