I’ve requested a withdrawal and contacted my VIP manager about it. This withdrawal is mainly a test for me to see how quickly and smoothly the withdrawal process works for VIP players. The suppor... See more
Company replied
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See what reviewers are saying
Caitlin helped me today and was great super fast efficient and nice. They are doing exceptionally well in the customer service side of things! Well done regal rush
Company replied
I would give less than one star if I could ! This organization are a bunch of bandits and thieves, who do not honor wins and payout. Don’t waste your money here, if you ever win, good luck collecting... See more
Company replied
One of the best Casinos I've played on. They have a good amount of providers and the customer service is great. I've talked with Marie and she is very professional in her way of doing things.
Company replied
Company details
Written by the company
An all-inclusive, modern and captivating casino. We have something for everyone. With over 4000 games to choose from, play the best slots, jackpots and live casino games. Fast and secure payments: we have the leading and most common payment options and will always process your payments safely and securely within 24 hours! support Any questions? We are here 24/7: to give you the best player experience our support is here to give you the answers to your questions any time of the day and any day of the week. We are a dedicated and friendly team, and most importantly we love to help. Secure: Casino Days is fully licensed and regulated. When you play with us you can be sure that we are following a high standard of compliance and that your transactions and details are kept safe and secure.
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You should know
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from Casino Days
Hi Simon,
Thank you for the great feedback! We're delighted to hear that Daryl provided you with excellent service. We'll be sure to share your kind words with him!
Best regards,
CasinoDays
Reply from Casino Days
Hey Shannon,
Thank you for your kind feedback! We’re happy to hear you’re pleased with how our team handled your request.
Kind regards,
CasinoDays Support Team
Leo went above and beyond helping me…
Leo went above and beyond helping me with a bonus and was VERY fast an efficient. Excellent customer service
September 25, 2026
Unprompted review
Reply from Casino Days
Hey Faith,
Thank you for your wonderful feedback! We’re delighted that Leo went the extra mile to help with your bonus and provided such speedy support.
Kind regards,
CasinoDays Support Team
Reply from Casino Days
Hey Wayne,
Thank you for your kind feedback! We’re glad Leo provided quick and efficient support. We’re always here if you need anything else!
Kind regards,
CasinoDays Support Team
Reply from Casino Days
Hi Tee,
Thank you for your 5-star review! We’re happy to hear you had a great experience with our customer service team. We appreciate your feedback!
Kind regards,
CasinoDays Customer Support Team
WON MONEY WONT PAY OUT
I've played on this site and the first time I win 4500 they have frozen my account I contacted customer service they said someone is reviewing the account or something thay was over a month ago .
They haven't returned anyone my.requests or.anything I asked what more info do they want from me so I can receive my.funds nothing no reason for not.paying me out BECARFUL THIS PLACE IS A SCAM THEY DO NOT. RESPOND TO MESSAGES OR HELP PAY OUT MONIES RIGHTFULLY WON!!!
They said the escalation ticket 36630851
Has been resolved is was never resolved it wasn't even looked at they keep telling me to send more info to them even on every review I write on here they don't send any info to send them more docs nothing I swear it's a bot returning the review messages my username is missjessicalbryce put the at sign then email is usako net someone help me these guys are so not legit
August 4, 2026
Unprompted review
Reply from Casino Days
Hello,
We’re sorry to hear about your experience and understand your concerns regarding your account and withdrawal.
We’d like to look into the situation further. We’ll request your details privately so we can identify your account and follow up with the relevant team to clarify the status of your case and any next steps required.
Kind regards,
CasinoDays Customer Support Team
Emma was a real pleasure to deal with…
Emma was a real pleasure to deal with she turned my frown upside down very quick friendly and solved my issue cheers emma
September 23, 2026
Unprompted review
Reply from Casino Days
Hi there,
Thank you so much for your wonderful review! We’re thrilled to hear that you had a positive experience with us. Your kind words mean a lot to our team and motivate us to keep delivering the best possible service. We truly appreciate your support! 🙌
Kind Regards,
The CasinoDays team
Reply from Casino Days
Hi there,
Thank you so much for your wonderful feedback! We’re delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we truly appreciate you taking the time to share them.
Best Regards,
The CasinoDays Team
John is very patient and straight…
John is very patient and straight forward to my issue.
September 22, 2026
Unprompted review
Reply from Casino Days
Hi there,
We really appreciate your fantastic review! It’s great to know that you enjoyed your experience with us. Feedback like yours motivates our team to continue providing a great experience for our players.
Best Regards,
The CasinoDays Team
Reply from Casino Days
Hi there,
Thank you for sharing your positive experience! We’re thrilled to hear that everything met your expectations. We appreciate your support and hope to welcome you back again soon.
Best Regards,
The CasinoDays Team
John is the best I really appreciate…
John is the best I really appreciate his help ❤️❤️
September 22, 2026
Unprompted review
Reply from Casino Days
Hi there,
What a lovely review — thank you! We’re so pleased to hear that you had a great experience. Your feedback is greatly appreciated and will be shared with the team.
Best Regards,
The CasinoDays Team
Alok helped me address my issue swiftly…
Alok helped me address my issue swiftly and professionally he was a great help thanks again alok!!
September 22, 2026
Unprompted review
Reply from Casino Days
Hi there,
Thank you for your kind words and for choosing us! We’re happy to know that you had an enjoyable experience. We truly value your feedback and appreciate you taking the time to leave us a review.
Best Regards,
The CasinoDays Team
Fast and efficient!
September 22, 2026
Unprompted review
Reply from Casino Days
Hi there,
We’re delighted to receive such positive feedback! Knowing that you had a good experience means a lot to us. Thank you for your support, and we look forward to providing you with another great experience in the future.
Best Regards,
The CasinoDays Team
Reply from Casino Days
Hi there,
Thank you for the fantastic feedback! We’re glad to hear that you were happy with your experience. Reviews like yours are always appreciated and help keep our team motivated.
Best Regards,
The CasinoDays Team
Emma was super fast in expediting my…
Emma was super fast in expediting my issue.
September 22, 2026
Unprompted review
Reply from Casino Days
Hi David,
Thank you so much for taking the time to leave us such a positive review! We’re delighted to hear that you had a great experience with CasinoDays, and we truly appreciate your kind words and support.
We'll also make share your feedback with Emma.
Best Regards,
The CasinoDays team
Reply from Casino Days
Hi Stian,
We really appreciate you sharing your positive experience with us! It’s wonderful to know that you were happy with our service. Thank you for your support and for choosing CasinoDays.
We'll also make share your feedback with Emma.
Best Regards,
The CasinoDays team
Emma was very helpful and fixed the…
Emma was very helpful and fixed the problem for me right away 😊
September 21, 2026
Unprompted review
Reply from Casino Days
Hi there,
Thank you for the fantastic review! We’re pleased to know that you had a positive experience with CasinoDays. We truly value your feedback and appreciate you taking the time to share it with us.
We'll also make share your feedback with Emma.
Best Regards,
The CasinoDays team
Emma from support was amazing and…
Emma from support was amazing and helped me out big time
September 22, 2026
Unprompted review
Reply from Casino Days
Hi Tony,
Thank you for your kind words and positive feedback! We’re always happy to hear that our customers have had a good experience. Your support is greatly appreciated by the entire CasinoDays team.
We'll also make share your feedback with Emma.
Best Regards,
The CasinoDays team
emma was helpful
September 22, 2026
Unprompted review
Reply from Casino Days
Hi there,
We’re delighted to hear that you had such a positive experience! Thank you for taking the time to leave us a review. We really appreciate your trust and support, and we hope to continue meeting your expectations.
We'll also make share your feedback with Emma.
Best Regards,
The CasinoDays team
Be aware
They stole my money and asked me to put a 5 star review to get it back. Also, don’t trust the TV add saying « Casino days, Casino pays »
They don’t pay fast, they are the longest over every casino. Please trust me,
Don’t loose your money In this mafia.
September 20, 2026
Unprompted review
Reply from Casino Days
Hi there,
Thank you for sharing your experience and for your wonderful feedback! It’s great to know that you were satisfied with our service. We truly appreciate your support and are happy to have you with us.
Best Regards,
The CasinoDays team
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