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See what reviewers are saying
I would like to express my sincere gratitude to the Casinomeister team for their professional help and support. The team responded quickly, paid close attention to every detail, and guided me throu... See more
Great site! Thank you very much for your help – I was able to recover my money from a betting site that originally refused to pay. Without your support, this probably wouldn’t have been possible. I’m... See more
A great source of knowledge on all things casino-related for over 20 years, a place where only the most trusted casinos are recommended for players, and help is offered via a great Player Arbitrat... See more
Company details
Written by the company
Online casinos that you can trust. Casinomeister provides online casino and gambling information and is considered the top watchdog of this industry.
Contact info
United States
- complaints@casinomeister.com
- www.casinomeister.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 62% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Excellent and the best I had 110000 inr…
Excellent and the best I had 110000 inr stuck with them and they helped me get the withdrawal from a casino.
Thank you very much!

Reply from Casinomeister
Fantastic team of people
Fantastic team of people. Response under 24h, there is always somebody to help.
Some great reps which will go out their way to solve the problem quickly.
Special shout out to MAX (PABmanager) thanks once again.

Reply from Casinomeister
In my opinion the most reliable…
In my opinion the most reliable community for gamblers online. Their PAB can get things done with a casino that you can't get done as a gambler on your own. They come up for your rights and that kind of support (agains online casino's) is hard to find.
Other than that, a fun place and nice to be able to enter giveaways.

Reply from Casinomeister
Happy with the service given
Had a problem with some bookmaker, and then it's the place to be. Its nice to see that someone is looking out for you and giving assistance or contact the bookies themselves where needed.
Will use the site more in the future

Reply from Casinomeister
Great forum, awesome staff.
Forgot to leave a review before, but earlier this year Casinomeister’s PAB team helped resolve a stalled withdrawal and everything worked out fine. Cheers!

Reply from Casinomeister
Casino Meister was instrumental in…
Casino Meister was instrumental in helping me get a refund from a casino that was accepting my deposits and they shouldn’t have been because where I am located. It was a jurisdiction that they’re not licensed in. Anyways.Casino meister led the way and really helped. Me. Thank you. 5 stars forsure.

Reply from Casinomeister
Been a member years..
I like casinomeister and I may not be as regular a contributor to the forum but everyone is very friendly, honest, helpful and when there is a problem you are sure to find help and support.

Reply from Casinomeister
Casinomeister is great
Casinomeister is great. If you have an issue with a casino they put the player first to resolve the problem. If you have any issues with your casino not replying back to you I suggest creating a ticket with Casinomeister to represent you.

Reply from Casinomeister
Casinomeister
Don’t even think about gambling until you sign up for Casinomeister. Real people with real experience who aren’t afraid to call out the frauds, invaluable advice for all types of gambler from the novice to the pro.

Reply from Casinomeister
Casinomeister is top-notch
Casinomeister is top-notch. They put a true effort in helping players resolve issues with sportsbooks. Casinomeister has a great reputation and sportsbooks take them seriously when they inquire about a specific issue. If you have issues with your sportsbooks not replying back to you, I highly suggest creating a ticket with Casinomeister to represent you.

Reply from Casinomeister
I love CM a lot !
I love CM. The players and members are good fun always up for laugh and considerate when someone is down in their luck, congratulatory when someone is in luck and CM has various Casino Reps from the online casinos. They verify and check casinos online for the safety of the player as well as the ease of play, look, design etc. They have also been helpful for me in cases of casinos trying to withhold my win after illogical requests in order to release the funds to my bank. Very helpful and lovely group of people

Reply from Casinomeister
I only have praise for Casinomeister.
I only have praise for Casinomeister.
If you choose to take the slippery path of online gaming they are first, best and most reliable source of finding out who to trust and who you should avoid.
Besides that if you run into problems they can be the arbitrator you only can dream of - special thanks to Max for all the help he has provided me!

Reply from Casinomeister
Responsive and good to know they are…
Responsive and good to know they are available to help

Reply from Casinomeister
Helped getting compensation from a casino
Came across this site as I had an issue with a casino GamePlay.
With their assistance I have been able to take my complaint (& back it up with vital info) to IBAS for ADR.
Whilst the ADR decision was not for the full amount, 40% of the winning funds (over £1k) has been awarded as compensation.
Without Casinomeister assistance I would have been battling a casino giant and end up with Zero.

Reply from Casinomeister
They were fantastic in helping me in an…
They were fantastic in helping me in an
unresolvable issue. They resolved it!! A++++

Reply from Casinomeister
I had a negative experience with a…
I had a negative experience with a casino group that was popular at casinomeister due to their rep being well liked. I wrote a thread and proceeded to make a PAB. At the time I had trouble controlling my gambling and wanted to reclaim deposits I felt they should not have accepted. Ultimately it did not go in my favour, which is fine and I accepted that.
What I do not accept, however, is the way I was treated as a result. I was permanently banned, marked as some sort of cheat without the opportunity to defend myself. Subsequent attempts to resolve the ban via email went ignored. This did happen a few years ago now, and I'm only really writing this review as I see the owner seems to respond here. I occasionally still browse the forums and while by and large there are good members it is occasionally tarnished with a group of bullies.
EDIT: To clarify, I had an existing self exclusion within said group. As I said, I was never given a chance to explain my situation properly. You took me as a scammer instead of what I was, someone desperate and experiencing a gambling issue at the time (thankfully I have resolved those issues since then). I did send messages via the websites email portal which never got a reply. I would be happy to exchange a more private dialogue with you. I may also consider editing my review further to reflect this.
EDIT2: Attempted to contact Bryan via email. He has responded and upon a second review reopened my account. He didn't need to do that, and I am adjusting my review to reflect the easy resolution of my issue. Good work!

Reply from Casinomeister
Professional and fast response!
Professional and fast response!
Appreciated their help.

Reply from Casinomeister
I dont post here but sometimes I read…
I dont post here but sometimes I read news and updates on the casino industry. I find the owners ok but sometimes needlessly rude to other people...sort of offputting.
The members here are incredibly clique like. There are like 10-15 of them who are all in this little clique and like to gather like flies and attack people.
When I first started reading the forum this made me not want to post and I think ive posted 3 times in 4 years.
All of the threads get derailed by these guys who post for 'likes' instead of real content.
I think I will distance myself from the forum as I dont really get any content anymore and the threads are just full of this clique trolling and derailing.
The forum has really went downhill the past year or two and I see they lost a tonne of regulars because of it.

Reply from Casinomeister
The incredible service at Casinomeister
To put it simply, this company is doing God's work when it comes to providing a voice and force behind casino/customer disputes that would otherwise get overthrown by the often questionable tactics that are used by casinos in an attempt to thwart players of their winnings.
I thought that all hope was lost after I provided a casino with all reasonable documentation and was still denied my withdrawal. I then forwarded my case to the people at Casinomeister and within 72 hours, I got a verification email from the casino and the funds in my bank promptly after!
If you have on ongoing dispute with a casino and believe that you're being treated unjustly, then contact Casinomeister and they'll do everything they can to help.

Reply from Casinomeister
LeoVegas balance recovered
It took awhile, but it did get resolved. Was able to recover the remainder of my balance. They were able to contact their internal individual while I only have access to the chat. I believe this did help speed up the process

Reply from Casinomeister
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