I would like to express my sincere gratitude to the Casinomeister team for their professional help and support. The team responded quickly, paid close attention to every detail, and guided me throu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A great source of knowledge on all things casino-related for over 20 years, a place where only the most trusted casinos are recommended for players, and help is offered via a great Player Arbitrat... See more
I don't think the current rating justifies the 5 stars they have been given . From what I can tell there have been a few sites who are all for fairness and players protection . I have been at both s... See more
These guys helped me get paid out over $200,000.00! Absolute professionals, with excellent advice and excellent connection within the industry. They were there for me when I needed them, communicate... See more
Company replied
Company details
Written by the company
Online casinos that you can trust. Casinomeister provides online casino and gambling information and is considered the top watchdog of this industry.
Contact info
United States
- complaints@casinomeister.com
- www.casinomeister.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 62% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is an excellent resource and very…
This is an excellent resource and very resourceful

Reply from Casinomeister
Helped me get back money withheld by a casino
Max and the team did an amazing job, I got money back that was being withheld from a casino. Casinomeister were patient, direct and informative, and I genuinely felt they wanted to help. The casino had gone silent so without Max and the team I don’t think I would have got my money back. Thank you so much for your help in a confusing and difficult time. Fabulous service and couldn’t recommend more highly, thank you!

Reply from Casinomeister
PlayOjo verification problem
Months of emails to PlayOjo had made me quite stressed. Within 24 hrs of Casinomeister being involved I had received my money. Really helpful site and people. I highly recommend them.

Reply from Casinomeister
As always
As always, the pros at Casinomeister came through AGAIN! Resolved my issue in record time with this particular issue, couldn't be happier, highly recommend!

Reply from Casinomeister
as always quick and super reliable…
as always quick and super reliable service
you guys sure are the best in the business :)

Reply from Casinomeister

Reply from Casinomeister
These guys are seriously good
These guys are seriously good. Patient and ultra helpful. The fog of my problem was lifted with accurate advice, evaluation and support. Do not hesitate to check them out. Even when they’d helped me for free and I offered a donation they directed me to several charities. Kudos to them and thanks for your help guys.

Reply from Casinomeister
They were able to get me my money
They were able to get me the money that was owed from an online casino . Can’t thank them enough.

Reply from Casinomeister
Oldie but Goodie
Casinomeister is one of the oldest and well known Portals in the net which provides exhaustive informations about the casino industry and helps gamblers all over the world.
There are sometimes older members who seem to got a bit rough language, but that does not matter at all.
I was 2 times in need of help and what can i say. My problems with the casinos in question were resolved to the best they could do. So expect help from them but remember to be always polite and consider thier rules.

Reply from Casinomeister
These guys helped me get paid out over…
These guys helped me get paid out over $200,000.00! Absolute professionals, with excellent advice and excellent connection within the industry. They were there for me when I needed them, communicated frequently and honestly cared about the outcome of my issue. I have no doubt that I would not have gotten my matter taken care of so quickly without them.

Reply from Casinomeister
Gave me excellent help with helping me…
Gave me excellent help with helping me receive funds i was worried i wouldn’t get. even creating a group with myself and the rep from the casino. couldn’t recommend more

Reply from Casinomeister
Casinomaister helped solve a case...
Casinomaister helped me solve a case that I was 99% sure I wouldn't solve. I had a problem with a casino that blocked my account and they refused to pay me 1,600€. I have sent my complaint to several internet sites that deal with complaints. If it wasn't for Casinomaister, I wouldn't have seen this money. They were very helpful and they do a really great job.

Reply from Casinomeister
I'm really confused
I'm really confused. I've joined these casinos based on your highly rated reviews: Twin, N1 Casino, and VIP casino. Twin was good, bad for bonuses, but they paid. N1 casino turned into a SOW goblin, utterly unplayable. VIP, the lights are on, but no one is home, literally. It takes two weeks to get the simplest email answered. Who knows how long to get a cash out.
What makes me laugh the most, is your placing Stake Casino in the rogue section. They pay instantly -- the first casino outside of Ontario in Canada to do so -- I hit withdraw, it's in my account right away. None of your top casinos do this. I can even withdraw my bonuses and rackback.
A warning to all: after years of joining casinos based on Casinomeister's recommendations, be careful. The best casino online, they claim is rogue. Some kind of strange paradox.

Reply from Casinomeister
Excellent service
Excellent service, I have been trying a months to get my winnings, I received them after one day of Casinomeister getting involved, thank you so much.

Reply from Casinomeister
Casinomeister helped me tremendously.
Casinomeister helped me tremendously.
I had an issue with a casino that was slow paying me and I asked casinomeister for help and I received a payment within a few days after waiting months.

Reply from Casinomeister
An awesome advocate to have
An awesome advocate to have by your side!!

Reply from Casinomeister
Hello
Hello. I am grateful for this service. This service helped me solve the problem with the SlotoCash casino. The casino didn't want to pay out my $200 winnings. I contacted this service and after a while the problem was solved.

Reply from Casinomeister
A bunch of narcissistic snobs
My case is over so I can finally write a review of this site. Disgusting! A bunch of narcissistic snobs. This site was recommended to me as one of the most respected on the Internet to resolve the issue with one of the dishonest online casinos. Immediately after filing a complaint, mockery and trolling began. A bunch of some obscure personalities came into the thread, bringing nothing but meaningless messages. Also, in the general mass, posts are written only by site employees. There are almost no real players in the threads (and mine one too). Read carefully all the negative reviews here - everyone writes the same thing and I can only confirm it again. There are no real players in the threads (there are critically few of them), the threads are supported by users affiliated with the forum administration, who pretend to be active, they cannot and do not want to provide any help, the position of the forum administration is as follows if you play in the Curacao casino - you are an idiot. Case is closed! If you argue with trolls, they will call you a troll and you get banned. They ban exactly the players who came to them for help. Apologies? What are you talking about! I feel nothing but disgust after visiting this site. My case with a dishonest casino lasted almost 2 years and when it was successfully resolved, Max (one of the accomplices) just closed the thread as noone is welcome to post after 12 month. Well, the reason it was too long ago. Why stir up the past. Just closed mouth of everyone not to admit his mistakes. I strongly do not recommend this joint for solving your problems with croocked casinos. There are much more reputable sites out there. Yes, they are not always on your side, but at least they provide respect to you when dealing your case.
And yet one more, they were giggling on me about being a female. No female is able to play whatever casino games. Obviously I'm just pervert who took female nickname. If I don't wear cowboy's hat then what? Check you privilege, Bryan aka 'Come on dude'!
PS (added). Yes I been banned from forum long time ago, when case was resolved I asked my friend to post reply. His reply contained nothing but the facts! Of course he was marked as 'troll'. More important RUSSIAN troll. His nationality matters of course! You are not only a sexist but pure nazy as well.

Reply from Casinomeister
Excellent service
The service helped me withdraw money from a dishonest Nucleonbet casino

Reply from Casinomeister
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







