Catchtorn.com are thieves
I bought a dress from Catchtorn.com (wasn't the name on the company listed on the website) and they took the money and have continued to take money from my account each month.
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I bought a dress from Catchtorn.com (wasn't the name on the company listed on the website) and they took the money and have continued to take money from my account each month.
SCAMMERS! As per Marion's post. I too was scammed and Catchtorn fraudulently withdrew money from my account under the guise of a fake membership I never signed up to. I bought a bag for $39.95 NZD from a site called Luna-Wellington (which I discovered later is fake). Catchtorn obviously uses these fake retail sites as a way to access your credit card details, and then claim you had signed up to a membership with them, which I didn't. All I did was buy a bag, and there was NO MENTION of Catchtorn on the Luna-Wellington site. I was only aware of them, when I saw their name on my credit card statement, and an email confirming my purchase, yet no mention of a membership in that email. CANCEL & BLOCK your card immediately, because once they debit your card for the purchase, they will then debit your card again with membership fees. I'm currently dealing with them and my bank to sort out this mess. They are SCAMMERS.. Please beware.
DO NOT DEAL WITH THIS OUTFIT. THEY ARE SCAMMERS.
I tried to buy a Multifunctional Vegetable Cutter from "Catchtorn" (what a name ... I should have realised.)
They took US$19.95. No email confirmation of purchase. No product. Then today charged my credit card US$50 for some bogus membership, which I did not sign up for. I contacted my credit card company, and they advised me to contact the merchant to get a refund. I have emailed them and spent ages communicating with their chat bot, but with very little success so far.
I shall be raising a dispute with my credit card company to get BOTH transactions reimbursed, especially as it is a SCAM website without any products.
DONT BE A SUCKER (LIKE ME UNFORTUNATELY)
Update #1: 24 January 2024. After interacting with Catchtorn's Chatbot over several days, and threatening them with Dispute action (I did raise a Dispute with my credit card company), they suddenly relented and refunded the US$50 "weekly membership fee" that they scammed from me. However, I still had to cancel my credit card, as they had my details.
Update #2: 5 Feb 2024, after giving up all hope of receiving the vegetable cutter, it actually arrived in the mail, so I thought I should put the record straight. However, I would recommend NEVER DEALING with Catchtorn, as they have your credit card details, and scam you for a weekly subscription of US$50 WHICH YOU NEVER SIGNED UP FOR. Don't go near this outfit. They will keep taking your money.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.