Causeway Heating Reviews 32

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Absolute 5 stars for the service received from Causey. Called them to go and see a vulnerable man who's heating wouldnt go off. They resolved the issue but then contacted us to say the boiler look... See more

Rated 5 out of 5 stars

After being let down by a previous plumber, we rang Ray at Causeway on a Saturday morning..he came round within 3hours ..priced up a new boiler an booked it in for a few days time. The lads arrived... See more

Rated 1 out of 5 stars

Shocking! Not sure how they stay in business. Lies and not showing up for appointments when you wait in all day throw a bad attitude in and you’re half way there. Avoid at all costs, get someone trust... See more

Company replied

Rated 5 out of 5 stars

Had problems with our heating for almost a year, various engineers telling us different things but not sorting anything. Finally found Causeway, all problems solved in a few hours and at a good price.... See more

Company details

  1. Home & Garden

Information provided by various external sources

Causeway Provide Central Heating Services and Repair for all Types of Boilers in and Around the Warrington and Cheshire Area. Call Today on 01925 411 661.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

32 reviews

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Rated 5 out of 5 stars

Great company, great service.

Causeway Heating installed my boiler and have serviced it for me over a number of years, so when the boiler failed to work on a very cold an icy day I called them. They were superb. The polite and efficient engineer called the same day and fixed the problem. The call out charge was explained at the time of the call and very reasonable. I could not recommend this company more highly.

March 2, 2018
Unprompted review
Rated 5 out of 5 stars

I called Causeway and an Engineer came…

I called Causeway and an Engineer came out the same day (after work which was a bonus) he diagnosed the problem and did a temporary fix to give me water and heating for the night.

I was telephoned the next day by the same Engineer with a cost for the new part and installation of same. This was fitted later on the same day.

Excellent professional service - I highly recommend using Causeway Heating.

February 26, 2018
Unprompted review
Rated 5 out of 5 stars

Leaky Boiler

I had a leak in my boiler so called Causeway heating. The guys were very helpful and efficient. Ray came to my house , talked trough the issue and explained what had to be done. I would highly recommend Causeway heating to anyone I speak to. Very professional service and fantastic team of people.

February 24, 2018
Unprompted review
Rated 1 out of 5 stars

Charge you for their own mistakes

Came out promptly to diagnose fault. Charged me £1100 to sort it out, then when they left, the new timer they advised me to get fitted doesn't work the boiler.
They came out to check it and charged another £60, to drain system because previous engineer set pressure too high, and adjusted the thermostat they fitted. Said it would be fine, and the fault is exactly the same still.
When I questioned them they denied draining the system because it was too full, apparently he did this for no reason, but charged for it.
After spending nearly £1200 to fix the boiler it still has a fault that it didn't have till they worked on it. For a few hundred pounds more I could have had a completely new boiler, and none of this hassle.
Now getting someone else out to fix their problem.
I would not recommend using them.

February 8, 2018
Unprompted review
Causeway Heating logo

Reply from Causeway Heating

We attended November 2017 at a cost of £50 + vat to diagnose the issues you were having with your Vaillant ecoTec Pro 28kw combination boiler fitted July 2009.

The issues we found were due to you ignoring your Vaillant boiler annual services and the central heating system ending up in a poor state of repair as a result. Quotations for the required work were given and accepted then carried out 30th November 2017, these being a £220 repair to your boiler, 4 x new large radiators with new thermostatic radiator valves, chemical flush of the central heating system and a new wireless programmable room thermostat. The total cost of the work being £890 + vat; we then raised a credit for the original call out as a gesture of good will.

As explained, the boiler has been repaired once at a cost of £220 due to a lack of maintenance and is nothing to do with a new fault that you have reported to us. This can not be carried out free of charge as your boiler is not under manufacturers warranty nor is tampering with your central heating system or controls covered free of charge.
.

Rated 5 out of 5 stars

amazing service for both boiler and kitchen refit

Had the boiler replaced and kitchen fitted with Causeway in November. Fantastic service from start to finish. Ray came out and gave us a price and was very honest about what needed to be done. We also had a look at the kitchens and decided to get both done! Project managed throughout and kept fully informed of what was happening when. Tony did a great job listening to our needs and planning a kitchen around them. Really could not be happier with the whole process and outcome. Tony was here throughout making sure everything was positioned and fitted to perfection. We now have a kitchen to be proud of, a boiler working fully and more space so Causeway can come and do the bathroom next. Would never use another company after using Causeway. Great service throughout. I’m often found standing in the kitchen smiling at how fab it looks and what great quality it is. Thank you so much for doing such a great job and making the process stress free!

February 2, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic service and really fast

Fantastic service and really fast! Had a problem with the boiler over December and Christmas and this made no difference. They came out super fast then installed a new boiler. Really efficient service - lovely lads - kept us up to date the whole way through. Can’t thank you enough!

January 4, 2018
Unprompted review
Rated 5 out of 5 stars

Fast response, affordable and successful service

Boiler pilot light went out on the night of the 23rd December and we couldn’t get it back on. Rang up Causeway and they came out the next morning (Christmas Eve), they were able to fix the issue we had promptly and for a very reasonable price given the urgency and time of year. Very happy, would recommend.

December 24, 2017
Unprompted review
Rated 5 out of 5 stars

This company delivered a complete …

This company delivered a complete turnkey service for a new boiler without any hassle at all . I have since had a third party issue with an appliance which they dealt with very quickly indeed and on that basis I had no hesitation in directing a friend to them for service .
A first rate local company who really go out of their way to satisfy the customer .

November 24, 2017
Unprompted review
Rated 5 out of 5 stars

I have had two new boiler installations …

I have had two new boiler installations in Warrington over the last 18 months and both times the service has been exemplary and the cost competitive. One tenant had an issue with lack of heating and Causeway came out to the property and rectified the problem immediately. Wholeheartedly recommended.

November 16, 2017
Unprompted review
Rated 5 out of 5 stars

New kitchen is looking fab

New kitchen is looking fab. Its all down to the application and workmanship of Ray, Tony and the team. The attention to detail and workmanship was truely amazing. Nothing was too much bother all I had to do was ask. If anyone is considering a kitchen I have no hesitation in reccomending this company if you want bespoke design and professionally fitted kitchen.

October 10, 2017
Unprompted review

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