Caye International Bank Reviews 293

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 213 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional approach, often describing interactions as if being treated like family. People frequently highlight the exceptional customer service, noting the team's attentiveness, efficiency, and supportive nature throughout various processes. The service provided is often described as outstanding, with many consumers appreciating the clear, simple, and well-organized banking experience. Reviewers are particularly impressed with the quick response times and the smooth, user-friendly online banking system, making complex procedures feel straightforward and stress-free.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the support team... See more

Service

Consumers find service to be positive, highlighting the personalized and professional approach. Many... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick and efficient... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the account opening process to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As soon as you walk in, you're professionally greeted and treated like family. Sherlet and Daisy did an awesome job helping us with our banking needs. If you are looking for an offshore account, I... See more

Rated 5 out of 5 stars

The simplicity and super expierience of the complete team and the Greatnessd of Ms. Sofia Munoz. Anyone who has her take care of there account sign up procedure has been blessed.Professionalism and pa... See more

Rated 5 out of 5 stars

We worked with Seidy at Caye International Bank and we are more than pleased. She was very expeditious, kind, and very customer oriented. She was able to open any account for us in a timely manner and... See more

Rated 5 out of 5 stars

I have just opened an account with Caye International Bank in Belize. The process was seamless and straight forward. Seidy and Darina were lovely and very helpful through the entire process. They are... See more


Company details

  1. Bank

Written by the company

Caye is the only International Bank headquartered on the beautiful island of Ambergris Caye in Belize, Central America. Our bank license permits us to conduct financial services with both individuals and corporations located outside of Belize. We offer a full range of traditional and non-traditional banking services and accounts in multiple currencies. An application for account opening is a simple process and can be facilitated online from anywhere in the world.


Contact info

4.9

Excellent

TrustScore 5 out of 5

293 reviews

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Rated 5 out of 5 stars

Great bank to work with

Great bank to work with. Clear and streamlined process for account opening. A special mention to Seidy Acosta for her assistance throughout the process.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

From the moment I got in contact to the…

From the moment I got in contact to the moment I meet them everyone has been the best personal client banker. Alexzander I meet personally and helped me set up my account and with options that helped navigate my Future. Highly recommended.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Client Services

I needed assistance to bring my account information up to date, and Daisy of the client service team was instrumental in assisting me to provide the right information and paperwork.
Thank you Daisy for your professionalism, attention to detail and follow up.

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

I recieved exceptional service from…

I recieved exceptional service from Alex and Darina (Caye International Bank) throughout my banking experince. They responded timely and demonstrated excellent knowledge of the services and I highly recommend CIB.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Very Profesional

I need to open the account, but after open it the project I made for that was over, so I need to close it. In all the process I receive a extremely profesional and active service. I hope I work with them again.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Gloria Orellana

Gloria Orellana ! Operations staff, quickly provided answers and help, even if not in her department - now that's service. Have always had great interactions with Caye staff.

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Very good experience with the team

I had very good experience with the team. They are very professional and helpful. I’m very happy with Daisy’s assistance. Transactions were fast, took around two days. The fee is a bit high, but I knew that in advance.

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great banking team

Great banking team, service and ease of onboarding the kyc was much easier than other offshore banks. Highly reccomend.

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

I'm writing to commend Seidy Acosta for…

I'm writing to commend Seidy Acosta for their exceptional customer service. They were highly professional, efficient, and made my banking experience smooth and hassle-free, exceeding my expectations with their personal attention and helpful advice. I truly appreciate their proactive approach and dedicated support, which makes them a valuable asset to the branch and the bank.
Once again, Thank you so much Seidy Acosta!!!

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

1) The Bank called me after just…

1) The Bank called me after just sending them a message after 3 years of inactivity.

2) I got all the help I needed - didn’t even expect it.

3) The same person attended me as 3 yrs ago and I didn’t have to spend 3hrs explaining stupid crap to a machine.

4) Absolutely the best client attention of all my career. (57yrs, 7 countries, dozens of banks)

Maybe the AI-attention
is not the best for our generation and we are the ones with the funds now…

Thank you, Alex.

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Team: Guillarmo and Mancel Provide First-Class Service

I had the absolute pleasure of working with Guillarmo Rodriguez, Loan Manager at Caye International Bank, and I cannot recommend him highly enough. From the very beginning, Guillarmo provided exceptional, hands-on support that went above and beyond my expectations. He is highly knowledgeable, responsive, and genuinely cares about ensuring his clients feel confident every step of the way. Navigating loans can often feel overwhelming, but Guillarmo’s professionalism, integrity, and personal attention made the process seamless.

I also want to recognize Mancel, who works closely with Guillarmo behind the scenes. His support has been invaluable, and during a recent visit to the bank he even came out to personally introduce himself so I could put a name with a face. That gesture reflected his professionalism and commitment to building strong client relationships.

Together, Guillarmo and Mancel make an incredible team. Their dedication, expertise, and personal touch have made my experience with Caye International Bank outstanding, and I am truly grateful for their support.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

I had First-Class Service from Alexzander & Darina a truly wonderful experience…

I had a truly wonderful experience working with Caye Bank. From the very beginning, the service was exceptionally professional and the team was extremely helpful throughout the entire account opening process. Everything was handled quickly, efficiently and with great attention to detail.

Both Alexzander and Darina were always available and provided outstanding support whenever I needed assistance. Their professionalism and responsiveness made the whole experience smooth and stress-free.

I am very grateful for their help and would highly recommend their services to anyone looking for a trustworthy and professional banking partner. Warm recommendation!
Regards. HBFI Consulting & Investment

August 11, 2025
Unprompted review

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