I have been working with EQI for almost 2 years and the experience has been nothing short of amazing. From the amazing team to the ease of use. I have loved my experience.
Company replied
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See what reviewers are saying
This bank is a scam. They had everything from the government authority on my company and still kept asking for a license which doesn't exist on planet earth for the business account I was opening. T... See more
Company replied
Very good atention with our bank officer Denise. Her support represents a real added value. Further, thanks to her we have been informed about additional services offered by Eqibank, which allows us a... See more
Eqibank offers a great package for the crypto community. My OTC experience was amazing! The overall service was excellent. Extremely helpful, fast, reasonable fees and very straightforward. It was a p... See more
Company details
Written by the company
EQIBank provides global digital banking underpinned by a distinguished tradition of service. Offering to you choice and flexibility in managing your business.
Contact info
24 Hillsborough Street, Suite II, 00109-8000, Roseau, Dominica
- support@eqibank.com
- www.eqibank.com
The best of the best
I have been working with EQI for almost 2 years and the experience has been nothing short of amazing. From the amazing team to the ease of use. I have loved my experience.
May 12, 2025
Unprompted review
Reply from EQIBank
Thank you for the thoughtful review. It has been a pleasure to work with you and your team as well!
Great service
Great service
Clinton the guy who helped me was very nice and helped me with the process
February 27, 2025
Unprompted review
This bank is a scam
This bank is a scam. They had everything from the government authority on my company and still kept asking for a license which doesn't exist on planet earth for the business account I was opening. They charged me $1,500 upfront for the application just to then turn around and say sorry, we want something else for your account that we know doesn't exist and we're keeping your money. Beware, they are running a scam out of their bank and doing this to multiple people every month. I contacted the local government and they are already investigating their illegal actions against potential and existing clients.
Your reply is a Lie.
You don't help with anything. You keep asking for a document that doesn't exist on planet earth 🌎. You are adding requests for information that doesn't exist so you can just turn around and say oh you don't have it, we keep your money. Local government is coming for you scammers. DON'T TRUST THIS BANK.
January 1, 2025
Unprompted review
Reply from EQIBank
Dear Robert,
As a regulated financial institution, we follow strict compliance standards, including Know Your Customer (KYC) requirements, which are crucial for the integrity of our services. All documentation requirements and terms, including the non-refundable application fee—used to cover the resources dedicated to processing your application—are clearly outlined in our onboarding form.
Following all regulatory and compliance standards, if a client does not provide the required documentation, we are unable to proceed with their request. We are always happy to resolve any issues and assist in addressing them, so please contact our support team for further assistance.
Great OTC services
OTC Desk working as a charm, fast and good execution!
January 10, 2025
Unprompted review
Had a very smooth transaction with…
Had a very smooth transaction with Done.com. The employees were very helpful.
November 12, 2024
Unprompted review
I had a great experience
I had a great experience! The whole process was so seamless and smooth! Their support team is super efficient and they got back to me super quick anytime I had concerns or questions throughout the process! I will definitely be using their services again and would recommend them to anyone!
December 3, 2024
Unprompted review
Fast & Safe
Payments get cleared fast, crypto OTC works in minutes, high-security & low fees.
October 31, 2024
Unprompted review
I sent emails to them for months
I sent emails to them for months. Till now no reply. Which bank does that? Terrible
August 2, 2024
Unprompted review
Reply from EQIBank
Thank you for taking the time to provide feedback, and we sincerely apologize for any inconvenience you've experienced in trying to reach us via email. Your concerns are important to us, and we want to ensure every query is addressed promptly as we pride ourselves on a high standard of customer service.
After reviewing our records, we were unable to locate any correspondence under your name in our CRM system. However, it's possible that there was an issue with our communication channels. We are committed to resolving this as quickly as possible and would love the opportunity to assist you directly.
Please feel free to reach out to us at operations@eqibank.com and we will ensure your concerns are addressed immediately. We appreciate your understanding as we work to improve our service.
Great service from the OTC people
Great service from the OTC people. Crypto is quick and excellent assistance.
Can't say enough. Highly recommended.
Dr Ricchio
October 4, 2024
Unprompted review
EQI OTC team is great
EQI OTC team is great. Always completing the trades with fast execution and zero issues.
October 1, 2024
Unprompted review
Had a great experiance with OTC desk
Had a great experiance with OTC desk - fast and friendly!
August 22, 2024
Unprompted review
EQI bank OTC experience
EQI bank offers an amazing OTC experience. The EQI team is fast with the transactions. I highly recommend EQI to anyone looking for OTC trading.
March 1, 2024
Unprompted review
Easiest Banking Experience for Crypto Users Yet!
Great bank, amazingly easy as a customer to use.
OTC is simple, and the credit cards you can load make spending easier than most of the other platforms I have used!
Great team with amazing energy! 5*
December 21, 2022
Unprompted review
Great to deal with
OTC requests have been efficient, great to deal with EQIBank, highly recommend them
October 1, 2023
Unprompted review
The process for OTC purchase quite fast…
The process for OTC purchase quite fast and easy.
Thank you EQIBank
October 19, 2023
Unprompted review
Great customer service
Been using EQI for over 12 months now and am extremely happy with their services and customer care. Always prompt responses, fast OTC deals. Much appreciated, highly recommend.
October 20, 2023
Unprompted review
OTC operations are quick and easy
OTC operations are quick and easy
Thanks
July 26, 2023
Unprompted review
EQI Banks offers excellent services on…
EQI Banks offers excellent services on all levels. A System that is easy to use and a support team that is always available and helpful. Especially the OTC Service works perfectly.
May 23, 2023
Unprompted review
Very good atention with our bank…
Very good atention with our bank officer Denise. Her support represents a real added value. Further, thanks to her we have been informed about additional services offered by Eqibank, which allows us and our clients to save money.
March 27, 2023
Unprompted review
Great Experience when having delays in fund transfer
I had the most fantastic experience while managing my bank account and having to fund my prepaid visa card. As I travel regularly having funds on the go is vital for all those microtransactions and I need to get things sorted quickly. Denise Reid is a great relationship manager and is always on the lookout for finding solutions and helping you sort out challenges. As banking is not always easy with EQI it is a breeze if you speak to your relationship manager and flag any issues. You can rest assured they will do everything in their power to get you sorted as soon as possible. Kudos to Denise Reid who has been able to get me going in sorting out card issues more than once. I can always count on a quick response and there is always an alternative and clear direction to the solution. I enjoy being an EQI client. EQI Employees are always very polite and helpful and very responsive. I would highly recommend this bank to anyone.
March 24, 2023
Unprompted review
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