Ccminkhair Reviews 

104
TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, most reviewers were unhappy with their experience overall. Consumers frequently complained about a complete lack of communication, stating that messages sent through emails, social media, and website chats were consistently ignored. Buyers also experienced frustrating delivery delays, often encountering issues with tracking numbers while their purchases remained stuck in pre-shipment status for weeks or months. Some reviewers were happy with the actual items once they finally arrived at their doors. These individuals noted that the hair bonnets were beautifully crafted, made of good quality materials, and effectively stayed on throughout the night. Others appreciated that the bonnets prevented tangling during sleep and stayed securely in place.

What people talk about most

Order

Consumers find order fulfillment to be disappointing, noting extended delays, missing items, and poor... See more

Product

Reviewers mention ambiguous feedback about product, with a sharp divide in experiences. While some consumers... See more

Delivery service

Reviewers highlight negative aspects of delivery service, frequently reporting that shipping labels are... See more

Response time

Users describe negative interactions with response time, highlighting a consistent lack of communication... See more

Customer communications

Customers consistently note negative experiences with customer communications, expressing deep frustration... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I placed and order on 2/25/26..it's now 3/04/26 I have an order number,but no tracking number,I've messaged about a million times already,even had a go with some AI crap,no body will return an email..... See more

Rated 2 out of 5 stars

I ordered 2 bonnets. After almost a month and after I emailed the company to ask, I finally received a shipping confirmation email. The shop app that they told me to track my package on only ever said... See more

Rated 1 out of 5 stars

Absolutely horrible! Lures customers in with her religious and unity messages. Then she creates bogus shipping labels that never ship. She will not respond to emails or her chat on the website. Run fr... See more

Rated 1 out of 5 stars

Ordered 7/15, 7/22 a label was made. I reached out in August via the emails provided, shop chat, Instagram, Facebook and even youtube to be blocked after leaving an honest review. Usps confirmed shes... See more


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1.9

Poor

TrustScore 2 out of 5

104 reviews

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No history of asking for reviews

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1.9

All reviews

(104)

103 reviews in the last 12 months

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Rated 5 out of 5 stars

Be patient

It takes about 4-6 weeks to get your order, (it sat for a couple weeks in an Alabama post office) but wait aside, I'm so happy. I have a huge amount of hair; her lined, oversized bonnets are perfect. No more arguing with getting my hair into the bonnet, just a comfortable fit with lots of room. The tie fabric is so soft. It stayed on all night, didn't make my menopausal self any hotter and the patterns she has are cute. If you can be patient, I bet you'll love this product

May 5, 2026
Unprompted review
Rated 1 out of 5 stars

Worst experience with an online business EVER

This is the worst online shopping experience I've ever had. Literally my first ever bank card dispute with a business and I'm 45 yrs old. CCminkhair is the reason people read reviews first and stick with seller platforms like Ebay & Etsy. I regret ordering. It's been nothing but stress for me and I can't wait til it's over.
I ordered Apr 1 & sent her a chat message asking why the free shipping wasn't honored. I never got an email confirmation & I never got a response to my question. I emailed her on Apr 7 asking when my bonnets would ship. I started worrying I was getting scammed & checked the internet. I found Reddit threads & a FB page of people having horrible experiences. I called my bank on Apr 14 & they opened a dispute. On Apr 15, USPS emailed me that I had a tracking number but no package. So I sent ccmink a chat on the website asking to cancel the order. She sent back "all sale final" & never responded to me again. She finally dropped my package off at USPS on Apr 24, NINE days after I asked to cancel. This is the best part. THREE of the four bonnets I paid for were INCORRECT. They were also huge & looked like dollar store specials. I sent her another message demanding a refund because of the huge errors. She wrote back that what I ordered was in high demand & that she sent replacements instead. UNBELIEVABLE. I ordered a bonnet CALLED blue valentine that's described TWICE as BLUE and got pink with red hearts. I ordered a bonnet CALLED Lavender and received dark purple. I ordered pink unicorn and got dark blue unicorn. So she refused to cancel my order knowing she didn't even have what I ordered in stock and even now she's refusing to refund my money. I now have to wait for my bank to refund me. Avoid this business. The "love and unity" message only exists in her videos and not when you're actually doing business with her.

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

This was a truly dissapointing…

This was a truly dissapointing experience. I ordered 2 bonnets and got one. And it wasn't even one of the ones I ordered. I would like to think it was a mistake but I've seen other people write about the same exact experience. I prefer to buy from small women owned businesses and I usually have a great experience. This is just another reminder not to trust anything advertised on Facebook. I'll just stick with Etsy.

It took a month to get 1 wrong order.

May 2, 2026
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE

Ordered in March (i believe it was around the 21st, would have to check my venmo) didn't hear anything by April 1st. Sent an email inquiring about my order for 2 bonnets, never heard back but shipping label was created. Waited another week and half, hadn't shipped. Sent ANOTHER email with no response, still no bonnets or shipping updates. Decided to dispute the charge with venmo and with in a few days got a notice that my order had shipped. It arrived, however it is only ONE of the bonnets. I had ordered a unicorn print one and a hot wheels, only the unicorn came. Sent another email and am going to contact venmo as at this point, I'm irritated and just want my $43 dollars back. DO NOT ORDER FROM HER ITS JUST A MONEY GRAB.

March 21, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible idea to do business with this company/lady!!!

This company scams. The lady who claims unity and Godliness, takes advantage of others. Her product is not good, it smells bad when delivered, and that's even IF it's actually delivered. Many people have filed complaints with the Attorney General in her state, others have had to dispute their orders with their bank. She doesn't answer anyone reaching out with questions about their order and many of the email addresses as well as the phone number given to reach her, are no longer in service! A lot of her "good" reviews come from people who haven't even dealt with her on the business side. 10/10 will NEVER order from this lady ever again!!! Stop making money claiming to be Godly when all you do is rob people and lie!!!!

April 28, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT

SCAM ALERT!
Update: I tried the chat feature on the website and asked for my order to be shipped. Two days later I was sent an alert that I was getting a partial refund. They still kept $8.00 for shipping for an item that was never shipped.

I have been following CC Mink for several years. I finally decided to try a bonnet so I bought one. That was March 24th. It is now April 27th and I still have not received my order. It has not even shipped. I am reading reviews and realizing this is a scam. Shame on me for falling for it. Do not trust this seller.

April 25, 2026
Unprompted review
Rated 1 out of 5 stars

have been waiting for over a month for…

have been waiting for over a month for order to ship after trying nicely to work with owner I asked to just cancel my order that had not shipped and refund my $54. She refunded $8 and said that one item was in high demand and asked to sub it for another. But the item was still being sold on her terrible website. I said no just cancel the order and return my money. No response. Reported to BBB and Atty General in Alabama after being blocked on all social media for sharing my experience on her pages. These aren't even hand made. They are probable bought in bulk on Alibaba or something, I appreciate her message, but we've all been duped.

April 27, 2026
Unprompted review
Rated 1 out of 5 stars

A month out and still didn’t get my…

A month out and still didn’t get my products that I paid for. Multiple emails with no answer, fb messenger with no answer. I had to escalate with PayPal to get my money back. It’s too bad, I love supporting entrepreneurs but her customer service was zero for me.

March 29, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

I placed an order on March 14th. I had a order number and tracking number provided fairly quickly. Tracking number says lable created on April 24th! I emailed the seller and was told it take 10-14 days to ship it's now April 20th
.I had one email replied to just the initial and now they are going unanswered and with a all sales final sales policy I'm just assuming I'll never get the two bonnets I paid almost $50 for..last email I sent was returned saying it wasn't even an email anymore..

March 14, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered some of the bonnets on March…

I ordered some of the bonnets on March 23 ,2026, I have tried to reach out multiple times and different ways. I asked for some answers as to why I have a order number but when I put it in to look it up , the website says it cannot find my order. I also have a trace number for USPS as of April 4th . It is the 20th and it still says that USPS still hasn't received the items. No one has reached back out. This is horrible, I was excited to order these products.

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

This company preaches unity and love among all races however I feel as though this is a fake message to sell her products. She WILL NOT respond to you on any platform and all emails to her go undeliverable. When I was finally able to get in contact with this company she said it takes 7-14 business days to deliver. Well it reality it took well over a month and multiple messages in order to receive it! People call her white washed but she isn't, she is using a powerful message to play on your emotions. Be careful!

March 12, 2026
Unprompted review
Rated 4 out of 5 stars

The bonnet came on time

The bonnet came on time. Didn't have any issues with shipping handling or that process. The bonnet is beautiful and of good quality. It won't stay on my head. As the day goes on it rides up. When I wake in the morning, it's in the bed not on my head.

April 11, 2026
Unprompted review
Rated 1 out of 5 stars

Might be a scam!

I'm honestly so disappointed even a little disgusted. Their online persona is incredibly wholesome and I chose to order from them instead of another shop. BIG MISTAKE.
It's been over a month and my order still hasn't shipped. They refuse to respond to any inquiries via online chat or email. To make matters worse, they sent me a FAKE tracking number, and when I called them out on it, they completely ghosted me.
This kind of behavior is beyond unacceptable—it feels deceptive like I've just been scammed.
I’m grateful I only ordered one bonnet to try before placing a larger order. Please be cautious if you’re considering buying from them. I'm not sure they're even a real company.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely bonnets

Lovely bonnets, and I love that they actually stay on. Haven't found any others that do. I love everything this brand stands on. Beautiful all the way around.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and products

I have ordered hair bonnets several times from CC Mink. The online ordering process is simple and easy to use. The items came within two weeks of ordering. They were exactly as represented on the website. The bonnets are extremely well made, wash well, and keep your hair from frizzing and tangling while sleeping. She responds to questions quickly. Ordering from CC Mink is always a good experience.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great bonnets

Great bonnet. Well made, practical and pretty! Timely delivery and great customer service. Would definitely purchase again.

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Found some adorable bonnets

Found some adorable bonnets, easy to order, got my shipment within 30 days. And I LOVE them. They are so good for your hair and they stay on really well. And icing on the cake, her message of unity is amazing!! So glad to support her business.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Beautifully made hair bonnet

Beautifully made hair bonnet, my daughters love them so much and the fact they stay on and the person who makes these is such a beautiful woman, I love supporting small businesses, especially supporting women. ❤️

April 2, 2026
Unprompted review

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