Ccminkhair Reviews 

104
TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Considering 103 reviews, most reviewers were unhappy with their experience overall. Consumers experienced severe delays with their orders, often waiting weeks or several months while tracking numbers showed packages stuck in pre-shipment. Furthermore, buyers reported receiving incorrect items or missing pieces, while attempts to contact support yielded no response or bounced emails. Some people were satisfied with the actual items, highlighting that the hair bonnets were beautifully crafted and effective. These customers found that the purchased merchandise met their expectations and successfully helped manage curly hair during sleep. Shoppers greatly appreciated these specific physical features when the correct merchandise eventually arrived safely.

What people talk about most

Order

Customers consistently note negative experiences with order fulfillment, highlighting long delays and... See more

Product

Consumers find product quality and fulfillment to be mixed, with many reviewers praising the beautiful... See more

Delivery service

Customers had negative experiences with delivery service, frequently reporting that they had to wait a month... See more

Response time

Reviewers highlight deep frustration regarding the response time, noting that consumers frequently experience... See more

Customer communications

Reviewers express deep frustration and dissatisfaction regarding customer communications, highlighting a... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I placed and order on 2/25/26..it's now 3/04/26 I have an order number,but no tracking number,I've messaged about a million times already,even had a go with some AI crap,no body will return an email..... See more

Rated 2 out of 5 stars

I ordered 2 bonnets. After almost a month and after I emailed the company to ask, I finally received a shipping confirmation email. The shop app that they told me to track my package on only ever said... See more

Rated 1 out of 5 stars

Absolutely horrible! Lures customers in with her religious and unity messages. Then she creates bogus shipping labels that never ship. She will not respond to emails or her chat on the website. Run fr... See more

Rated 1 out of 5 stars

Ordered 7/15, 7/22 a label was made. I reached out in August via the emails provided, shop chat, Instagram, Facebook and even youtube to be blocked after leaving an honest review. Usps confirmed shes... See more


Company details


Contact info

1.9

Poor

TrustScore 2 out of 5

104 reviews

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1-star

No history of asking for reviews

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1.9

All reviews

(104)

103 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

LOVE our bonnets!

We love our bonnets! Beautiful, soft, silky, heavy duty, annnnd they STAY IN PLACE! (And the company's run by such a beautiful lady with an even more beautiful message that I'm very proud to support❤️ )
My daughter's head is extremely sensitive. So sensitive that it's difficult/painful for her to have her hair brushed out most times and she can't handle her hair up in any way shape or form 😞. We're an outdoors fam and she's young and plays HARD (ok, messy lol) and that causes her hair to sometimes take the brunt of her day 😅 causing split ends and other damage. We've tried bonnets before but they never stayed in place and if they did they hurt her head. Then we came across your bonnets. Such great quality ❤️ pain-free and stay in place wear that has been adding an extra level of protection and correction. We've been using our bonnets for about 6 months now and her hair is silky and smooth with SIGNIFICANT less damage and has been tamed to a point that brushing is now a breeze. And seriously seriously the cutest patterns ever! If you are at a spot where you are even considering a bonnet.. just do it. They really do speak for themselves!

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Bought a bonnet for my curly hair and…

Bought a bonnet for my curly hair and couldn't be happier! Great quality, extensive color selection, arrived quickly and the service is amazing. The love the owner has for all people is reason enough to do business with her but her product is just really great, too! 🫶

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Bonnets & ❤️

If it was just about the bonnet I bought, 100% ⭐️⭐️⭐️⭐️⭐️s! But added bonus is what the business stands for....❤️. We're all God's children & I love that's what gets promoted!

August 17, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Quality

The creator’s message of unity and inclusion for all led me to purchase 2 of her bonnets. They did take awhile to get to me- but the message she spreads, and quality of the product, were enough to get the full 5 stars!
Some people need to realize that small businesses aren’t Amazon- and they take a little longer- but it’s worth it!

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

Scammed me out of my money

Scammed me out of my money, with no products! Paid for my order on 3/08, and never received my order, never got a refund, and never got a communication response! Absolutely pathetic and unprofessional!

March 8, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a bonnet for a birthday…

I ordered a bonnet for a birthday basket and paid extra for 3 day shipping...it was super easy to order and honestly I love what the Unity message, however, they are not clear on the fact that even when you select and pay for quicker shipping, you still have to wait 7-14 business days before it gets sent out. The birthday has come and gone and i still don't have a bonnet 18 business days later and to ask your followers on social media, who have probably never bought anything, to leave a review just because of the whole standing for unity, is so dishonest. I absolutely love what this company stands for too BUT the company itself it terrible and this is NOT a fake review and I could prove it with my screenshots but there's not an option to do so
The people saying these bad reciews are fake reviews are the people who haven't actually ordered anything and don't actually know, they are just reviewing to bump the rating because I have watched and followed forever before I decided to trust her and order and here we are...lesson learned...people may be so.kind and sweet and they can STILL have terrible business practices.

I'm editing to add that my order has been recieved by USPS and the 3 days shipping I paid for is out the window because I'm not getting it for 6 days from now according to my tracking number. What a JOKE!!!

March 16, 2026
Unprompted review
Rated 1 out of 5 stars

Over 40 dollars wasted

I ordered 2 bonnets on March 5th, 2026, got tracking on March 13th, 2026. To this day, April 4th, 2026, I still haven't received my items that I paid for. It's still sitting in pre shipment. Don't walk, run from ordering anything from this "business"

March 5, 2026
Unprompted review
Rated 1 out of 5 stars

Order not found

First order took a month to get here. Though late, the bonnet itself was great and nicely made. Second order I placed on 3/2/26 for three more. On 3/13/26 I received shipping confirmation. It has remained in pre-shipping status since then. Reached out by email twice, Facebook messenger twice and the website chat all without response. When I go to the website and enter my order and shipping number both say "order not found". Doubt I will ever get a response or my order but I can at least inform others to not go through the same. Do not waste your time or money.

April 4, 2026
Unprompted review
Rated 4 out of 5 stars

Weeks later and still waiting

I changed my review from 2 stars to 4 stars. After I reached out to CC Mink via the chat on the website, they responded back about 2 days later and shipped my item the next day. I haven't received my bonnet yet, but I can see the tracking information now and it is on its way.

Ordering is easy. HOWEVER, the company does not respond to messages. I am very understanding of small businesses who may get overwhelmed with orders. If only I received a response back with an ETA, even if it is a month from now, I would not be writing this negative review. I placed and order on 3/11/2026, a USPS tracking number on 3/25/2026, but the USPS site still states that it is waiting to receive the item from the shipper. The website says "FAST SHIPPING.
Just order and relax, we value your time." I really do wish the owner success. I love the message of unity. The management and logistics of this business needs help though. Hopefully, I can leave a positive review in the future and I wish this business the best of luck.

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

RUN AS FAST AS YOU CAN AWAY FROM HER SITE

To put it honestly and politely as possible, this company is a SCAM, The shipping label was created so long ago the USPS removed it from my informed delivery. I ordered the 12th of February, the label was created the 20th of February. Here it is March 11 and I still do not have what I paid for. I have disputed it with my credit card company. She needs to be put out of business since this is the complaint revieved most. I am going to look into her business license and take this as far as I can. She has scammed way to many people.

Well, my wife finally got her bonnets, today, a month and a half after ordering. They STUNK to high heaven when the package was opened. They had to go straight to the wash (should have anyway) to get the stench out of our bedroom and a deodorant spray had to be sprayed. I don't know how these are manufactured, but another way needs to be found. My mail even stunk like the bonnets after being in the box for only 5 minutes. I can only imagine what the mail carrier's vehicle smells like.

Bottom line, order the KEYP Asleep Bonnet from Canada and you will get it faster without the smell. I ordered it after these said shipped and didn't move for a week. I got it BEFORE these two.

February 10, 2026
Unprompted review
Rated 2 out of 5 stars

....

I placed and order on 2/25/26..it's now 3/04/26 I have an order number,but no tracking number,I've messaged about a million times already,even had a go with some AI crap,no body will return an email..I feel like I should have had some type of into on this order,I better not get scammed on this stuff or imma be so mad..I ordered these for my daughter's..let's see if I actually get them

February 25, 2026
Unprompted review
Rated 1 out of 5 stars

My experience sounds similar to most

My experience sounds similar to most. Ordered 1/1/26. 1/14/26 reached out via the chat on the website. 1/15/26, a shipping label was created. 1/21, still not dropped off with USPS. 1/22, sent a chat: Either refund, ship, or I go to the BBB. By end of day 1/22 there is finally some activity. USPS is showing delivery 1/26/26. It will be interesting to see what I actually get.

I wish I had done my research before the purchase.

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give it a no star review I…

If I could give it a no star review I would. I have paid and they do not respond and they have never sent anything only taken my money

She responded and offered me a refund, I opted for the bonnet and let her know the information from shop was not any good. Hopefully I get the bonnet. I will write an updated review if and when the package comes in the mail.

January 6, 2026
Unprompted review

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