I had an issue with a thyristor which was faulty, Jeremy and the team went out of there way to make sure I had a replacement unit shipped to me in Sweden quickly and without fuss.
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Needed a thyristor and controller in a hurry and was getting quoted up to 26 weeks - ordered a unit from CD Automation which was quoted for 6/8 weeks delivery. Lots of questions to be answered to make... See more
Great service and very helpful when asking for technical information. I will definitely be continuing to use them in future. Very good at keeping customers informed and keeping you regularly updated... See more
Company replied
I reached out for help with a product and had a prompt reply from a guy called Jez… his knowledge and swift responses allowed for delivery of the correct parts for an important job… …from start to fi... See more
Company details
Written by the company
“CD Automation are a specialist manufacturer and supplier of thyristor (SCR) power controllers and solid state relays for switching high current AC single and three phase electrical heating loads. We create product solutions that solve many of today’s machine frustrations. If you use single or 3 phase to power your electrical process, whether it’s a simple industrial oven, a multi-zone plastic extrusion line, or a complex semiconductor processing plant, then we can help with our comprehensive range of quality thyristor (SCR) power controllers, EMI power line filters, power network meters, and much more."
Contact info
Unit 9 Harvington Business Park, Brampton Road, BN22 9BN, Eastbourne, United Kingdom
- 01323 811100
- info@cdautomation.co.uk
- www.cdautomation.co.uk
4.8
Excellent
91 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from CD Automation
Hi Andy, thanks so much for your review! We really appreciate it. From all at CD Automation.
CD automation
Kept up to date with the whole process from order to delivery. No need to contact them with any questions because I knew when the product would arrive.
May 24, 2019
Unprompted review
Reply from CD Automation
Thank you for your positive review, David. We appreciate your feedback. From CD Automation.
Pleasant from start to finish
Pleasant from start to finish. Professional and excellent service
May 2, 2019
Unprompted review
Reply from CD Automation
Hi Kenny. Thank you for taking the time to review us. We're glad you're happy with our service. From all at CD Automation.
Great service
Quotation was promptly provided, delivery was on time and communication throughout was excellent.
May 2, 2019
Unprompted review
Reply from CD Automation
Thank you for the review. We hope to do business with you again in the future. From all at CD Automation.
CD kept me informed of the progress of…
CD kept me informed of the progress of my order every step of the way, so I knew exactly when it would arrive.
April 26, 2019
Unprompted review
Reply from CD Automation
Hi Martin, Thank you for taking the time to leave us a review, we really appreciate it. From all at CD Automation.
Prompt service with excellent customer…
Prompt service with excellent customer care, my enquiry was handled quickly and professionally.
February 18, 2019
Unprompted review
Reply from CD Automation
Thank you Peter for your review!
great service
I was having trouble getting service for the parts I needed .and when I found CD automation, it was a great relief . never having dealt with a company overseas directly there were issues that needed to be addressed , they had a great handle on what need to be done and got it done in a timely manner .
they were very aware of what I needed and pointed out this that I need to look into , good job
December 5, 2018
Unprompted review
Reply from CD Automation
Hi Steve, thanks very much for your review. We're glad that you're happy with our service. From all at CD Automation.
Excellent service and delivery follow up
November 21, 2018
Unprompted review
Reply from CD Automation
Thank you for your positive review, Derek. We appreciate your feedback. From CD Automation.
Good Service and Communication
good communication, fast service
all round good to deal with
November 21, 2018
Unprompted review
Reply from CD Automation
Hi Tracy, thank you for your review. We're glad that you are happy with our service. From all at CD Automation.
Three phase controller
Just ordered my third unit and can’t fault the excellent support given from moment of order to technical help during commissioning.
November 5, 2018
Unprompted review
Reply from CD Automation
Hi Richard. Thank you for taking the time to review us. We're glad you're happy with our service. From all at CD Automation.
Easy to order and quick delivery time
Easy to order and quick delivery time
POD came to me to show delivery had been made
November 5, 2018
Unprompted review
Reply from CD Automation
Hi Debbie. Thank you for the review. We hope to do business with you again in the future.
Easy company to deal with
Having never dealt with this company before I found all aspects of securing my purchase and paying for it so easy.
November 5, 2018
Unprompted review
Reply from CD Automation
Hi Joan. Thank you for your positive review. From all at CD Automation.
Great team of people always very…
Great team of people always very helpful, fast deliveries on time with tracking so you know exactly where your goods are.
Products are excellent we have been using them for several years now.
November 2, 2018
Unprompted review
Reply from CD Automation
Hi Stuart. Thank you very much for your positive review. We look forward to continue doing business with you.
Very good
Prompt reply to our query, part ordered and delivered earlier than expected which was extremely helpful.
Excellent service received, would recommend to others
October 9, 2018
Unprompted review
Reply from CD Automation
Hi Emily, thanks so much for your positive review! We're pleased that you're happy with our service. From all at CD Automation.
Well run company
Well run company. Quick reply for the quote and on time delivery for the controller.
September 11, 2018
Unprompted review
Reply from CD Automation
Hi Gary. Thank you for your positive review. We hope to do business with you again in the future.
Extremely helpful and prompt in all…
Extremely helpful and prompt in all questions and queries I had concerning my order.
August 24, 2018
Unprompted review
Reply from CD Automation
Thank you for your positive review, James.
EARLIER DELIVERY THAN QUOTED
EARLIER DELIVERY THAN QUOTED , FRIENDLY STAFF ON PHONE , PROMPT ACKNOWLEGEMENT OF ORDER
July 19, 2018
Unprompted review
Reply from CD Automation
Hi Kay. Thank you very much for your positive review. From all at CD Automation.
First class support
Always prompt with quotes and delivery. First class customer support.
June 12, 2018
Unprompted review
Reply from CD Automation
Thank you very much for the positive review, Chris!
A very organised company
A very organised company. Kept us informed throughout our transaction and goods arrived on time.
June 12, 2018
Unprompted review
Reply from CD Automation
Hi Sue, thank you very much for the positive review. From all at CD Automation.
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