I had an issue with a thyristor which was faulty, Jeremy and the team went out of there way to make sure I had a replacement unit shipped to me in Sweden quickly and without fuss.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Needed a thyristor and controller in a hurry and was getting quoted up to 26 weeks - ordered a unit from CD Automation which was quoted for 6/8 weeks delivery. Lots of questions to be answered to make... See more
Great service and very helpful when asking for technical information. I will definitely be continuing to use them in future. Very good at keeping customers informed and keeping you regularly updated... See more
Company replied
I reached out for help with a product and had a prompt reply from a guy called Jez… his knowledge and swift responses allowed for delivery of the correct parts for an important job… …from start to fi... See more
Company details
Written by the company
“CD Automation are a specialist manufacturer and supplier of thyristor (SCR) power controllers and solid state relays for switching high current AC single and three phase electrical heating loads. We create product solutions that solve many of today’s machine frustrations. If you use single or 3 phase to power your electrical process, whether it’s a simple industrial oven, a multi-zone plastic extrusion line, or a complex semiconductor processing plant, then we can help with our comprehensive range of quality thyristor (SCR) power controllers, EMI power line filters, power network meters, and much more."
Contact info
Unit 9 Harvington Business Park, Brampton Road, BN22 9BN, Eastbourne, United Kingdom
- 01323 811100
- info@cdautomation.co.uk
- www.cdautomation.co.uk
4.8
Excellent
91 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service from Jasmin
Excellent customer service from Jasmin, made the procurement process easy and hassle free.
June 6, 2018
Unprompted review
Reply from CD Automation
Hi Mark, thank you very much for your positive review. We hope to do business with you again in the future.
From the time of my phone call with Jez…
From the time of my phone call with Jez Watson was very impressed with how helpful he was and how promptly I received my quotation . Order was acknowledged and look forward to dealing with you in the near future
May 22, 2018
Unprompted review
Reply from CD Automation
Hi Marian, thank you very much for your positive review. We look forward to dealing with you again in the future. From all at CD Automation.
Good service
May 2, 2018
Unprompted review
Reply from CD Automation
Thank you Phong for your positive review. From all at CD Automation.
Great company to deal with
Great company to deal with. The products always deliver to expectations.
Technical support always available along with excellant product knowledge.
April 30, 2018
Unprompted review
Reply from CD Automation
Hi Mick, thank you very much for the positive review. From all at CD Automation
Great products wonderful customer …
Great products wonderful customer service very enthusiastic and eager to help at all times. I wish all of my suppliers were such a pleasure to deal with.
October 9, 2017
Unprompted review
Reply from CD Automation
Hi David, Thank you very much for your review.
Very efficient and quick delivery.
October 4, 2017
Unprompted review
Reply from CD Automation
Thank you for the positive review! From all at CD Automation
Great service and very helpful when …
Great service and very helpful when asking for technical information. I will definitely be continuing to use them in future. Very good at keeping customers informed and keeping you regularly updated.
August 21, 2017
Unprompted review
Reply from CD Automation
Thanks for the review Adam! Great to see you will be continuing to use us, hopefully we can reach 5 stars next time. Please drop us an email if there is anything we can do to improve - support@cdautomation.co.uk
Overall great service
Helpful sales staff, good product knowledge and technical advice, and overall first class service - would thoroughly recommend
July 3, 2017
Unprompted review
Faultless service
Very prompt & efficient service. Great communication and a very helpful team.
Thank you very much Jeremy.
June 8, 2017
Unprompted review
Great company to deal with
Great company to deal with, always responds to emails. delivery spot on.
June 2, 2017
Unprompted review
Excellent service can't fault it
Excellent service can't fault it. Very knowledgeable and super speedy.
April 12, 2017
Unprompted review
Quick accurate friendly service
They knew exactly what parts we required and they were despatched with a minimum of fuss
September 20, 2016
Unprompted review
First order
From original enquiry through to delivery of parts CD's service has been prompt,proactive and friendly.
Further more the equipment we purchased is of good quality and value for money.
August 24, 2016
Unprompted review
Very helpful, would use again :-)
Quick response, Jeremy was very helpful and we received the order when required. Would definitely recommend
August 24, 2016
Unprompted review
Great products and great service.
I've used CD Automation for several years to help me procure and supply the correct thyristor drives for my electric furnaces. They are very helpful and the products are of the highest quality.
Great!
August 23, 2016
Unprompted review
Reliable Kit that costs a lot less than the "Market Leader"
Kit Works reliably, has a broad range of inputs ie not 400V or buy another for 480V, and another, for 230V - saves waiting for "custom" builds.
Technical support from manufacturer that doesn't take the **ss
August 19, 2016
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.