Total SCAM!!!
Would give zero stars if I could. Complete scam - DO NOT FALL FOR THIS! I placed my order the day after Christmas and it said 3-6 days shipping. According to their crappy, vague "tracking" app, my order shipped in decent time, made it to the international airport, thru customs, and arrived in the US. It then stagnated for like 3-4 days clearing US customs, another 4-5 days in a suspect location in CA, and took an inordinate amount of time to progress from there. I reached out to question the timing and was told it sometimes takes up to 30 days. Miraculously, like the very next day, the tracking was updated to show that it was in a "sorting facility" in MY ZIP CODE. It sat there for another 4-5 days. Again I inquired and threatened to dispute the charge. They replied saying they would refund me which made me even more suspicious. Why would they not reach out to the local carrier and question their delay before offering me a refund? Then, the next day it said it was delivered!! It did not arrive. We have Ring; no one delivered anything the day before, the day of, or the day after and I never heard back from CEAONDELET either. No refund of course. I suspect they cushion the delivery/delay so that it surpasses the 30 day mark because some banks won't honor a dispute after that time. Shame on me!!
December 26, 2024
Unprompted review