Hamperwell Ltd Reviews 

4,153
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Cant add anything that hasn't already been said but wouldn't use them again. Terrible (well complete lack of) customer service. They clearly never look at their emails or just ignore them. Product was... See more

Rated 1 out of 5 stars

After three emails and no reaction, neither to social media, adding review here. Is in relation to Order #275894: The 3kg Hamperwell mix arrived almost two weeks ago, and I must say I am extre... See more

Rated 1 out of 5 stars

Hamperwell publishes reviews purportedly made on JudgeMe. However, Hamperwell does not exist on that review website. Hamperwell has no phone number, and doesn’t respond to any emails sent to them. T... See more

Rated 1 out of 5 stars

Firtsly, i found it embarrassing that someone i care about had to recieve what i thought 'looked' like something a bit different for Valentines Day, in reality it was a box of old tat worth ± £3 tops,... See more

Company details

  1. Gift Shop
  2. Confectionery

Written by the company

The UK’s No. 1 Gift Bouquet Company


Contact info

1.5

Bad

TrustScore 1.5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.5

All reviews

(4,153)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The perfect birthday present for my Mum…

The perfect birthday present for my Mum who absolutely loved it.
It was well protected for delivery so the gift arrived in perfect condition.

March 15, 2021
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Reply from Hamperwell Ltd

Hi there,

Thank you for taking the time to leave us a review. Glad your mum enjoyed the gift.

Rated 5 out of 5 stars

My friend absolutely loved it

My friend absolutely loved it! And the fact you can use Klarna is even better

March 15, 2021
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Reply from Hamperwell Ltd

Hi there,

Glad this was enjoyed. Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Mother's Day 2021

I ordered three different items for Mother's Day for my mum, mother-in-law and my nana, who is 100 - my nana received the biscuit bouquet and she was so thrilled. Each item arrived carefully packed and both my mum and mother-in-law loved their gifts. I am so glad I found this company - will definitely use again - thank you for making a difficult Mother's Day, a better one!

March 15, 2021
Unprompted review
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Reply from Hamperwell Ltd

Hi there,

Glad they all enjoyed their day as deserved. Thank you for taking the time to leave us a great review.

Rated 5 out of 5 stars

I ordered the gift for a special…

I ordered the gift for a special occasion,it arrived when they said it would,very much appreciated,would use them again,Many Thanks

March 14, 2021
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Reply from Hamperwell Ltd

Hi there,

Glad this was enjoyed, Thank you for taking the time to leave us a review

Rated 1 out of 5 stars

Overpriced, poor quality.

My daughter bought me a flower and chocolate bouquet and sent it through postal delivery, although I cherish the thought that went into it and the financial cost to her (uni student) the bouquet was very poor in quality and chocolates, plastic leaves and gaudy bright pink fake flowers in a plastic tub, I feel she’s been ripped off, i don’t know what other people had from the positive comments but mine was very bad for the price!

March 14, 2021
Rated 1 out of 5 stars

Was disappointed to say the least

Was disappointed to say the least, ordered the ferrero and pink rose hamper, flowers look very poor quality and the chocolates were all over the place. For the price you would expect good quality.
Have applied for a refund and had to do some last minute shopping!!

March 13, 2021
Rated 5 out of 5 stars

Lovely gift for my friend

Lovely gift for my friend, very well presented and so unusual. She loved it and it made her feel special so thank you

March 13, 2021
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Reply from Hamperwell Ltd

Hi there,

Thank you for taking the time to leave us a review

Rated 5 out of 5 stars

Fantastic

Fantastic, order came early, and nicely boxed.

March 12, 2021
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Reply from Hamperwell Ltd

Hi there,

Thank you for taking the time to leave us a review.

Rated 4 out of 5 stars

Ideal gift

This was a gift I sent direct. They were delighted with it

March 12, 2021
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Reply from Hamperwell Ltd

Hi there,

Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Excellent service

Excellent service , daughter really loved it

March 12, 2021
Hamperwell Ltd logo

Reply from Hamperwell Ltd

Hi there,

Thank you for taking the time to leave us a great review. Glad this was enjoyed.

Rated 5 out of 5 stars

Lovely gift beautifully wrapped with card in a box

Lovely gift beautifully wrapped and boxed with card. Excellent. Only downside should have been abit bigger for the price but lovely nevertheless.

March 12, 2021
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Reply from Hamperwell Ltd

Hi there, Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Excellent product and service

Excellent product, goods arrive early/on time in perfect condition and your range of items is great I will be using them again.

March 12, 2021
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Reply from Hamperwell Ltd

Hi there,

Thank you for taking the time to leave us a review.

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