Hamperwell Ltd Reviews 

4,153
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Cant add anything that hasn't already been said but wouldn't use them again. Terrible (well complete lack of) customer service. They clearly never look at their emails or just ignore them. Product was... See more

Rated 1 out of 5 stars

After three emails and no reaction, neither to social media, adding review here. Is in relation to Order #275894: The 3kg Hamperwell mix arrived almost two weeks ago, and I must say I am extre... See more

Rated 1 out of 5 stars

Hamperwell publishes reviews purportedly made on JudgeMe. However, Hamperwell does not exist on that review website. Hamperwell has no phone number, and doesn’t respond to any emails sent to them. T... See more

Rated 1 out of 5 stars

Firtsly, i found it embarrassing that someone i care about had to recieve what i thought 'looked' like something a bit different for Valentines Day, in reality it was a box of old tat worth ± £3 tops,... See more

Company details

  1. Gift Shop
  2. Confectionery

Written by the company

The UK’s No. 1 Gift Bouquet Company


Contact info

1.5

Bad

TrustScore 1.5 out of 5

4K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.5

All reviews

(4,153)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Got these for my mum and mum in law…

Got these for my mum and mum in law they absolutely loved them so beautiful would recommend and use again.

March 22, 2021
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Reply from Hamperwell Ltd

Hi there,

Glad your order was enjoyed. Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Perfect gift to give

I got the Lindt bouquet. It was beautifully done. My friend was really pleased with her gift.

March 22, 2021
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Reply from Hamperwell Ltd

Hi there,

Glad this was enjoyed. Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Mother’s Day gift

This was a lovely item, presented beautifully and just as advertised. Great efficient delivery, kept in formed when delivery would be. Staff member was very helpful and efficient when asked a question

March 22, 2021
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Reply from Hamperwell Ltd

Hi there,

Thank you for taking the time to leave us a great review.

Rated 1 out of 5 stars

Extremely disappointed in the service

Extremely disappointed in the service . Didn’t get the flowers on time causing great inconvenience. Also below par service . Flowers were delivered later I contacted them to cancel the order they declined it , I left a bad review as I was disappointed in the service and they insisted that they hadn’t heard from me ? Where as I have emailed them and it’s a waste of my time . Overpriced with poor service .

March 22, 2021
Rated 5 out of 5 stars

I wanted an unusual gift that be could…

I wanted an unusual gift that be could be delivered for my daughters birthday. The retro sweets gift just fitted the bill. It was a surprise and she was thrilled with it.

March 21, 2021
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Reply from Hamperwell Ltd

Hi there,

Thank you for taking the time to leave us a review, Glad this was enjoyed.

Rated 5 out of 5 stars

Great gift

Great gift, great service and quick delivery

March 19, 2021
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Reply from Hamperwell Ltd

Hi there,

Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

100% happy with the gift

I will be using Celebrate Gifts again was happy with the gift I received packaging was in good condition as was the gift and delivery of the gift was on time

March 19, 2021
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Reply from Hamperwell Ltd

Good Afternoon Jade,

Thank you for taking the time to leave us a great 5 star review

Rated 5 out of 5 stars

A LOVELY SURPRISE FOR MY DAUGHTERS…

A LOVELY SURPRISE FOR MY DAUGHTERS BIRTHDAY GREAT SERVICE AND SUPER QUICK DELIVERY I WILL BE USING THIS COMPANY AGAIN .

March 19, 2021
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Reply from Hamperwell Ltd

Good Afternoon Amy,

Thank you for taking the time to leave us a great 5 star review.

Rated 5 out of 5 stars

Brilliant

Brilliant, great gifts and good delivery, highly recommend

March 19, 2021
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Reply from Hamperwell Ltd

Good Afternoon,

Thanks you for taking the time to leave us a great 5 star review

Rated 5 out of 5 stars

Birthday Gift

Excellent service. The gift arrived fresh and in a good presentation pack.

March 17, 2021
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Reply from Hamperwell Ltd

Hi there,

Thank you for taking the time to leave us a great review.

Rated 5 out of 5 stars

I submitted two orders

I submitted two orders, one for Mothers Day and one for a friends birthday. Both my friend and my mum were absolutely delighted, beautiful gifts and delivered on time. I will definitely buy these gifts again in future.

March 16, 2021
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Reply from Hamperwell Ltd

Hi there,

Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Can’t fault this company

Can’t fault this company from ordering to delivery will certainly use again and will definitely recommend

March 16, 2021
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Reply from Hamperwell Ltd

Hi there,

Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

please

please. with service

March 16, 2021
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Reply from Hamperwell Ltd

Hi there,
Thank you for leaving us a review.

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