Cant add anything that hasn't already been said but wouldn't use them again. Terrible (well complete lack of) customer service. They clearly never look at their emails or just ignore them. Product was... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After three emails and no reaction, neither to social media, adding review here. Is in relation to Order #275894: The 3kg Hamperwell mix arrived almost two weeks ago, and I must say I am extre... See more
Hamperwell publishes reviews purportedly made on JudgeMe. However, Hamperwell does not exist on that review website. Hamperwell has no phone number, and doesn’t respond to any emails sent to them. T... See more
Firtsly, i found it embarrassing that someone i care about had to recieve what i thought 'looked' like something a bit different for Valentines Day, in reality it was a box of old tat worth ± £3 tops,... See more
Company details
Written by the company
The UK’s No. 1 Gift Bouquet Company
Contact info
2 Sumner Point, Lancashire Business Park, PR26 6TZ, Leyland, United Kingdom
- 01772 952 638
- info@celebrategifts.co.uk
- www.celebrategifts.co.uk
1.5
Bad
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was delivered on the wrong day
It was delivered on the wrong day, and it was not value for money
March 26, 2021
Happy bunny
My friend sent me a photo of the gift I ordered and it was amazing. We were both very happy.
March 25, 2021
Reply from Hamperwell Ltd
Hi there,
Glad this was enjoyed. Thank you for taking the time to leave us a great review.
Reply from Hamperwell Ltd
Hi there,
Thank you for taking the time to leave us a review.
Perfect but small
To be honest there was nothing wrong with the gift. It was in amazing condition and when it came it looked exactly like the picture. My only concern was that it was a lot smaller than I thought it would be.
March 24, 2021
Disappointed with the size and quantity…
Disappointed with the size and quantity of chocolates!! Sorry but want recommend.
March 24, 2021
Service was very good and I was very…
Service was very good and I was very satisfied with the flowers, candles and chocolates. Thank you.
March 24, 2021
Reply from Hamperwell Ltd
Hi there,
Thank you for taking the time to leave us a review.
Perfect present for my sister
After trawling the internet to find a 50th birthday present for my sister that could be delivered I came across Celebrate gifts. I ordered the gin and chocolate bouquet. I was a bit hesitant about ordering a gift with artificial flowers in but the combination of gin and chocolate is perfect for my sister 😂 I can honestly say that the picture on the website doesn’t do the actual gift justice after after she sent me a picture of it. Beautifully packaged and the flowers are lovely. She loved it. It was delivered on time despite me only ordering 3 days before her birthday! I will definitely be ordering further gifts from Celebrate gifts. The price is also amazing for what you get.
March 24, 2021
Unprompted review
Reply from Hamperwell Ltd
Hi there,
I am very happy that your sister enjoyed her gift. Thank you for taking the time to leave us a great review.
My daughter was delighted with surprise
March 24, 2021
Reply from Hamperwell Ltd
Hi there,
Glad your daughter enjoyed her surprise. Thank you for taking the time to leave us a review.
Service first class.
Service first class and very quick and pleasant delivery man. Product excellent and so different, displayed lovely and unusual perfect way to send a birthday gift.
March 24, 2021
Reply from Hamperwell Ltd
Hi there,
Thank you for taking the time to leave us a lovely review.
Very nicely presented product
March 24, 2021
Reply from Hamperwell Ltd
Hi there,
Thank you for taking the time to leave us a review.
It was perfect
March 24, 2021
Reply from Hamperwell Ltd
Hi there,
Thank you for taking the time to leave us a review.
I always struggle to think of what to…
I always struggle to think of what to get boys/men for a gift but this was perfect. Ideal to send for Easter during the lockdown.
March 24, 2021
Reply from Hamperwell Ltd
Hi there,
Thank you for taking the time to leave us a review. Hope they enjoyed the bouquet.
Love these products
March 23, 2021
Reply from Hamperwell Ltd
Hi there,
Thank you for leaving us a review.
I bought a hat box gift of prosecco
I bought a hat box gift of prosecco, candles & flowers. It looked lovely on the website & was greatly appreciated by the recipient of whom I bought as a present. She loved it.
March 23, 2021
Reply from Hamperwell Ltd
Hi there,
Happy this was enjoyed. Thank you for taking the time to leave us a review.
Delivery was late and was really…
Delivery was late and was really disappointed to found out the flowers where not real
March 23, 2021
It came the next day in good condition
March 23, 2021
Reply from Hamperwell Ltd
Hi there,
Thank you for taking the time to leave us a review.
Never received my order
Never received my order. Contacted customer service who showed me gps of the road outside my flats and couldn’t tell me the name of who received my parcel due to covid... I’d avoid this company unless you want to risk paying for something you don’t get
March 23, 2021
Great gift ideas
Arrived when stated in a very timely manner. Great gift and exactly as described. Would definitely use this site again
March 22, 2021
Reply from Hamperwell Ltd
Hi there,
Thank you for taking the time to leave us a review.
Not happy with the service
Not happy with the service, item was delivered a day later than expected
March 22, 2021
Super fast delivery
Super fast delivery. The gift was even more beautiful than the picture. So pleased and will definitely buy from them again.
March 22, 2021
Reply from Hamperwell Ltd
Hi there,
Happy this was enjoyed. Thank you for taking the time to leave us a review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.