Hamperwell Ltd Reviews 

4,153
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Cant add anything that hasn't already been said but wouldn't use them again. Terrible (well complete lack of) customer service. They clearly never look at their emails or just ignore them. Product was... See more

Rated 1 out of 5 stars

After three emails and no reaction, neither to social media, adding review here. Is in relation to Order #275894: The 3kg Hamperwell mix arrived almost two weeks ago, and I must say I am extre... See more

Rated 1 out of 5 stars

Hamperwell publishes reviews purportedly made on JudgeMe. However, Hamperwell does not exist on that review website. Hamperwell has no phone number, and doesn’t respond to any emails sent to them. T... See more

Rated 1 out of 5 stars

Firtsly, i found it embarrassing that someone i care about had to recieve what i thought 'looked' like something a bit different for Valentines Day, in reality it was a box of old tat worth ± £3 tops,... See more

Company details

  1. Gift Shop
  2. Confectionery

Written by the company

The UK’s No. 1 Gift Bouquet Company


Contact info

1.5

Bad

TrustScore 1.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.5

All reviews

(4,153)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor customer service

Poor customer service! Don’t honour the discounts offered and when asked they don’t action what you request or don’t respond.

Will not order from here again!

March 29, 2021
Unprompted review
Rated 5 out of 5 stars

Would recommend

Quick, prompt delivery, good packaging and value for money.

March 27, 2021
Hamperwell Ltd logo

Reply from Hamperwell Ltd

Hi there,

Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Ordered gin and chocolate bouquet for…

Ordered gin and chocolate bouquet for my friends birthday - she was so pleased with it and it looked great, really special presentation. Will be ordering again for other friends.

March 27, 2021
Unprompted review
Hamperwell Ltd logo

Reply from Hamperwell Ltd

Hi there,

Thankyou for taking the time to leave us a review. I am very happy that your friend enjoyed the gift and their birthday.

Rated 5 out of 5 stars

Gift order

Good quality, quick delivery, my daughter loved it.

March 27, 2021
Hamperwell Ltd logo

Reply from Hamperwell Ltd

Hi there,

Thank you for taking the time to leave us a review. Glad your daughter enjoyed the gift.

Rated 4 out of 5 stars

happy birthday

I have used now for four birthdays, everyone has been very happy with the product. The reason for the 4* is that although they have had the birthday date twice they have delivered one or two days before, otherwise perfect

March 26, 2021
Hamperwell Ltd logo

Reply from Hamperwell Ltd

Hi there,

Thank you for taking the time to leave us a review and appreciate the custom.

Rated 5 out of 5 stars

Very good service

Very good service. Quick and reliable.

March 26, 2021
Hamperwell Ltd logo

Reply from Hamperwell Ltd

Hi there,

Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

The recipient absolutely loved…

The recipient absolutely loved everything including the packaging.
Definitely buying more.
Thank you

March 26, 2021
Hamperwell Ltd logo

Reply from Hamperwell Ltd

Hi there,

Thank you for taking the time to leave us an amazing review, Happy this was enjoyed.

Rated 5 out of 5 stars

Was at a loss as to what to give my…

Was at a loss as to what to give my sister for her birthday as not allowed to see her for over a year because of covid. Trawling the net I came across Celebrate gifts and I must say absolutely thrilled as they delivered to her for me and she thought the gift was wonderful what more can I say will definitely use them again

March 26, 2021
Hamperwell Ltd logo

Reply from Hamperwell Ltd

Hi there,

Glad we was able to make you and your sister happy for her birthday and I am happy that she enjoyed the gift. Have a great day.

Rated 4 out of 5 stars

Birthday gift

Bought this for my sister bithday it was a nice surprise for her and she loved it
Delivery was spot on friendly service

March 26, 2021
Hamperwell Ltd logo

Reply from Hamperwell Ltd

Hi there,

Thank you for taking the time to leave us a review. Glad she enjoyed her gift.

Rated 5 out of 5 stars

Recipient absolutely loved it!

Recipient absolutely loved it! Reasonable prices, efficient service and good communication about status of order.

March 26, 2021
Hamperwell Ltd logo

Reply from Hamperwell Ltd

Hi there,

Thank you for taking the time to leave us a review, I am very happy that the recipient enjoyed their gift. Have a great day.

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