Ordered an outfit didn’t fit returned chased and heard nothing no communication and no refund or gift credit - AVOID!!!
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See what reviewers are saying
Absolutely loved my order!! Such good quality and price, plus the packaging was super cute and the added sweets really made my day! Package came 2 days after ordering, even with standard delivery so s... See more
Honestly so pleased with the service. I was reassured with three emails in the past 24 hours regarding my order confirmation, shipping and an email from Hayley saying it was on its way! I was nervous... See more
Company replied
Quality of jackets fur is cheap. Photos are deceiving. Website says you can’t return items?!?! It’s law you need to allow a customer to return something bought online as who knows what’s gonna arriv... See more
Company replied
Company details
Information provided by various external sources
Keep your style game strong with the freshest threads landing daily.
Contact info
United Kingdom
- www.celebthreadsthelabel.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Quality of jackets fur is cheap
Quality of jackets fur is cheap. Photos are deceiving. Website says you can’t return items?!?! It’s law you need to allow a customer to return something bought online as who knows what’s gonna arrive!
I tried numerous times to contact to get support with a return but no response yet.
Still waiting.

Reply from CELEB THREADS
Hi fast delivery very happy with the…
Hi fast delivery very happy with the pink demin Kylie coat didnt even realise it was versatile you can take the furr off and on as u please if could leave picture I would

Reply from CELEB THREADS
Exchange of defective item
customer care service response is slow but Great stuff they have.

Reply from CELEB THREADS
Absolutely awful!! DO NOT BUY FROM THESE SILLY PEOPLE!!!
I’d give no stars if i could!! does anyone know how to get hold of these silly people behind this business!! they are awful they do not respond your emails i am wanting to return my items as they are very very S h * T quality nothing like described!! does anybody know how??? they need reporting and taken down! so angry

Reply from CELEB THREADS
Really disappointed with my purchase…
Really disappointed with my purchase only 1 out of 4 items as described. The others were poor quality and I am still awaiting a reply on returning them. The site says no refunds given. May not even get a store credit. Still awaiting a reply to two emails sent. Really disappointed and a waste of money!

Reply from CELEB THREADS
I needed a thick hair band for my new…
I needed a thick hair band for my new haircut. I have naturally curly hair which I have had cut short after 20 years and an acrimonious divorce. I love it. That is my hair, my new life, and my pink hair band. Perfect.

Reply from CELEB THREADS
Came next day item was quite nice not…
Came next day item was quite nice not complaining

Reply from CELEB THREADS
Delayed Delivery
I've paid for next day delivery and my order still hasn't come yet, it has been over a week now. I'm really disappointed that this is happened as I wanted to use my item today😭.

Reply from CELEB THREADS
my bag turned out bluey/purple
my bag turned out bluey/purple, when its supposed to be black like the other one i have. Not happy.

Reply from CELEB THREADS
Great customer service and the bag…
Great customer service and the bag arrived very quickly, great material and looked just like what it’s suppose too

Reply from CELEB THREADS
Next day delivery and amazing quality!
Honestly so pleased with the service. I was reassured with three emails in the past 24 hours regarding my order confirmation, shipping and an email from Hayley saying it was on its way! I was nervous to order my small Kiki black Un Voyage Graffiti bag since I'd seen so many negative reviews about slow delivery and even people not receiving items at all! I ordered my bag yesterday with next day delivery and it arrived this morning at 10am! Very fast delivery and I'm so happy with my bag the quality is amazing. Thank you so much to celeb threads I will definitely order from you again xx

Reply from CELEB THREADS
Will be back!
clothes came in good time! great condition and appear as on images. Can’t wait to wear it out!

Reply from CELEB THREADS
I havent had a confirmation email to…
I havent had a confirmation email to confirm my order but money has been taken from my account still?

Reply from CELEB THREADS

Reply from CELEB THREADS
Lovley condition!
Lovley condition,, third time I’ve bought from you. Very Pleased !! Not long to wait either!!! Xxxx

Reply from CELEB THREADS
Really attentive staff and fast…
Really attentive staff and fast delivery.
The GG bag is great quality.

Reply from CELEB THREADS
no customer service
clothes arrived quickly which was good but the sizes was way bigger than the size I thought I was buying I tried to contact regarding this on a few occasions and got no response so I'm going to take it further at this point. I wouldn't use them again.
Customer service is appalling
Customer service is appalling.
I order a bag via next day delivery and paid £3.95 for delivery.
The bag was dispatched on Monday but didn’t arrive until the following Saturday!
Email twice during that time.. no response! Asked for a refund of the £3.95 I spent on next day delivery. No response.
The bag is cheap quality but for £25 what do you expect so I can’t really complain about that. However I will 100% not be buying from CelebThreads again!
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