Ordered an outfit didn’t fit returned chased and heard nothing no communication and no refund or gift credit - AVOID!!!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely loved my order!! Such good quality and price, plus the packaging was super cute and the added sweets really made my day! Package came 2 days after ordering, even with standard delivery so s... See more
Honestly so pleased with the service. I was reassured with three emails in the past 24 hours regarding my order confirmation, shipping and an email from Hayley saying it was on its way! I was nervous... See more
Company replied
Quality of jackets fur is cheap. Photos are deceiving. Website says you can’t return items?!?! It’s law you need to allow a customer to return something bought online as who knows what’s gonna arriv... See more
Company replied
Company details
Information provided by various external sources
Keep your style game strong with the freshest threads landing daily.
Contact info
United Kingdom
- www.celebthreadsthelabel.com
3.0
Average
165 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great products for the decent prices
Great products for the decent prices. Lovely clothes fast delivery
May 11, 2020
Unprompted review
Reply from CELEB THREADS
Thank you. xxx
Amazing quality and just like in the pic!
I love the jacket and the speed of delivery!
May 10, 2020
Unprompted review
Reply from CELEB THREADS
Thank you. xxx
As expected and shipped very quickly.
May 5, 2020
Unprompted review
Reply from CELEB THREADS
Thank you. xxx
Perfect!!
Exactly as described perfect little bag and lovely service very personable.
May 3, 2020
Unprompted review
Reply from CELEB THREADS
Thank you. xxx
Great service
Great service. The product was as I had hoped and my daughter is very pleased with how quickly it arrives.
May 1, 2020
Unprompted review
Reply from CELEB THREADS
Thank you. xxx
Very impressed by the quality of the…
Very impressed by the quality of the Item and the packaging was faultless !
I will definitely order again .
May 1, 2020
Unprompted review
Reply from CELEB THREADS
Thank you. xxx
I purchased the GG black bag- was…
I purchased the GG black bag- was worried about the quality but when it came the quality was amazing! Ordered and delivered within 2 days and on a Saturday! Couldn’t fault.
May 1, 2020
Unprompted review
Reply from CELEB THREADS
Thank you. xxx
Poor service
Poor service
Poor cutomer service
Waiting over week for item
Just keep being told will get back to you and its royal mails fault.
Very bad sevice won.t be ordering from them again.
April 21, 2020
Unprompted review
Lovely coat, quick delivery
Lush coat, quick delivery will definitely order again!
April 18, 2020
Unprompted review
Reply from CELEB THREADS
Thank you. xxx
Did say next day delivery but arrived…
Did say next day delivery but arrived day after. Totally Understandable with Current Covid 19. Nice packaging. Very Happy with purchase 😊
April 15, 2020
Unprompted review
Reply from CELEB THREADS
Thank you. xxx
Highly recommended
Highly recommended , good service,beautiful clothes
April 14, 2020
Unprompted review
Reply from CELEB THREADS
Thank you. xxx
I had no choice
I had no choice but to pay for next day delivery once I paid for the delivery it took 3 days to come other than that great service .
April 10, 2020
Unprompted review
Reply from CELEB THREADS
Diane hi,
Thank you for your review. I am sorry to hear you did not receive this the following day although I can see that it was sent out on the same day as purchase, for next day delivery. We only have one shipping rate which is considerable low and send everything next day delivery in the hope our customers can receive their items as quick as possible.
Thank you for your order once again
xx
Clothes were exactly the same as they…
Clothes were exactly the same as they looked online true to size and lovely personal touches throughout the order would definitely order again.
April 7, 2020
Unprompted review
Reply from CELEB THREADS
Thank you. xxx
Reply from CELEB THREADS
Thank you. xxx
Great company
Quick dispatch and also a lovely quality jumper. Very pleased!
April 5, 2020
Unprompted review
Reply from CELEB THREADS
Thank you. xxx
Seamless service
Seamless service
Birthday Present for daughter which I’m sure she’ll love
April 2, 2020
Unprompted review
Reply from CELEB THREADS
Thank you. xxx
I have tried to return my items with no…
I have tried to return my items with no response from yourself in over a week
March 10, 2020
Unprompted review
Prompt service and delivery.
Prompt service and delivery.
Fab top, good fit and great birthday present for daughter.
First time using this site, wont be the last 😊
March 9, 2020
Unprompted review
Reply from CELEB THREADS
Thank you. xxx
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.