Cellspare Reviews 110

TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Considering 82 reviews, most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the quality of the products received, often noting that parts are genuine, original, and work as expected. Reviewers frequently highlight the good packaging, which ensures items arrive safely and in good condition. Some consumers appreciate finding rare parts and report that the products are functional and durable. However, a significant number of people experienced considerable delays in delivery, with some waiting months for their orders or not receiving them at all. Many also report issues with refunds, stating that the process is difficult, delayed, or that they received only partial refunds or store credit. There are also complaints about receiving faulty, damaged, or incorrect products, and a lack of transparency regarding product authenticity and shipping updates.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and authenticity, with some customers reporting... See more

Order

Users describe ambiguous interactions with order, with many reporting significant issues such as orders never... See more

Delivery service

Consumers express significant dissatisfaction with the delivery service, citing prolonged wait times and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the authenticity and performance of... See more

Refund

Customers had negative experiences with refunds, often reporting significant delays and difficulties in... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Ordered item #694122 on Dec 1, 2025, from Cellspare.com. No shipping updates came despite repeated emails. They promised dispatch "within a week," then "refund if not shipped by Saturday," and final... See more

Rated 2 out of 5 stars

After 17 days from ordering, the tracking number is still not active, while the website states that the package would be shipped within 5-7 business days...

Rated 2 out of 5 stars

I ordered an Item which is listed as "In Stock" on their website. Immediately after they received the payment the order changed its status to "complete" I waited for a few days and asked... See more

Rated 4 out of 5 stars

I ordered a replacement for my Oneplus 10 Pro 5G phone's LCD with the modular frame (Black). It took quite long for the product to arrive but its authentic and guarantees originality. It safely reache... See more



Contact info

2.9

Average

TrustScore 3 out of 5

110 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Cellspare are the worst and fake…

Cellspare are the worst and fake company. I ordered when they had a discount and they don't want to ship my order. They delayed multiple times, they always change the date for dispatching my order. They keep making fake promise and delayed my order as long as they can. Maybe they don't want to ship my order because i purchased it at a low price when there was a discount. They delayed my order so many times so i just asked for refund. This type of company should not exist and should be shutdown. Fake and scam company. See how unprofessional they were by looking their replies at the review of their website.

May 16, 2025
Unprompted review
Rated 1 out of 5 stars

Purchased a product on cellspare.com

Purchased a product on cellspare.com, but after the purchase the expected date of delivery changed. When asked, someone named Aman spoke to me from +91 93286 38192 and +91 95122 27147 and was unprofessional with false promises. As the day of delivery came close, I asked for an uodate, nothing was provided, only after constant calls was some update provided which was more delay. I requested a refund which was also something I had to follow up, they spoke to me like they were doing me a favor. My suggestion, unless you want anxiety, delayed responses, someone who takes your money but doesn’t deliver, I suggest you don’t buy from this website. It’s a way to hold your money and return it later (if you’re lucky). Safe to say I received my money back, but very bad experience received.

Update: The team responded stating they've received fake reviews, I am neither writing a fake review nor have I written anything false. Proofs, call recordings and chats are available with me. I had read the reviews before purchasing, but I thought it wouldn't happen with me, unfortunately it did happen with me too, and despite the reviews I went ahead and still became a fool.
Their threatening emails, messages are only to save their bad customer reviews, nothing more.

Regards,
A VERY disheartened customer.

May 14, 2025
Unprompted review
Rated 1 out of 5 stars

BAD BAD BAD BAD BAD - AVOID CELLSPARE!

I had a very BAD experience with cellspare.com

The product took many months to arrive, but the WORST is - the replacement parts are NOT GENUINE!

I can't believe I waited 13 weeks for my spare parts and they are FAKE PARTS!

I cannot use these FAKE parts!

Cellspare refuse to accept they are fake, but they are CLEAR fake - TERRIBLE QUALITY.

13 weeks wasted waiting for the parts and they finally arrive and they are FAKE.

I have to file a chargeback with my bank because Cellspare stopped responding to my emails and will not refund my money.

AVOID CELLSPARE!!!

May 19, 2025
Unprompted review
Rated 1 out of 5 stars

TERRIBLE FRAUD COMPANY

This company is a terrible fraud!

The shipping is very very looooooong - takes 3-4 months to receive your items.

When items arrive - they are FAKE!

NOT GENUINE - FAKE FAKE FAKE PRODUCTS!!

AVOID CELLSPARE COMPANY FOREVER!!

May 19, 2025
Unprompted review
Rated 1 out of 5 stars

FAKE PARTS DON'T RECOMMEND

I do not recommend this cellspare!

It's a very bad company!

I wait for 3 months for parts and when arrive they are FAKE.

Not real screens, all are FAKE, not official, not original - 2 of Samsung and 1 of Sony - ALL 3 ARE FAKE SCREENS!

I will not buy FAKE parts from cellspare again!

Don't buy this FAKE parts!

May 14, 2025
Unprompted review
Rated 1 out of 5 stars

Very very basic, months wait and FAKE products

Very bad service, I've been waiting over 8 weeks 2 months for my order and still no update.

Cellspare repeatedly promises delivery and the promises are never fulfilled, weeks and weeks pass and there is no order in sight, just more false, unfulfilled promises.

I think I will request a refund.

UPDATE: After 3 months I received my products and I'm extremely unhappy to see that the products are TOTALLY FAKE.

I have been emailing cellspare for the past 10 days and they IGNORE MY EMAILS.

I paid with bank card and I have no opportunity to file a chargeback.

I have lost my money and months of time, cellspare has STOLEN from me.

AVOID THIS HORRENDOUS COMPANY AT ALL COSTS!!!

DO NOT BUY FROM HERE!!!

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Best place to order mobile parts

Best place to order mobile parts. My order was handled swiftly and was delivered before my expectation. Customer care in trained well to answer queries from customers. Would highly recommend.

May 9, 2025
Unprompted review
Rated 1 out of 5 stars

WARNING CHINESE RESHIPPER!!! AVOID AT ALL COSTS!!!!

IT'S NOW BEEN 5 WEEKS SINCE I ORDERED FROM CELLSPARE AND MY ORDER OF 2 REPLACEMENT SCREENS HAS STILL NOT EVEN BEEN DISPATCHED!!!!!!

I CONTACTED THEM TO ASK WHAT WAS GOING ON AND HE SAID HE WAS WAITING ON THE SCREENS SHIPPINNG FROM HONG KONG!!!!

CELLSPARE DOES NOT HOLD ANY STOCK!!!!!

HE IS JUST A RE-SHIPPER THAT CHARGES A PREMIUM AND ORDERS FROM CHINESE SUPPLIERS LIKE ALIEXPRESS/ALIBABA AFTER YOU PLACE YOUR ORDER WITH HIM!!!

I COULD HAVE ORDERED FROM CHINA MYSELF AND SAVED MONEY AND MONTHS OF WAITING!!!!

AVOID CELLSPARE AT ALL COSTS!!!!

YOU WILL END UP PAYING MORE THAN THE CHINESE PRICES AND WAITING MONTHS FOR YOUR ORDER TO BE DELIVERED BECAUSE IT FIRST NEEDS TO BE SENT FROM CHINA TO INDIA!!!!!

UPDATE: I'VE RECEIVED RIDICULOUS THREATS FROM CELLSPARE ACCUSING ME OF BEING RACIST AND HAVING VIOLATED LAWS AND COMMITTED CRIMES AFTER I LEFT A NEGATIVE REVIEW HERE!!!!

HE IS TELLING ME THAT HE IS CONTACTING THE INDIAN EMBASSY AND THE POLICE IN MY COUNTRY - ALL BECAUSE I LEFT A BAD REVIEW!!!!!

I'VE NOW BEEN WAITING MANY WEEKS FOR MY ORDER AND HE IS REFUSING TO PROCESS MY REFUND UNLESS I DELETING MY TRUSTPILOT REVIEW AND - GET THIS - WRITE HIM A "LETTER OF APOLOGY"!!!!!!

THIS GUY IS NOW 100% REFUSING TO REFUND MY MONEY AND BLATANTLY STEALING FROM ME!!!

LUCKILY I PAID BY CREDIT CARD, BUT IF I PAID BY BANK CARD I WOULD BE UNABLE TO GET MY MONEY BACK AND HE WOULD HAVE STOLEN ALL OF MY MONEY!!!!

NOW I HAVE TO FILE A CREDIT CARD CHARGEBACK WITH MY CC COMPANY - WHICH ALTHOUGH IT'S CERTAIN I'LL GET MY MONEY BACK - IT'S NOT INSTANT AND WILL REQUIRE ME TO FILL OUT FORMS AND WAIT MORE WEEKS DEPENDING ON HOW LONG THE PROCESS TAKES!!!!

PLEASE DO NOT BUY FROM THIS PLACE - ABSOLUTELY DEFINITELY DO NOT PAY WITH BANK CARD!!!!!

IF YOU ARE STUPID ENOUGH TO ORDER FROM HERE AFTER YOU HAVE SEEN THIS REVIEW THEN MAKE SURE YOU PAY WITH CREDIT CARD ONLY - SO YOU CAN FILE A CHARGEBACK!!!!!

WHAT A HORRENDOUS ORDEAL!!!!!

YOU HAVE BEEN WARNED!!!

May 7, 2025
Unprompted review
Rated 1 out of 5 stars

Fraud companies..pls donot buy

Fraud companies..pls donot buy

I ordered a Mi 14 display through the official web portal. Initially, they promised dispatch within one day. After payment, the timeline was changed to 5–7 days, then extended to 10 days.

When I requested a refund, they asked me to wait another 3 days, and now it’s back to 10 days. This has been a completely misleading and frustrating experience.

I am now registering a complaint on the consumer portal and with the police.

April 8, 2025
Unprompted review
Cellspare logo

Reply from Cellspare

You placed the order with us on April 8, 2025, and your delivery date was April 18, 2025. After placing the order, you started harassing me through phone and emails, even though we told you that the product was in transit and would be delivered to you soon. Finally, our team refunded you the amount with transaction ID 509843307365. Now we are exposing your hypocrisy in public. Your company name is Caggo Steam Services Pvt Ltd, and you must be aware of the reviews posted by your customers against you. Currently, we have sent an email to the Kochi Police Commissioner regarding your fake review, which you might have received.

Rated 3 out of 5 stars

Terrible customer service

I bougth lcd screen from them. they did not ship it in 10 days and i asked refund. this time they said it will be refunded in 3 days. But they refunded after 12 days when i wrote here. but head of department is kindly tried to resolve the problem.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

OnePlus 7T Original Display

I had been searching for an original OnePlus 7T display for quite some time. Most websites and offline stores offered it for ₹10K to ₹16K — almost the cost of a refurbished 7T, considering its age. This left me torn between letting go of my phone or spending extra to revive it. That’s when I came across Cellspare, offering the original display for ₹6K. I was skeptical at first, since plenty of third-party displays have thick bezels and inferior quality, so I reached out to their customer service team to confirm its authenticity.

Mr. Aman from Cellspare was incredibly helpful and reassured me multiple times, from placing the order to its delivery, that I would receive a genuine display. The delivery took around a month (28 days) because the display was imported from the original manufacturer (this wasn’t initially mentioned but was clarified when I inquired). When it finally arrived, I was thrilled to see it was indeed original, with thin bezels and 90Hz support. Thanks to Cellspare, my OnePlus 7T is now as good as new!

March 20, 2025
Rated 1 out of 5 stars

Do Not Trust, Products Not In Stock

Bought a LCD Screen Replacement in July 2024 for a HTC, website said it in stock, even today it says its in stock, 5 months later after constant emails etc always the same answer issues in Hong Kong.

Was offered a Refund but I said I would wait but I did not trust them and I asked for refund after 5 months, 7 weeks later, no refund, they always say its been processed. Then they tried to blackmail me by saying if I would only get my refund if I removed the negative feedback I placed here but all is truthful. I have all their emails.

They did refund me but it was less and I said they have to cover the fees I was charged now MasterCard will deal with it.

January 31, 2025
Unprompted review
Rated 1 out of 5 stars

After i bought a motherboard (brand…

After i bought a motherboard (brand new) for my poco x3 pro, i found that it wasn't new and was unofficial version. After i contact them they say to send it back and that i have to pay the cost of returning even it wasn't my mistake that the motherboard wasn't new and official. Bad seller and not trusted. They told me to send it back and i have to wait other 2-3 months to receive it back. And for refund no talk. Never again any transaction with this shop.

December 19, 2024
Unprompted review
Rated 1 out of 5 stars

Once again Cellspare customer support agent

Once again Cellspare customer support a agent, call me and treated to me and told me your review is incorrect and delete your review…. Sales spare customer service agent told me after you deleting your review, then we are return your money. but I told this is not my fault. This is your fault, and you compensate me and my money is not return..

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

I completely satisfied with the quality…

I completely satisfied with the quality and service. I purchased Sony Xperia XZ premium charging flex cable and the quality authentic and shipping charges is very affordable.

November 7, 2024
Unprompted review
Cellspare logo

Reply from Cellspare

Thanks for support

Rated 1 out of 5 stars

These guys really suck

These guys really suck. Avoid at all costs. They just resell cheap knock off parts from China that aren't fit for purpose at all.
And part of my order was never received by me at all despite many reassuring emails. They refuse to respond about a refund. Stay away!

Edit: The reply by CellSpare below is completely false.
I have many emails back and forth with the "company".
Cellspare can check their sent emails on the 15/01/2024 where they informed me "your Order 329159 is Undelivered because Undelivered"... Joke of a company!

April 13, 2024
Unprompted review
Cellspare logo

Reply from Cellspare

Dear Customer,

We have thoroughly checked our database and could not find any order associated with your name. This suggests that the information shared in your post may be misleading or inaccurate.

We kindly request that you delete the post immediately. If it is not removed, we may be compelled to take further action to address this matter.

Thank you for your understanding.

Sincerely,

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