Ordered item #694122 on Dec 1, 2025, from Cellspare.com. No shipping updates came despite repeated emails. They promised dispatch "within a week," then "refund if not shipped by Saturday," and final... See more
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Review summary
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After 17 days from ordering, the tracking number is still not active, while the website states that the package would be shipped within 5-7 business days...
I ordered an Item which is listed as "In Stock" on their website. Immediately after they received the payment the order changed its status to "complete" I waited for a few days and asked... See more
I ordered a replacement for my Oneplus 10 Pro 5G phone's LCD with the modular frame (Black). It took quite long for the product to arrive but its authentic and guarantees originality. It safely reache... See more
2.9
Average
110 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Sell damaged product
Sell damaged product. Doesn't work at all. Also take 2 month for shipment meanwhile another product from china take one week.
September 1, 2024
Unprompted review
Reply from Cellspare
Dear Customer,
We're disappointed to see your recent review, as it doesn't accurately reflect our commitment to providing quality products and services.
We understand that you may have encountered an issue with your recent motherboard purchase. However, we want to clarify that the product was delivered to you in perfect condition, as evidenced by the video and photo documentation we shared.
It seems there may have been a misunderstanding or unintentional damage during the installation process. We're always willing to assist our customers, and we encourage you to reach out to our support team directly for further assistance.
We hope you'll reconsider your review and give us the opportunity to resolve any issues you may have.
Sincerely,
Team Cellspare
This is simply a scam company
This is simply a scam company, don't waste your money so many excuses they will never deliver the product just know that the money is lost. The support sucks and they will not reply to your messages on time. If I could give them a zero star I would.
July 22, 2024
Unprompted review
Reply from Cellspare
Respected customer,
We searched your name in the database but no order has been placed in your name. This means that this review has been posted by creating a fake profile to tarnish the image of our company. Therefore, we are taking action to delete this review.
They are simply liars…
They are simply liars who try to take your money any way possible.
Ordered a screen. Didn't receive it on a date when it was supposed to arrive. Emailed them in 2 weeks after the date and asked if they shipped the item. They claimed that it's now being shipped to India from China (once again, it's already two weeks past the delivery deadline and the final destination is in Europe). So i requested to cancel it and do a refund.
They started convincing me that the item is actually will be shipped directly to me instead of India and because of holidays in China it is already impossible to cancel the shipment, which later appeared to be a lie.
The story kept unfolding for over a month with me requesting a refund and them making up more and more excuses to not do it.
Fortunately i ordered it with a credit card, so managed to receive a refund via my bank and MasterCard. Interestingly they tried to make me cancel the refund by threatening to "fight back with all terms".
Will never order here again!
March 11, 2024
Unprompted review
This website sells second hand parts
This website sells second hand parts, and customer care is worst, creates problem instead of solving it, The claim original parts for phones but in reality the sell used parts and if you ask for replacement they will simply refuse, The worst website i have ever ordered from, All the part of the mobile available in their website is used or cheap parts.
Tuesday, 19, November 2024
Now way i m letting this company fool the customer, they reply this review acting as if i m the one who did wrong to them,
Its me who is victim of this website cellspare, as soon as i received the used lcd, I contacted them but the refused to replace the LCD which i should get according to their policy only refund option was given to me stating that i bought the lcd on discount(Clearly you were selling used LCD for Discount), before the purchased i confirmed with them on whatsapp about the lcd being new but they lied, i am attaching whatsapp chat so no customer gets fooled by this website.
Whats a shameless act threatening to take action, instead of apologising and being thankful for not filling consumer complaint again you which i should had, i have all the details to support my review.
May 25, 2024
Unprompted review
Reply from Cellspare
Dear Customer,
The information you have shared is incomplete and misleading. You reached out to us regarding the product warranty after two months of use, whereas our warranty policy clearly states that claims must be made within 10 days of purchase.
This indicates that despite being aware of the warranty terms, you used the product for two months and only contacted us after it was damaged. It is important to note that no company can provide a replacement or refund once the warranty period has expired.
We kindly request you to correct or remove the inaccurate information you have posted. If it is not addressed, we may need to take appropriate action to protect our reputation.
Thank you for your understanding.
Sincerely,
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