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CEL SolicitorsReviews 

11,470
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,578 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the exceptional service and support received. Customers consistently praise the staff for their professionalism, kindness, and understanding, especially during difficult times, making them feel at ease and reassured. Many people appreciate the clear communication and detailed explanations provided regarding their cases and the overall process. However, some customers also noted issues with communication, mentioning that emails were ignored when asking about progress. A few other people also felt that the fees charged were higher than expected and not properly explained, particularly regarding the percentage of the recovered claim.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and understanding of... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, expertise, and... See more

Customer communications

Consumers find contact to be positive, with many reviewers praising the helpfulness and clear communication... See more

Claim

Reviewers express satisfaction with the claim process, often highlighting the helpfulness and professionalism... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The experience I've had with CEL Solicitors has been excellent. From the first phone call and emails, I've been able to talk through my experience about my scam in great detail. They've acknowledged... See more

Company replied

Rated 5 out of 5 stars

Callum Williams was fantastic on call and very assuring that claims back due to scams was something the company was very successful in. Heard me out, took all the information in and infact also explai... See more

Company replied

Rated 5 out of 5 stars

As I had been the victim of a fraud, I contacted CEL Solicitors who I found on Google. They called me shortly thereafter and I spoke to Callum Williams. He was very reassuring about the case after I h... See more

Company replied

Rated 5 out of 5 stars

Paul Carson was my first contact in CEL and he was very helpful and provided his email so I can contact him at any time if I need any information or have any problems. Greatly appreciated in a very... See more

Company replied


Company details

  1. Law Firm
  2. Civil Law Attorney
  3. General Practice Attorney
  4. Lawyer
  5. Legal Services
  6. Personal Injury Attorney

About CEL Solicitors

Written by the company

CEL Solicitors is a nationwide, family-run law firm with a strong reputation for excellence in civil litigation. Our mission is to provide expert legal services that are accessible to everyone on a no-win, no-fee basis. We are proud to have helped thousands of clients across the UK secure the justice they deserve.

Our Areas of Expertise

At CEL Solicitors, we specialise in a wide range of services, including:

Fraud and Scam Claims
We are dedicated to helping victims of fraud and scams recover their losses. Our team has extensive experience in handling cases involving online scams, investment fraud, and more.
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Housing Disrepair Claims
We fight for tenants' rights to live in safe and habitable conditions. If your landlord has neglected essential repairs, we can help you hold them accountable.
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Tenancy Deposit Claims
If your landlord hasfailed to protect it in a government-approved scheme, our team can assist you in making a claim.
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Personal Injury Claims
Whether you've been injured at work, in a public place, or due to a defective product, we can help you seek compensation. Our personal injury expertise includes workplace accidents, slips, trips, falls, road traffic accidents, and product liability claims.
Learn More

Professional Negligence Claims
We hold professionals accountable when their negligence results in harm. Whether you've suffered due to poor advice, misconduct, or other professional failures, we are here to advocate for you.
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Medical Negligence Claims
If you have suffered harm due to medical malpractice, our dedicated team can help you pursue a claim. We understand the complexities of medical negligence cases and will work tirelessly to secure the compensation you deserve.
Learn More

Japanese Knotweed Claims
This invasive plant can cause serious damage to properties. Our team can assist you in making a claim if your property has been affected by Japanese knotweed.
Learn More

Life and Critical Illness Claim Appeals
If your life or critical illness insurance claim has been unfairly denied, our experts can help you appeal the decision and fight for the benefits you're entitled to.
Learn More

Commercial Litigation
Our team has a wealth of experience in resolving commercial disputes, from contract issues to partnership disputes, ensuring that your business interests are protected.
Learn More

Our Commitment to Clients

At CEL Solicitors, we understand that legal issues can be stressful and overwhelming. That's why we are committed to making the legal process as straightforward and accessible as possible. We believe in providing clear, honest advice and will keep you informed at every stage of your case.

Where possible, we operate on a no-win, no-fee basis, ensuring that everyone has access to the legal support they need. This approach means you can pursue your claim with confidence, knowing that you won’t be out of pocket if your case is unsuccessful.

Why Choose CEL Solicitors?

  • Nationwide Reach: We serve clients across the UK, bringing our expertise to people in need of legal assistance, no matter where they are located.
  • Family-Run Firm: As a family-run business, we value the relationships we build with our clients and treat each case with the care and attention it deserves.
  • Proven Track Record: Our team has a strong history of success in recovering significant compensation for our clients, helping them move forward with their lives.

Get in Touch

If you believe you have a claim, don’t hesitate to reach out to CEL Solicitors. Our friendly, knowledgeable team is here to listen to your concerns and provide the guidance you need to achieve the best possible outcome.

Contact Us Today


Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(11,470)

1,395 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to communicate with,understanding…

Easy to communicate with,understanding and reasurring.The memember of staff I spoke to was Mark Twist who was very helpfull.

June 10, 2026
Unprompted review
CEL Solicitors logo

Reply from CEL Solicitors

Thank you for your lovely feedback about Mark, we will be sure to pass your kind words to him and the wider team.

Rated 5 out of 5 stars

Paul Carson was Very helpful

Paul Carson was Very helpful, explained very clearly of what going to happen and what to expect

June 10, 2026
Unprompted review
CEL Solicitors logo

Reply from CEL Solicitors

Thank you for your brilliant feedback, we will be sure to share your kind words with Paul.

Rated 5 out of 5 stars

Injury claim

I was attacked on Portwood Highstreet in Southampton. I was seated on the bench with my Friend and then some 2 guys. One black and one white just came up to me and beat me up with Tree branches.

This has now left me traumatised to walk up my local highstreet.

REGARDS.

AUBREY ROGERS.

June 1, 2026
Unprompted review
CEL Solicitors logo

Reply from CEL Solicitors

Hi Aubrey, thank you for taking the time to leave your review. We are extremely sorry that you have been through something like this, we hope to be able to assist you. If you have any further questions, please get in touch.

Rated 5 out of 5 stars

Mark Twist was my point of call today

Mark Twist was my point of call today. He was extremely helpful and explained everything easely for me to understand. He was patient and kind and very understanding and had a great empathy with what had happened to me.

June 8, 2026
Unprompted review
CEL Solicitors logo

Reply from CEL Solicitors

Thank you for your brilliant feedback about Mark, it is great to know that you were happy with his service. We will pass your kind words to Mark and the wider team.

Rated 5 out of 5 stars

Paul Carson was great and listened to…

Paul Carson was great and listened to me explain the scam process. He wasn’t judgmental all which I was very happy about so thank you

June 8, 2026
Unprompted review
CEL Solicitors logo

Reply from CEL Solicitors

Thank you for your great feedback about Paul.

Rated 5 out of 5 stars

The company insurance me of the strong…

The company insurance me of the strong chances of getting a refund from the claim, also being very supportive and giving information very clearly, such that I were able to understand the steps I had to undertake of providing evidence, and Hannah lowe was really helpful specifically with my case she went the extra mile for me and made my case presentable, she was really helpful and very experienced making my case more robust, highly recommended for all customers

June 4, 2026
Unprompted review
CEL Solicitors logo

Reply from CEL Solicitors

Thank you so much for your kind words and thoughtful feedback. We’re truly glad to hear that you felt supported and well-informed throughout your claim process. It’s wonderful to know that Hannah went the extra mile for you—she’s dedicated to making sure every client feels listened to and cared for. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Help for fraud victims

As I had been the victim of a fraud, I contacted CEL Solicitors who I found on Google. They called me shortly thereafter and I spoke to Callum Williams. He was very reassuring about the case after I had given him all the details. He asked me relevant questions and listened patiently. He was very professional and sympathetic. I would highly recommend anyone who has been a victim of a fraud to contact them to recover your money.

June 5, 2026
Unprompted review
CEL Solicitors logo

Reply from CEL Solicitors

Thank you so much for taking the time to share your experience. We know how overwhelming it can feel to be the victim of fraud, and we’re glad Callum was able to offer you reassurance and support when you needed it most.

Rated 4 out of 5 stars

Good

Good. Professional with the questions and listens.

June 4, 2026
Unprompted review
CEL Solicitors logo

Reply from CEL Solicitors

Thank you for your great feedback.

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