Banner for Certini Bicycle Co.

Certini Bicycle Co. Reviews 1,107

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 803 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient delivery service, often noting that items arrive sooner than expected and are well-packaged. Many also highlight the competitive pricing and the quality of the products received, which are often described as being in excellent condition. The staff are consistently commended for their helpfulness, knowledge, and excellent customer service, making the overall experience smooth and pleasant for consumers. However, some customers also noted issues with delivery, experiencing delays or incorrect information from couriers, leading to inconvenience. A few other people also felt that the preparation of some products, like bikes, was inadequate, requiring additional work or repairs upon arrival.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency. Many... See more

Product

Consumers find product to be positive, often praising the quality and competitive pricing of items like bike... See more

Price

Customers had positive experiences with price, frequently highlighting good, competitive, and reasonable... See more

Service

Customers consistently note positive experiences with service, often describing it as great, excellent, and... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, knowledge, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a specialized Rockhopper for my son. Communication about delivery was great and bike arrived really swiftly. It was really well packaged within the bike box and not difficult to build. Really... See more

Rated 5 out of 5 stars

Great Sales Experience with Certini. Spotted a Range Extender and Connecting Cable for my Creo. Website information was spot on and delivery communication very accurately detailed through emails.... See more

Rated 5 out of 5 stars

Very fast delivery from Certini. Think I even received it within 24 hours, impressive. I mean, it's £9.50 for a bit of rubber so I'm not going to go nuts about it but it's the perfect like for like... See more

Rated 5 out of 5 stars

Super fast transaction from ordering to delivery. Unbelievably quick, like they're on the other end anticipating your order!! Was dithering at first over the product(s) and price but once I tried it... See more

Company replied


Company details

  1. Bicycle Store
  2. Bike Accessories Store

Written by the company

Family owned and run Bike Shops in Plymouth, Bristol, Birmingham and Stafford. Representing the best bike brands both in store and online.


Contact info

Promotion box for Certini Bicycle Co.

Certini Warehouse Clearance

Your last chance to grab these bargains before they sell out.

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great price with fast delivery

Great price with fast delivery

April 22, 2026
Certini Bicycle Co. logo

Reply from Certini Bicycle Co.

Thank you for your kind reply. We are glad you are pleased with our service, and that your purchase arrived so swiftly. Happy riding.

Rated 5 out of 5 stars

Good price

Good price. Prompt despatch.

April 22, 2026
Certini Bicycle Co. logo

Reply from Certini Bicycle Co.

Thank you for your kind review. We are glad you are happy with our service and that your items arrived so quickly. Wishing you happy riding.

Rated 5 out of 5 stars

Great service, delivery and staff

Great service, fast delivery, knowledgeable staff.

Bought a bike recently, everything went smoothly. I phoned a few times with questions and they always knew their stuff. Bike was delivered with 2 days, fantastic!

May 1, 2026
Unprompted review
Rated 3 out of 5 stars

Out of stock

Ordered paid, and few days later an email saying out of stock. Money refunded. So not bad but not good if you NEED a part.

April 19, 2026
Rated 5 out of 5 stars

I needed new disc brake pads

I needed new disc brake pads, Certini were very competitive so ordered for home delivery as that way I could get them quicker than a trip to the shop. Cost a little bit more tha driving but worth it.

April 19, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look