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Certini Bicycle Co. Reviews 1,106

•
TrustScore 5 out of 5

4.9

Bicycle Store
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Review summary

Created with AI, based on recent reviews

Evaluating 803 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient delivery service, often noting that items arrive sooner than expected and are well-packaged. Many also highlight the competitive pricing and the quality of the products received, which are often described as being in excellent condition. The staff are consistently commended for their helpfulness, knowledge, and excellent customer service, making the overall experience smooth and pleasant for consumers. However, some customers also noted issues with delivery, experiencing delays or incorrect information from couriers, leading to inconvenience. A few other people also felt that the preparation of some products, like bikes, was inadequate, requiring additional work or repairs upon arrival.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency. Many... See more

Product

Consumers find product to be positive, often praising the quality and competitive pricing of items like bike... See more

Price

Customers had positive experiences with price, frequently highlighting good, competitive, and reasonable... See more

Service

Customers consistently note positive experiences with service, often describing it as great, excellent, and... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, knowledge, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a specialized Rockhopper for my son. Communication about delivery was great and bike arrived really swiftly. It was really well packaged within the bike box and not difficult to build. Really... See more

Rated 5 out of 5 stars

Great Sales Experience with Certini. Spotted a Range Extender and Connecting Cable for my Creo. Website information was spot on and delivery communication very accurately detailed through emails.... See more

Rated 5 out of 5 stars

Very fast delivery from Certini. Think I even received it within 24 hours, impressive. I mean, it's £9.50 for a bit of rubber so I'm not going to go nuts about it but it's the perfect like for like... See more

Rated 5 out of 5 stars

Super fast transaction from ordering to delivery. Unbelievably quick, like they're on the other end anticipating your order!! Was dithering at first over the product(s) and price but once I tried it... See more

Company replied

Company details

  1. Bicycle Store
  2. Bike Accessories Store

Written by the company

Family owned and run Bike Shops in Plymouth, Bristol, Birmingham and Stafford. Representing the best bike brands both in store and online.

Contact info

Promotion box for Certini Bicycle Co.

Certini Warehouse Clearance

Your last chance to grab these bargains before they sell out.

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Bought online for pick up at the…

Bought online for pick up at the Saltash branch, really speedy service & the guy at the counter went to the trouble to make sure that I had ordered the correct part for my 2012 Levo.
Outstanding customer service as always from Saltash Certini.

April 18, 2026

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