CEWE Reviews 

16,325
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I have been a client for many years, and I really like CEWE. It is easy to use and the printed albums are good quality. Never had any issues with the order or deliveries

Rated 5 out of 5 stars

I ordered a large photobook. It arrived yesterday and I didn't know what to expect when I opened the box, never having ordered anything like this before. I was blown away by the quality of the printin... See more

Rated 5 out of 5 stars

The software works well and the photobook looks great. Production and delivery was as promised, 4 working days for a normal order. It's a pity that CEWE does not provide it in English in Belgium, only... See more

Rated 2 out of 5 stars

La qualité des impressions photos n'est vraiment pas trés bonne du tout! Pourtant en fournissant des photos HD.. les photos sont sombre et la définition n'est pas trés bonne... Vraiment déçu et... See more

Company replied

Company details

  1. Photo Printing Service
  2. Decoration and Interior Design Store
  3. Gift Shop
  4. Poster Store

Information provided by various external sources

CEWE est actif dans le monde entier et est spécialiste dans le secteur de la finition photographique. Chaque jour plus de 3000 personnes traitent avec enthousiasme les commandes personnalisées de produits photo tels que les livres photo, les décos murales, les cadeaux photo, les calendriers, les cartes de vœux et bien plus encore.

Satisfait ou remboursé

Vous devez être satisfait, c'est notre objectif principal

Vous devez être satisfait, c'est notre objectif principal
C'est la raison pour laquelle nous mettons tout en œuvre pour que votre LIVRE PHOTO CEWE soit traité avec le plus grand soin et dans la meilleure qualité possible. Nous voulons que vous soyez 100% satisfait ! Si ce n'est le cas, nous sommes là pour vous aider ! Contactez s'il vous plaît notre service à la clientèle. Pour toutes les questions relatives à votre commande, notre service client se tient à votre disposition 7j/7. On est là du lundi au vendredi de 9:00 à 21:00 et samedi au dimanche de 10:00 à 18:00.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

16K reviews

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4.3

All reviews

(16,325)

947 reviews in the last 12 months

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Rated 5 out of 5 stars

un magnifique souvenir de mes vacances

It's the first time I work with CEWE ...and it's an incredible experience !
The quality of the album is perfect.
If you have some photos to conserve in your memory, don't be afraid, you can works with CEWE ? IT'S THE TOP !

November 8, 2014
Unprompted review
Rated 1 out of 5 stars

Delivery in another format than ordered and confirmed. Refuse to refund.

I requested the printing of 128 photos in format 10x15. At order time, on the screen, this format is clearly indicated: 10x15. I received immediatly after the submission of my order, a confirmation with the right quantity in the requested format (10x15). After some days, the photos were delivered. SURPRISE : the format of all the 128 photos is 10x13 !!! This is a big problem as all my photos are always in format 10x15. I called the "CEWE Customer Services" and explained the problem. The CEWE employee I had on the phone argued that CEWE prints on base of the format of the photos in the submitted file and not on base of the ordered format! He told me, baldly, that it is indicated in the statutes. I never saw this restriction and all the documents I had before the delivery indicate the format I requested, ie 10x15. The employee I had on the phone refused to reprint in 10x15 or to refund the payed amount. This was my first order at CEWE, but if nothing changes, it will also be my last one.

October 18, 2014
Unprompted review
Rated 4 out of 5 stars

almost perfect

being able to control the colour of the cover pages to get them the same as the edited pages would give a final touch of quality

October 2, 2014
Unprompted review
Rated 1 out of 5 stars

delivery not yet received

I made my order (mugs) on your website because the mugs were supposed to be delivered on May 14th and that the mugs were a gift for a birthday which was organized on Sunday May 18th. Today, we are May 21th and I haven't received the mugs...

May 21, 2014
Unprompted review

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