Chadwick & Company Reviews 

296
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

A five star service every time. ***** We have dealt with Chadwick's for several years. On a weekly basis Leanne Crowley and Jennifer Shaw process our payroll. Both are thorough, knowledgeable, effi... See more

Company replied

Rated 4 out of 5 stars

Originally an OBS Customer and since merging, I cannot complain. I have always had fast and helpful advice when I've requested it and they all are very easy to talk to. I am new in business and really... See more

Company replied

Rated 5 out of 5 stars

Chadwick and Company suit the needs of our small business perfectly. They handle our accounts, provide advice as and when we need it and manage payroll for us. What's particularly valuable is they... See more

Rated 5 out of 5 stars

Five star service, nothing is too much trouble. Chris has supported our payroll needs for many years and has guided us through legislation changes with efficiency and simplicity. I 100% recommend them... See more

Company replied

Company details

  1. Chartered Accountant
  2. Accountant
  3. Accounting Firm
  4. Bookkeeping Service
  5. Tax Advisor
  6. Tax Preparation

Written by the company

Established for over 40 years and one of the largest independent firms of Chartered Accountants in Greater Manchester, we represent local companies as an accountant, tax and strategic business advisor, delivering a range of value-added services that go well beyond statutory requirements. Each partner focuses on enhancing value by taking the time to understand your business, the challenges you face and provide meaningful recommendations to help drive your business forward.

Chadwick & Company

Written by the company

Chartered Accountants. Trusted Advisors.
Our client list speaks volumes about the quality of work, advice and experience we deliver. We work with some of the largest businesses in Greater Manchester and act for clients in a number of areas including manufacturing, professional services, construction and more.
A Centre of Excellence
We owe our continued success to the commitment and know-how of our staff. We invest heavily in staff training and development to build a skilled and knowledgeable workforce. Our staff turnover is low and we are proud that some of our team have been with us for over 30 years. This stability enables us to forge long-standing client relationships and gives customers the reassurance of the same friendly, knowledgeable face from year to year.

Experts in our field

We deliver a fresh approach to accounting, working as part of your team to achieve business goals.

We deliver a fresh approach to accounting, working as part of your team to achieve business goals.
We are experienced online accounting advisors and have achieved Gold Champion Partner status with the market-leading online accounting provider, Xero, plus Gold ProAdvisor status with QuickBooks. We are also a long-standing Sage Partner.

Contact info

4.8

Excellent

TrustScore 5 out of 5

296 reviews

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4.8

All reviews

(296)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Martin Daglish

Martin Daglish has been handling with my personal tax affairs for the last few years. He is a delight to deal with, very personable, professional and reliable with a good sense of humour. It is a pleasure to deal with a real person with good skills rather than a computer and I hope he doesn't retire whilst I have some money left.

December 20, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Martin has supported us for many years and given us much needed guidance and support. He is always professional, efficient and approachable. Fantastic service.

December 18, 2022
Unprompted review
Rated 5 out of 5 stars

Pension Tax support, Excellent service.

Recently had Martin Daglish review tax and pension contributions through a self assessment. The work was processed quickly and effectively which resulted in a positive result for me. Saved me all the stress of self-assessment.
Martin was very professional in our dealings.
I would definitely recommend him and Chadwick to friends and family.

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

I switched to Chadwick & Co this year…

I switched to Chadwick & Co this year on recommendation by colleague. Jason Allcroft and Martin Daglish had been absolutely fantastic, real gentlemen. Very efficient, personal, knowledgeable and helpful. For the first time in 15 years, I finally found an accountant that is always accessible, responds to emails and texts very quickly and answers my questions and solves my problems. Great and safe advice for someone who is risk adverse. Thank you for the great service and may this working relationship last till I retire.

November 3, 2022
Unprompted review
Rated 5 out of 5 stars

Timely, efficient and helpful.

I've been working with Martin Daglish at Chadwick for several years now. Not only have my tax returns been timely and efficient, Martin has been very generous with his time guiding me through financial considerations when required.

December 16, 2022
Unprompted review
Rated 5 out of 5 stars

Great company!

I'm a long standing customer of Chadwick and Co. It was my brother who recommended the company and he had used them for many years. I've been using them now for at least fifteen years. Martin Daglish is my main point of contact and he's been great. Down to earth and sensible with his advice. Even when I phone and the person on reception answers I feel like they know me and I'm not some anonymous client. I don't normally write reviews but felt this was one that was worth doing.

December 15, 2022
Unprompted review
Rated 5 out of 5 stars

Sarah Watts excellent

I have been a long standing client with Chadwick & Co and over the years have always found them to be consistently reliable, highly supportive and nothing is ever too much trouble. I have had the pleasure of dealing mainly with Sarah Watts who has always been excellent in all areas, always quick to respond and extremely knowledgeable.
I would have no hesitation in recommending the company to others.

November 16, 2022
Unprompted review
Rated 5 out of 5 stars

Great from our perspective as a local small business

Chadwick and Company suit the needs of our small business perfectly. They handle our accounts, provide advice as and when we need it and manage payroll for us.

What's particularly valuable is they have adapted to our use of cloud accounting, even though we do not use on to the two or three mainstream softwares. They update this regularly meaning we have live accounts throughout the year to help us make business decisions.

December 15, 2022
Unprompted review
Rated 5 out of 5 stars

Very professional and easy to work…

Very professional and easy to work with. Flexible and friendly. I have known Martin Daglish for more than 5 years now and each time I received quick answers from him, support and explanation when needed. Recently I have recommended him to my partner so we both use Chadwicks now.

December 15, 2022
Unprompted review
Rated 3 out of 5 stars

AUTO TRANSFER

Was auto transfered from OBS on amalgamation .
Some dissapointment on comunication i.e not informing me of nearly 100% increase in fees but I havent found another comparable company.

December 1, 2022
Unprompted review
Chadwick & Company logo

Reply from Chadwick & Company

Dear Kevin,

We are sorry to hear that you were not happy with your fees since moving from OBS to Chadwicks.

Chadwicks started looking after your accounts in 2021 when we took over OBS. We are one of the largest independent firms of chartered accountants in Greater Manchester and are rated on Trustpilot as one of the top 10 chartered accountants in the UK.

When we took over OBS, we found that a small number of clients were on a historic package of extremely low fees. As you have found in your unsuccessful search for a comparable price from an alternative company, the fees you were previously paying does not cover the work involved to complete your annual accounts. We have therefore had to increase your fees to cover our costs. Our fees are competitive and in line with market rates.

Since we have taken over your account we have completed your accounts in good faith and billed you fairly for the work we have completed at a competitive rate. We are sorry you feel that our communication of the rate change was not communicated clearly and apologise for this.

We are, however, pleased that you have decided to continue using Chadwicks and look forward to supporting your business moving forward.

I wish you and your business all the best for the future.

Kind regards,

Michael Chadwick, Founding Director

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