Chadwick Lawrence Reviews 

2,499
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the professional and supportive staff for their helpfulness and dedication. Many found the service efficient, smooth, and proactive, often exceeding expectations to achieve positive outcomes. However, some customers also noted issues with communication and responsiveness. These reviewers experienced delays, a lack of proactive updates, and difficulty reaching staff, leading to frustration and extended processes. Some also reported instances of cases being passed between staff without proper oversight or understanding of the history, and not being informed when their solicitor left.

What people talk about most

Service

People report positive experiences with service, often highlighting the efficiency and professionalism of the... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers reporting positive experiences,... See more

Response time

Clients share ambiguous opinions on response time, with many praising prompt and efficient communication,... See more

Customer communications

Reviewers mention ambiguous feedback about contact, with some customers finding the service always available,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There is always problems with solicitors, we required our property urgently and was living as a broken family until the process was completed. As a first time buyer, they were quite a scare. Every... See more

Company replied

Rated 5 out of 5 stars

My experience with Chadwick Lawrence has made a difficult situation bearable. Angela thorp has been my rock though out my divorce and has given my the best advice. She has guided me though the... See more

Company replied

Rated 5 out of 5 stars

We had what everyone involved in this process described as unprecedentedly experienced difficult buyers in our recent house move. It really was the most stressful ordeal. Rhianne Harris and Kiona Raym... See more

Company replied

Rated 5 out of 5 stars

Lynda Harland at Chadwick Lawrence has over the last year sold two houses for us belonging to our elderly parents. She has handled both sales impeccably. The second sale was particularly challengin... See more

Company replied


Company details

  1. Law Firm
  2. Legal Services

Information provided by various external sources

Chadwick Lawrence Solicitors offer expert legal advice in Family Law, Employment Law, Property, Disputes, Wills & Probate, Medical Negligence and much more.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 96% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(2,499)

417 reviews in the last 12 months

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Rated 4 out of 5 stars

Great Service From Chadwick Lawrence

Overall Chadwick Lawrence was very easy to work with. Alisha in particular was excellent and very professional. The process was clear and they communicated throughout the transaction. I would have no hesitation in recommending them

June 17, 2026
Unprompted review
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Reply from Chadwick Lawrence

Thanks you for taking the time to leave a review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Excellent service for two and half…

Excellent service for two and half months leading to a successful completion today, at good cost too. Out Chadwick Lawrence team followed through with the house purchase speedily, searches and enquiries were thorough, and they always sent regular correspondence and set clear expectations on next steps. I am glad we had our purchase done through Chadwick Lawrence and would definitely recommend their services.

June 16, 2026
Unprompted review
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Reply from Chadwick Lawrence

Great to read your comments, thank you for taking the time to leave a review - it is great to hear you would recommend Chadwick Lawrence.
Kind regards
Neil Wilson, Managing Partner

Rated 1 out of 5 stars

Worst conveyancing experience ever

Worst conveyancing experience ever. Was given two separate conveyancers. One for sale and one for the purchase. The purchase conveyancer was A*, we had absolutely no issues with Nichola. She was lovely, prompt and polite. The issue lay with our selling conveyancer who was not prompt, unhelpful and sat on things for weeks. She also went on annual leave and didnt inform us in advance on one of the days we were looking to exchange contracts. There was no backup in place and the company refused to hand it over to another conveyancer. We raised a complaint with her team leader Vicky S who was just rude and a bully. Bearing in mind I was 8 months pregnant at the time, she laughed at me down the phone and pretended the line was bad to get me off the phone. She was then surprised when I lost my rag. No compassion in this woman whatsoever, absolutely heartless. A very stressful situation for me, made worse by a dismissive lady. The complaint was raised further to Sarah and she was threatening to throw our entire file out. The Company refused to then speak to me on the phone at all. I honestly would recommend you avoid this company and pay a little extra for some people who actually want to help you out and have a bit of humanity and morality. I definitely wont be using again.

March 31, 2026
Unprompted review
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Reply from Chadwick Lawrence

We are sorry you feel that our service did not satisfy your expectations. We set high standards and would like to understand the issue more. If you are a client of the firm please contact your case lead or visit www.chadwicklawrence.co.uk/client-care-complaints.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Probate

Anu was lovely with me and so helpful with her advice, everything went very smoothly. Many thanks. Phil

April 22, 2026
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Reply from Chadwick Lawrence

Great to read your comments, thank you for taking the time to leave a review.
Kind regards
Neil Wilson, Managing Partner

Rated 1 out of 5 stars

Avoid them at all cost!!!!

Avoid them at all cost!!!!

What should have been a relatively straightforward process became a 7-month ordeal due to repeated delays, lack of communication, and poor case management. I regularly had to chase for updates, calls were never answered or returned, and important information was only provided after repeated follow ups. I had issues with fee transparency and lack of responsiveness at critical deadlines and escalation to management did not improve the situation. I have now submitted a formal complaint.

I would NOT recommend them. Pay a bit more to another solicitors instead.

April 15, 2026
Unprompted review
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Reply from Chadwick Lawrence

We are sorry you feel that our service did not satisfy your expectations. We set high standards and would like to understand the issue more. If you are a client of the firm please contact your case lead or visit www.chadwicklawrence.co.uk/client-care-complaints.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

My mortage advisor recommended Chad…

My mortage advisor recommended Chad wick Lawrence to me, I have had consistent emails updates and everything been a speedy process
Great team and very helpful

June 11, 2026
Unprompted review
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Reply from Chadwick Lawrence

Great to read your comments, thank you for taking the time to leave a review.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Excellent service for both probate and house sale

Chadwick Lawrence handled both my late mum's probate and the sale of her house, and I was very pleased with the service throughout.
The probate process was dealt with efficiently and professionally by Angela, giving us confidence during what was a difficult time. Pam and Lydia were also excellent in managing the house sale. They kept everything moving and dealt expertly with the additional complexity of the property being unregistered with the Land Registry, as my parents had bought it back in 1962.
The sale was particularly emotional for our family, as the house had been our family home for over 60 years, and their professionalism and support were greatly appreciated. I would happily recommend Chadwick Lawrence to anyone needing probate or conveyancing services.

June 5, 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we really appreciate your feedback and it is great to hear your would recommend Chadwick Lawrence.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

It was a very complicated process

It was a very complicated process, but even though Rhiaanne, worked very hard to make it go smothly , tge processes take very long , still you guys tried to quickest as you can: like to chase the other side lawyer other than i would like to say thank you speciallt Rihanna

June 2, 2026
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we really appreciate your feedback and it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Made to feel at ease by Tom Grice who…

Made to feel at ease by Tom Grice who guided me through the process and recorded my wishes in a very understanding way and recorded them to be legally agreed and with due sympathy

June 3, 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Chadwick and Lawrence. Excellent

Chadwick and Lawrence were very good. If I had any questions they always answered and we're very helpful. They also used an app, so I could check the progress and see what else was needed to be done. Would definitely recommend them brilliant.

June 1, 2026
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Reply from Chadwick Lawrence

Great to read your comments, thank you for taking the time to leave a review.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Excellent service through out the…

Excellent service through out the process of our transaction! Great service and communication!

June 8, 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for the five star review, it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Our experience was very good…

Our experience was very good considering the timescale was extreme long due to circumstances beyond Chadwick Lawrence's control. I would highly recommend Chadwick Lawrence for your legal needs

June 5, 2026
Unprompted review
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Reply from Chadwick Lawrence

Great to read your comments and many thanks for recommending Chadwick Lawrence.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Great service for completing my H2B Loan Conveyancing

I wanted to pay my Help to Buy Loan - Ben Hess helped with the process from start to finish. The AML bit was to and fro but his guidance was really useful. I would recommend their services highly. We completed well in time.

June 5, 2026
Unprompted review
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Reply from Chadwick Lawrence

Great to read your comments and many thanks for recommending Chadwick Lawrence.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Very Good

Very Good, and very competent.

May 21, 2026
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Reply from Chadwick Lawrence

Thanks you for the five star review, it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Kept informed throughout the process by…

Kept informed throughout the process by our wonderful solicitor Iman and was very helpful and understanding with everything as we were first time buyers and didn’t know much about this process.

May 22, 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for the five star review, we appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Very pleased with their service

Very pleased with their service. Used them for conveyancing. The purchase was handled very well by Eleanor & Tia despite the vendor making things as difficult as possible. Also they have a great app to track the progress.

June 1, 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for the five star review, we appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 1 out of 5 stars

Extremely poor communication

Extremely poor communication during a time-sensitive Help to Buy redemption. We started the process in January 2026.

We need this firm to complete outstanding solicitor-side actions so that we can repay our Help to Buy loan. Despite this being time-sensitive, my wife has sent three separate messages without reply. I also called the firm and left a voicemail.

I then sent a written message making clear that we needed confirmation by close of business of the exact outstanding actions, who owns them, and when they would be completed. That deadline passed and we still received no response.

This is not a complicated request. We are simply trying to understand what remains outstanding so the redemption can proceed. At the moment, we have no clear idea what stage the matter is at, what is being done, who is responsible, or whether anything is required from us.

The delay is causing us financial concern, including the need for a further valuation, an increased redemption figure, and the risk of the Help to Buy loan beginning to accrue interest.

In my opinion, the service has been unacceptable. We have now had to raise a formal complaint simply to try to get a response and get the outstanding work completed.

June 1, 2026
Unprompted review
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Reply from Chadwick Lawrence

We are sorry you feel that our service did not satisfy your expectations. We set high standards and would like to understand the issue more. If you are a client of the firm please contact your case lead or visit www.chadwicklawrence.co.uk/client-care-complaints.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

The conveyancing process was handled in…

The conveyancing process was handled in a friendly and professional manner. While it took longer than expected due to a break in the property chain.
We are extremely grateful to Rhianne and Kiona, for all their support and hard work, which helped us reach a successful and satisfying outcome.

May 19, 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we take customer service very seriously at Chadwick Lawrence so it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 1 out of 5 stars

AVOID!

Absolutely horrific incompetent solicitors these were acting for a party bottom of our house chain and have cost me thousands of pounds due to there lack of ability to complete simple tasks during the conveyancing process causing unnecessary stress and delays.
As we were about to discuss exchanging contracts they disclosed they hadn’t yet requested searches this was almost 3 months in. Taking 8 weeks to check proof of funds this should be done straight away.
Everytime we were ready to exchange they through another issue in to delay things: needing to request funds and not leaving enough time, raising enquires last minute and not replying to the solicitors or estate agents with what was actually happening. There agreed time to complete turned into another month later never have I worked with such slow incompetent conveyancers.
Would tell anyone to avoid even thinking of using.

May 29, 2026
Unprompted review
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Reply from Chadwick Lawrence

We are sorry you feel that our service did not satisfy your expectations. We set high standards and would like to understand the issue more. If you are a client of the firm please contact your case lead or visit www.chadwicklawrence.co.uk/client-care-complaints.
Kind regards
Neil Wilson, Managing Partner

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