Chadwick Lawrence Reviews 

2,496
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the professional and supportive staff for their helpfulness and dedication. Many found the service efficient, smooth, and proactive, often exceeding expectations to achieve positive outcomes. However, some customers also noted issues with communication and responsiveness. These reviewers experienced delays, a lack of proactive updates, and difficulty reaching staff, leading to frustration and extended processes. Some also reported instances of cases being passed between staff without proper oversight or understanding of the history, and not being informed when their solicitor left.

What people talk about most

Service

People report positive experiences with service, often highlighting the efficiency and professionalism of the... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers reporting positive experiences,... See more

Response time

Clients share ambiguous opinions on response time, with many praising prompt and efficient communication,... See more

Customer communications

Reviewers mention ambiguous feedback about contact, with some customers finding the service always available,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There is always problems with solicitors, we required our property urgently and was living as a broken family until the process was completed. As a first time buyer, they were quite a scare. Every... See more

Company replied

Rated 5 out of 5 stars

My experience with Chadwick Lawrence has made a difficult situation bearable. Angela thorp has been my rock though out my divorce and has given my the best advice. She has guided me though the... See more

Company replied

Rated 5 out of 5 stars

We had what everyone involved in this process described as unprecedentedly experienced difficult buyers in our recent house move. It really was the most stressful ordeal. Rhianne Harris and Kiona Raym... See more

Company replied

Rated 5 out of 5 stars

Lynda Harland at Chadwick Lawrence has over the last year sold two houses for us belonging to our elderly parents. She has handled both sales impeccably. The second sale was particularly challengin... See more

Company replied


Company details

  1. Law Firm
  2. Legal Services

Information provided by various external sources

Chadwick Lawrence Solicitors offer expert legal advice in Family Law, Employment Law, Property, Disputes, Wills & Probate, Medical Negligence and much more.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(2,496)

415 reviews in the last 12 months

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Rated 5 out of 5 stars

Wills and LPAs

Tom was very calm and methodical. He listened carefully to what we wanted and we felt listened to. At no point did we feel rushed and bearing in mind we were asking Tom to prepare our Wills and LPAs, this was important and appreciated.

May 18, 2026
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we take customer service very seriously at Chadwick Lawrence so it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 1 out of 5 stars

Chadwick Lawrence unfit for purpose

I would strongly advise people to look ELSEWHERE regarding their legal matters.
Chadwick Lawrence made an unforgiveable error in the handling of my late father's will and simply cannot be trusted. The investigation has been escalated as the firm's response in this matter was nothing short of dismissive and scandalous. Without going into too much detail, they actually got the beneficiaries INCORRECT in the will and i have proof. Do NOT trust this company with ANY of your legal affairs.

April 21, 2026
Unprompted review
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Reply from Chadwick Lawrence

We are sorry you feel that our service did not satisfy your expectations. We set high standards and would like to understand the issue more. If you are a client of the firm please contact your case lead or visit www.chadwicklawrence.co.uk/client-care-complaints.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Chadwick Lawrence

Professional and good communication.

May 18, 2026
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Reply from Chadwick Lawrence

Thank you for the five star review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Clear communication throughout process of remortgage. Would 100% use chadwick Lawrence again for any future conveyancing needs.

May 22, 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, it is great to read your comments and we look forward to working with you again in the future.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish with Nafeesa and Farah. It was a lengthy process but they went above and beyond to get my matters sorted as swiftly as possible and kept me informed every step of the way. Brilliant service and would highly recommend!

May 22, 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for the five star review, we really appreciate your feedback and it is great to hear you would recommend our services.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

My experience with Igors Scepecs was…

My experience with Igors Scepecs was great. He was professional and very easy to contact and conducted my purchase very smoothly. Not all solicitors are the same. He is fantastic.

May 12, 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for the five star review, we really appreciate your feedback and it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Good communication and swift action

Good communication and swift action. Very professional and efficient service. Highly recommended.

May 7, 2026
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Reply from Chadwick Lawrence

Thank you for the five star review, we appreciate your feedback and it is great to hear you would recommend our services.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Had a fantastic experience

Had a fantastic experience. Very quick and prompt to replying to any queries. Would highly recommend.

May 13, 2026
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Reply from Chadwick Lawrence

Thank you for the five star review, we appreciate your feedback and it is great to hear you would recommend our services.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Excellent conveyancing

Eleanor and Tia helped our house purchase run quickly and smoothly. Would absolutely recommend to a friend!

May 12, 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for the five star review, we appreciate your feedback and it is great to hear you would recommend Chadwick Lawrence.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Completed all necessary work with…

Completed all necessary work with desired outcomes. Updated me at every stage, which was helpful.

Efficient, professional and understanding. I would recommend.

May 14, 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review. We really appreciate your feedback and to it is great hear you would recommend Chadwick Lawrence.
Kind regards
Neil Wilson, Managing Parnter

Rated 5 out of 5 stars

Kitty is amazingly good and ever so…

Kitty is amazingly good and ever so helpful. Would recommend them 100%

April 29, 2026
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Reply from Chadwick Lawrence

Thank you for the five star review, it is great to read your comments and to hear you would recommend Chadwick Lawrence.
Kind regards
Neil Wilson, Managing Parnter

Rated 5 out of 5 stars

Rebecca & Bryony are absolutely…

Rebecca & Bryony are absolutely fantastic, I wouldn't use any other solicitors, I always receive a prompt reply when I have a query, level of detail these ladies have is exceptional.... they are not your average conveyancers !

May 1, 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we take customer service very seriously so it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

The reason I will always choose Chadwick Lawrence

I have used Bryony, Rebecca and Aimee for several years now and wow what a team! I won’t use any one else. They consistently offer a service that is superior to anyone else in the industry. When I instruct them I have no doubt that they will deliver an unrivalled first class service. They are so down to earth and are always on hand to answer any questions me or my clients have. Their patience and understanding of client needs is rare. Nothing is ever too much trouble.They won’t just sit there waiting for answers to enquiries they chase until they get the answers they need. Communication is both personal and professional and responses to calls or emails are instant. So many conveyancers could learn a lot from the way they treat their clients and the outstanding customer experience they deliver. Bryony and Rebecca are the only reason I choose Chadwick Lawrence and are an asset to the business. Thank you ladies you really are without doubt the best in the business !

May 1, 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we take customer service very seriously so it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Very professional service

Very professional service. They acted quickly, answered all my questions and paid attention to the details.

May 12, 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Parnter

Rated 5 out of 5 stars

Excellent communication & Service

The ease of using the app to set the case up, communication & efficiency of the case handler Jess & her assistant Raabia made for a pleasant experience throughout the transaction. would definitely recommend & use again

May 11, 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, it is great to read your comments and we look forward to working with you again in the future.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

I've been recommending Chadwick…

I've been recommending Chadwick Lawrence for quite a while now, and I can honestly say that the Bryony MacFarland, Rebecca Moss and Aimee Dixon are the best team for conveyancing by far. Their commitment to customer service and attention to detail is second to none. Great to deal with as well, top top team

May 11, 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we take customer service very seriously so it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Bryony, Rebecca M, and Rebecca L

I have worked with this firm for years and I wouldn;t use anyone else. In particular- the absolutle best people to deal with are Bryony Macfarland, Rebecca Moss, Aimee Dixon and Rebecca Langley. All these women are superb and really they are the reason I use this firm. As a broker- I want reliable contacts that pick up the phone, work hard for mutual clients and are just fabulous people too. I would never use anyone else - these ladies help me keep my business going and I have 100% trust in them all and I am very appreciative of all their hard work for me over the years, and I shall be using them still for many years to come- they are the sole reason I use Chadwick Lawrence and they are all absolutle superstars at what they do - thank you so much ladies. xx

May 11, 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, it is great to read your comments and we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

All process with chadwick was smooth

All process with chadwick was smooth, the best service I ever had , recommend 100%

April 18, 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for the five start review, it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 1 out of 5 stars

Awful from start to finish

Chadwick Lawrence LLP’s conveyancing department in Bradford delivered one of the most frustrating and incompetent professional experiences we have ever encountered. What should have been an extremely straightforward sale and purchase became a seven-month ordeal defined by appalling communication, endless delays, and a complete lack of accountability.

Our sale involved a first-time buyer with no chain whatsoever. Our purchase also had no chain, and we were effectively cash buyers. There was absolutely no reason for either transaction to drag on for over seven months, yet Chadwick Lawrence somehow managed to turn two simple matters into a drawn-out nightmare that placed both transactions at serious risk multiple times.

Communication was shockingly poor from start to finish. Emails routinely went unanswered for days or even weeks, phone calls were not returned, and we were constantly left chasing for updates. At no point did we feel that anyone had a clear grasp of our case. The original case handler was off ill for a significant period, but instead of ensuring continuity and proper oversight, the file appeared to be passed aimlessly between staff members. In total, around ten different people became involved in our transaction. Every time we spoke to someone new, it was obvious they had little or no understanding of the history of the case. We repeatedly had to explain matters from scratch because nobody seemed willing to take ownership or responsibility.

The lack of professionalism extended beyond poor organisation. My wife had been expressly authorised by me to deal with matters on my behalf, something Chadwick Lawrence had already been informed of. Despite this, when she contacted the firm she was met with rude and condescending responses questioning what she “had to do with the transaction” and why her name appeared on documentation. The irony was that the form in question had actually been completed by Chadwick Lawrence themselves, and her name was entirely correct and expected to be included. Instead of showing basic courtesy and competence, staff were dismissive and confrontational, which only added to the stress and frustration of an already badly managed process.

The delays caused by this incompetence had real financial consequences. We incurred more than £400 in additional surveyor costs because deadlines were repeatedly missed, and we were also forced to continue paying unnecessary running costs on a property that should have been sold quickly and efficiently months earlier. The stress and uncertainty caused by their handling of the transactions was completely avoidable.

Most concerning of all was the firm’s attitude towards complaints. When we raised formal complaints in line with Chadwick Lawrence’s own complaints procedure, they were simply ignored. Neither the case handler, supervisors, nor partners acknowledged or dealt with the issues raised. It was only after we threatened to escalate matters to the Legal Ombudsman that we finally received any meaningful response at all.

Conveyancing is stressful enough without having to fight your own solicitors for basic communication and competence. Chadwick Lawrence’s conveyancing arm demonstrated a staggering lack of organisation, professionalism, and customer care throughout. We paid for a professional service and instead received months of delay, confusion, financial loss, and unnecessary stress. Based on our experience, we would strongly advise anyone considering using Chadwick Lawrence for conveyancing to look elsewhere.

April 13, 2026
Unprompted review
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Reply from Chadwick Lawrence

We are sorry you feel that our service did not satisfy your expectations. We set high standards and would like to understand the issue more. If you are a client of the firm please contact your case lead or visit www.chadwicklawrence.co.uk/client-care-complaints.
Kind regards
Neil Wilson, Managing Partner

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