Information sharing from order to delivery is provided. We felt that the company is a subsidiary of "Weglle" and a reliable supplier. Thank you very much! I would use them again.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought something. It arrived. The product was in perfect working order. The box looked like it had been through the British postal system. I can't describe it better than that because your blurb... See more
I ordered from Japan and the product arrived in about two weeks. (A satisfactory delivery time!) The product arrived in two parts and I was worried during the process and asked for help, but they res... See more
I finished ordering procedure, however, the order was canceled by their mistake. And l was suggested to order again. Then l order it again, however the second order was also cancelled again because th... See more
Company details
Information provided by various external sources
弊社では、最も必要な商品を魅力的な価格でオファーし、安心できる配送方法で商品を配送する事により、世界中のサイクリストの方々に最高のお買い物を経験頂いております。
Contact info
United Kingdom
- www.chainreactioncycles.com/ja
3.9
Great
900 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
If CRC is devised more？
Finished vehicle shipping fee is high
I do not know the size of the details of the completed bicycle
Please describe more information.
April 13, 2017
Unprompted review
CRC is a good web shop for bicycle …
CRC is a good web shop for bicycle parts. There has been no
problem for shopping, delivery, packing, billing, prices, etc.
Only drawback is that sometimes I can not find the parts&maker I want to
purchase. Prices are competitive.
April 9, 2017
Unprompted review
It's very convenient shop of my triathlon life …
It's very convenient shop of my triathlon life .( meny goods & sales)
March 31, 2017
Unprompted review
Replacement new tire
Shipping off the new replacement tire when I bought defective product.
I got an impression, in speed of your correspondence.
March 4, 2017
Unprompted review
All perfectly
Price, delivery time, product quality at a high level. Adequate technical support.
February 15, 2017
Unprompted review
Quick and Quality
Be delivered first as expected, and good quality of items. But might reconsider to order after leaving from Euromarket in this March.
February 5, 2017
Unprompted review
There is no vanity case, there is a missing item to accessories
There is missing item is T20 bit.and delivery yet for 2 weeks over since last reported to CRC.
But,everyting else is good commodity.
December 29, 2016
Unprompted review
Reply from ChainReactionCycles.com
Hi Masami,
Thank you for taking the time to review your purchase experience.
We are really sorry to hear that some part is missing from your order. I can see that one of our advisors has been in contact with you on the 14/12/2016 via email. Can you please reply to his email or contact us again on warranty@chainreactioncycles.com?
We look forward to hearing from you.
CRCPaula
Cost performance is good, but there is hope improvement in item description
I bought a crankset. It was necessary to select BB, shift lever and so on but it was hard to work with many combinations. It will be helpful if the item description of the option is displayed.
December 23, 2016
Unprompted review
Satisfaction guarantee
I am satisfied with the products lineup and price. World's best shopping site for bikers.
December 18, 2016
Unprompted review
Can be purchased with confidence from overseas
I regularly use it. It corresponds to overseas shipment, cost is also reasonable. I recommend it!
December 12, 2016
Unprompted review
Good price , quick delivery.
I ordered it on this site first time from Japan.
it was no problem.
Also price is very reasonable.
I will buy some again.
December 7, 2016
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.