Information sharing from order to delivery is provided. We felt that the company is a subsidiary of "Weglle" and a reliable supplier. Thank you very much! I would use them again.
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See what reviewers are saying
I bought something. It arrived. The product was in perfect working order. The box looked like it had been through the British postal system. I can't describe it better than that because your blurb... See more
I ordered from Japan and the product arrived in about two weeks. (A satisfactory delivery time!) The product arrived in two parts and I was worried during the process and asked for help, but they res... See more
I finished ordering procedure, however, the order was canceled by their mistake. And l was suggested to order again. Then l order it again, however the second order was also cancelled again because th... See more
Company details
Information provided by various external sources
弊社では、最も必要な商品を魅力的な価格でオファーし、安心できる配送方法で商品を配送する事により、世界中のサイクリストの方々に最高のお買い物を経験頂いております。
Contact info
United Kingdom
- www.chainreactioncycles.com/ja
3.9
Great
900 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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ordered things did not come.
Even after one month
The thing I ordered did not come.
July 28, 2017
Unprompted review
Reply from ChainReactionCycles.com
Hi - thank you for providing feedback on your recent order. I must say I am really disappointed to learn of this delivery delay. Our Shipping Team work alongside our couriers to ensure final mile delivery runs smoothly, so I can assure you that this is not a problem we are often faced with.
Having reviewed your case details I agree that it did take a little longer than usual for your case to be brought to resolution; for this I truly do apologise. I can see that one of our Customer Advisors is already in contact with you in order to sort this situation as quickly as possible.
CRCPaula
packing in good condition
packing in good condition
delivered earlier than I thought
low price
Traceability was little bit poor
July 21, 2017
Unprompted review
HI RBC‼️
HI RBC‼️
Thank you for always good response.
best regard.
mitsuyoshi.nakamura
July 16, 2017
Unprompted review
Quickly sending and good quality discount goods.
It cost within 1 week for deliverly to Japan.
Good diccount goods are high qualities.
July 16, 2017
Unprompted review
Recently I only shop here overseas
Recently I only shop here overseas. The number of goods is many, the transportation is speedy, there are no mistakes of products etc. first. I would like you to deal with many brands in the future without losing the pressure of distributors in Japan.
July 13, 2017
Unprompted review
Great value ,great price.
First of all, in my opinion, ChainReactionCycles.com is great.
Good point
1. Great value ,great price.
2. Customer service is kind for guest & also corresponds to Japanese.
Bad point
1.Products are not so many compared to other site.
That's all.
July 8, 2017
Unprompted review
I was the first to purchase
I was the first to purchase at chainreactioncycles.com
The procedure was very easy and the deal was made securely
However, it is not good to receive e-mail every day after purchase
June 28, 2017
Unprompted review
...from japan vioce
...from japan vioce
very easy EC site .
good price , good desine , good quality... etc good.
※ But, the page is a bit heavy.
June 24, 2017
Unprompted review
Good goods could be bought …
Good goods could be bought inexpensively.
CRC is great.
June 21, 2017
Unprompted review
It is the trustworthy shop which I can …
It is the trustworthy shop which I can order in peace.
June 18, 2017
Unprompted review
Correspondence after ordering was also …
Correspondence after ordering was also easy to understand, goods reached precisely and was able to use with confidence
June 15, 2017
Unprompted review
good price & fast shipping
June 15, 2017
Unprompted review
No problem international ship to Japan.
Shipments to Japan was not problem. But transportation service was not so good. It took 2 weeks to Japan.
May 23, 2017
Unprompted review
Faster than expected delivery time.
May 4, 2017
Unprompted review
GOODSHOP NICE
May 4, 2017
Unprompted review
I ordered shoes for road bike and they …
I ordered shoes for road bike and they sent "sample" shoes and some of accessories were missing.
I sent email to them for complaining about it, and they replied only I can return the shoes...
I don't want to buy anything from them forever!
April 27, 2017
Unprompted review
Reply from ChainReactionCycles.com
Hi Inori,
Many thanks for taking time to review your recent shopping experience. Looking at your feedback, we can only apologise for any inconvenience caused.
We would very much like to look into this a bit further to see what went wrong, provide a clearer understanding and perhaps see what more we can do to help. One of our advisors will contact you via email.
Thank you.
CRCPaula
Price is good
Price is good. But i'll be happy if price in korean won is offered
April 19, 2017
Unprompted review
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